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Customer Ratings & Reviews

Samsung - 24.73 Cu. Ft. 4-Door French Door Refrigerator with Counter-Height FlexZone Drawer - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 677 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 677 Reviews
  • Rating: 5 out of 5 stars

    Excellent upgrade

    Posted
    Jewel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This fridge replaced my 13 year old traditional white side by side. These new styles are, on average, too large for the space I had, and this Samsung had all the features I wanted and was one of the few that came in the right size for me. While I was nervous about having to get a smaller size, I took a full fridge worth of food and transferred it over, and it looked sparse in the Samsung. The layout is amazingly efficient. I love the separate snack drawer. Also, the ice maker has a much higher capacity than the other same size models. Overall I am very happy with this purchase so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice fridge for the price.

    Posted
    MontyD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I read a lot of reviews for several Samsung refrigerators before buying this model. I kept noticing the same complaints about their fridges. 1) the fridge is loud. Loud is subjective in that our old refrigerator was much louder than the Samsung. The only noise I hear is when the ice falls into the container. Since I no longer have to make ice the old fashioned way, this doesn't bother me. 2) the ice/water dispenser leaks. There is a small amount of leaking after dispensing crushed ice but that's because a little ice gets caught up inside the dispensary. As it melts, you get a little dripping. Overall we love our new fridge, granted, we have only owned it about a month.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful fridge

    Posted
    Sapphire
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This refrigerator is taller and deeper than my old side by side. So far, I love everything about it, but the door shelves. In my side by side, I was able to fit 2 milk gallons next to each other in the door. I can only fit one now. Additionally, the shelves in the door with the ice dispenser are much too small to fit most items. I currently have sticks of butter and cream cheese in them. The shelves inside the fridge are also much shorter than I am used to. I have to keep all my extra milk, and other tall containers in my second fridge. The ice dispenser is small, but replenishes ice quicker than my old fridge. I discounted a star due to the set up of the shelving.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great refrigerator, lousy ice maker -- don't buy

    Posted
    DenverDave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Biggest mistake I've every made in an appliance. I gave it one star, only because I couldn't rate it lower. The refrigerator works great and I love the third drawer for bottled water, beer, and soda. However the ice maker is worse than useless. It has constantly frozen up and even when it worked, it never made sufficient ice. I've resorted to buying bagged ice and putting it in the freezer drawer and am ready to donate the refrigerator, just to get it out of the house so I can buy something that makes ice. Strong recommendation -- buy something else.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Solved my problem

    Posted
    3776
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This refrigerator is exactly what I needed. I love the freezer on the bottom. Access to that is so easy and I can easily see what I need. The drawer is so handy for drinks and deli items that we use more often. I love the double doors on top with the space for trays of party food plus drawers for storage. Great to be able to adjust temperatures of various foods being stored. The alarm for a door not closed properly has already alerted us...a terrific feature. We use ice throughout our day so the ice maker has produced enough ice. I doubt we will have any problem with running out even though the bin is not as large as the one on our previous model.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung - 24.7 Cu. Ft. 4-Door French Door Refriger

    Posted
    tlyon1805
    • My Best Buy® Member

    We had a Kenmore Refrigerator 12 years old 2-Door Refrigerator that was ready to update-more space. We went to Best Buy and selected the Samsung 33inch 4-Door Refrigerator and it was perfect for our unusual Kitchen area (House built 2003) allowing wife/husband to have things place for there own use. The large doors benefits the wife vegetables drawers, the 3rd draw benefits husband man-cave items such as sausages, cheeses, meats, dips, bread, Small drinks, and treats for our Golden -Molly-; Ice dispenser works great, no drips, ice cubes perfect for water and drinks and Molly treats.

    I would recommend this to a friend

    • Brand response

      Samsung

      Welcome to the Samsung family! We are so happy to hear that this refrigerator has been a great fit for everyone including Molly. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Good, but still early

    Posted
    Clint
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased unit a little worried about how it will function, but was limited on options due to space. Several of my family members have the exact model, just a few years older, and have issues with the ice-maker keeping up. Naturally i was skeptical, but very limited I space due to an older house. Fortunately, I've been pleasantly surprised, and not only has the ice maker kept up very well, i was able to purchase an additionalbin for the bottom freezer to store additional ice. Even after my nervousness initially, I'd recommend this product (2017 model or newer) to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great for our family of 3!

    Posted
    OhioJen
    • My Best Buy® Elite Plus Member

    I love the bottom drawer...slides easy, but toddler can't open it, and doesn't shut hard enough to pinch little fingers. Organization drawer is bonus too. Everything is visible in well organized refrigerator section. Love the 2 crisper drawers for all the veggies and fruits...see through so you know what you have. The extra drawer is usually our deli drawer, but has organizer for drinks and other levels of cold for when we're entertaining. I love the water in the door and whole or crushed ice option. I looked for THIS fridge for so long, and 6 months in it doesn't disappoint!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away from Samsung devices

    Posted
    klash

    I like the refrigerator features, but it had a problem with the ice maker since the very first day we got it. Samsung service is absolutely horrible. After 3 months of dealing with them, I finally got a service person on site to fix it before the warranty ran out, and when he got here...his service ticket says its no longer under warranty and he must straighten that out before anything can be done. With this service experience, I cannot recommend the unit to anyone, and will never purchase any Samsung branded product again.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    This is a great refrigerator.

