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Customer Ratings & Reviews

Your price for this item is $3,059.99

Customer reviews

Rating 4.3 out of 5 stars with 902 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the spaciousness, versatility, and design of the refrigerator. They appreciate the middle drawer and fingerprint-resistant feature. However, some customers have concerns about the ice maker not working properly, noise, limited space, warranty issues, and the refrigerator being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 902 reviews
  • Pros mentioned:
    Middle drawer

    Rated 4 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we wanted. Fits a ton of stuff and the extra drawer for deli meats or wine is an added bonus. It makes some noise at first, but I think that is just the fridge regulating its temperature. After about a day, it settles down and is now completely silent.

    I would recommend this to a friend
  • Cons mentioned:
    Space

    Rated 5 out of 5 stars

    Love the flexibility of the flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can make the middle drawer into a wine cooler. Separate wine coolers alone can cost north of 1000...so if you don’t mind loosing a tad of space, having a wine cooler implicit in this unit is definitely the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Size

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room. Resistant to finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Samsung appliance. This refrigerator was a great investment. Looks amazing in the kitchen but also provides a great amount of room for food. We have a young child and the middle section of the refrigerator we have dedicated to her food. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Long wait for a great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this specific fridge in white and so I had to special order it. I waited approx 8-9 weeks and when I finally got it I loved it! I have been using it for about a month and I can't find anything that I don't like about it. The ice and water were easy to hook up, and the adjustable shelves are awesome. I can adjust and rearrange the inside for whatever I am doing.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Happy lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge 1st time having a French door one. The only thing I have a complaint about is the ice maker makes a lot of noise as it refills the storage compartment 1st time it did it we thought someone was knocking on the door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mare, I'm thrilled to hear how happy you are! To put your mind at ease, I want to leave this link (https://bit.ly/2xDuU8Z), explaining normal operational sounds. It's a privilege to help an awesome customer like you! ^Mae Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Outstanding refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my new refrig about 1 mos and I am absolutely thrilled with it. It is so spacious and well designed for convenience. The separate deli drawer is a feature that is exceptional! At this point I have no negatives. In addition the delivery and setup was great and done by very qualified and considerate men.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Beyond fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one thing I thought might be frivolous was that flex drawer. Well, couldn't be further from the truth. I don't think I could live without it. Besides that everything is about as perfect as you could hope for. I absolutely love it and boy did I do my homework before purchasing. Oh and if you are hesitating to get black stainless steel, don't it is stunning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with new refrigerator. It is very nice

    I would recommend this to a friend
  • Cons mentioned:
    Space

    Rated 4 out of 5 stars

    Great look not so much space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks awesome works flawless (3 weeks) but the space for food not frozen on top it’s not really what I expected. Maybe it’s because I have to buy the slim version 33”. But you can not put a bottle without raising the top shelf.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Pricey but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over 24 hours to reach freezer temperature even with the power shot. It has a constant high pitched noise that most people will not hear. Having the beverage drawer is nice. Our water dispenser drips so we turned it off. It is neat looking and there is more freezer space than it appears at first glance. But almost $4000 is too much for this. Our refrigerator died so we were in a bind.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's a beautiful refrigerator, l love the features. My first order was no longer available so it was canceled. So I wound up getting this model for more money and features I wasn't originally planning on. I'm glad I got this one. Cost more but it was on sale, and still worth it. Very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer, Spacious

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge - spacious - bright interior - love the middle draw!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Would recommed to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I read several reviews for Samsung refrigerators before purchasing, and I almost did not buy a Samsung due to some of the negative comments about the loud 'popping' sound. I have not had this issue at all, and the fridge has been extremely quiet since the day I bought it. I'm glad I decided to go with this model, I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy this fridge, unless you like defrosting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge a couple years ago from a different store due to the size requirements in our house. We have had to defrost the refrigerator 2-5 times a year due to the condenser freezing over and the fan stopping because of it. We caught it early this time due the ice hitting the fan sooner, usually the condenser is 1/2 to 2/3 frozen over. When I talked to Samsung I got the run around from them and all they asked was it a Samsung tech that came to the house. We have had numerous service calls on the fridge and no luck. We had a tech rom Best Buy come out for a different appliance and he looked at it and said it is a computer issue and it costs about $500 to fix and that Samsung knows about the issues and ignores it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us. ^Lo Samsung

  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Best choice for my application.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same feature as the high models at the right price. Extended warranty is a must for Samsung products. Would of given it 5 stars but the compressor is kinda loud.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great space and features for a fridge this width

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was challenging finding a fridge with french doors and a flex draw when the space for a fridge in my kitchen is exactly 36 inches wide. Not only did this fit and has it worked great but I was able to find matching appliances made by samsung with the special features and challenging spaces I was working with.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's a great feeling when you find exactly what you need! I'm glad you finally found it with your new Samsung refrigerator! Thanks for being a part of our family gezykah! ^Mae Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and appears to be well designed. Did have issue with getting the glass out above the drawers but it was a pretty quick fix after calling the Geek Squad and having a tech come out and fix the problem. Great storage capacity & makes it easy to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer drawers help keep things organized. Love the separate fridge drawer for meat and cheese. Water dispenser fills even large glasses quickly! Filter is easy to change, no more having to clear a shelf to reach it. Black stainless is sharp, and doesn't show fingerprints and smudges as much as regular stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our 3rd straight one!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 4 years, we have purchased 3 of the Samsung 4-door refrigerator. Let me explain...in 2017, we had purchased our first Samsung and within 6 months, moved back to Florida from California, meaning it went with the house. We were so pleased with the item, we bought one for our new house in FL. And yes, you can see ahead, we just sold that house and of course that Samsung stayed. So...we are in our final home and that means a 3rd Samsung. They have such great features and work and work and work without problems.

    I would recommend this to a friend
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