    Posted
    4114
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have really enjoyed this fridge. The drawer allows us to organize the food well. The only reason I am rating it lower is that Samsung has not corrected its manufacturing of the dents in the door with the water dispenser. On the left side there are no dents but on the right side of the water dispenser inset there are dents in the upper corner and one lower on the same side due to the manufacturing. We have tried to replace the door but the replacement door has the same dents. It is perfect on the left side. I expected that a new fridge would not have dents especially due to manufacturing. I would definitely recommend it to a friend if they fix the dents.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my new refrigerator

    Posted
    aconcien
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    When looking for a refrigerator it was very frustrating. Many reviews were very critical of every brand. It was beginning to seem like there was not a good refrigerator out there. I actually ordered this samsung because the reviews were "the least bad". So far so good. I love this refrigerator. IT has plenty of room, the ice and water are awesome to have but the middle drawer is the best. I put my deli stuff in there (meats cheeses etc) you can see everything when you open the drawer and it is easy to reach. I am hoping all continues to go well. I have had it for almost 2 months now.

    I would recommend this to a friend

    • Brand response

      Samsung

      We're thrilled to hear that you're loving the refrigerator so far, aconcien! Thank you so much for the 5-star review. ^Jecca Samsung

  • Rating: 5 out of 5 stars

    So glad we went with this refrigerator . . .

    Posted
    Matt
    • My Best Buy® Elite Member

    Didn't want to spend a ton but got a great Labor Day sale and took advantage of it. Good decision. What's good about it? Quiet, looks great, spacious, extremely well lit, well organized, the middle drawer is super convenient, fresher fruit longer, plenty of freezer space and we love the water / ice dispenser. Our dog loves ice cubes for some reason so when I walk by I just push the lever and one drops to the floor, instant treat! What we don't like about it is . . . . . . . hmmmm . . . . nothing. Solid product, delivered on-time and without issue. Compressor warranty is 10 years and we added on the Best Buy 5yr warranty so we're covered should anything break. Peace of mind. Love it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good quality fridge

    Posted
    Apmessner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like this fridge a lot. It fit the narrow space we had available and had crushed ice and water through the door. I like the look of it and the flex drawer. The freezer is huge and the produce drawers slide smoothly. I like the shelf that slides in and out to accommodate tall items. Complaints: Kind of noisy. Not like dishwasher noisy or anything, but enough to be mildly irritating sometimes. Interior of fridge is awkwardly configured so while there is a lot of space, it can sometimes be hard to fit things in. The divider mechanism in the flex drawer is weird and feels like a half-baked idea because it doesn't work great. I wish the freezer opened further- items in the back can be difficult to reach.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disaster Purchase

    Posted
    RobNeedsFridge

    I purchased this refrigerator after my last one died after ten years. This unit hasn't lasted 6 months and I've been getting the run around. Samsung has set 4 different dates to fix unit and has yet to fix it. Compressor failed so all compartments are inoperable. First person to come to house had no parts and promised to return following Monday with compressor. Monday came and went, Tuesday man arrives and can't remove old compressor and now says it will be Friday before it can be fixed. Also, used my power tools and his own and still couldn't accomplish anything. I have 2 small children and not having fridge for over 2 weeks is unacceptable.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refrigerator

    Posted
    Mark
    • My Best Buy® Elite Member

    By far the best refrigerator I’ve owned. It looks great even with our regular black appliances. The lights on the inside light up the entire fridge. The flex pull out door is great for items such as lunch meat, yogurt, drinks or any other small items. The ice maker and water dispenser work great. I’ve had no leaking issue like others have talked about. The display is easy to read, accurate and easy to program. If I was in the market for another fridge, I would not hesitate to purchase this same one again! It is beautiful and a great addition to any kitchen with black or black stainless appliances, especially if you need the narrower width like we did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great. No problems till now.

    Posted
    swordfish
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this at Best Buy around six months back. Best buy gave me a price match with online competitor which is the best apart and top of it this is the one which fits exactly in the space I have for refrigerator. You have to be careful with dimensions before you order. make sure you have the dimensions measured before you make your purchase. I heard some negative reviews while I was thinking of making this purchase. So I also bought Best Buy Warranty for 5 years just in case. You dont need to go with the Best Buy installation services which I took but I found it is pretty easy and can be done as DIY but it is upto to individual's convenience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, Flexible Fridge

    Posted
    IslandLife
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Pro's: Amazing capacity for a smaller sized unit. Love the middle drawer (we use it for lunch meats, cheeses and snacks) Interior shelving is very flexible via adjustments and hinged shelving. Water and Ice in door works great Excellent lighting throughout Quick, consistent cooling and freezing. Cons: Slightly louder than our previous fridge (but probably due to in door ice and top-mount icemaker). Only fits one milk jug per door shelf (not a huge deal, but good to know). On balance - we LOVE our new fridge, all is fitting well, the interior design is excellent and the geek squad installation was great.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy this product

    Posted
    Ryan
    • My Best Buy® Member

    Water filter issues. $300+ repair after just a year and half. Can't find correct filter. Google water filter issues with Samsung. Many people have this issue. Samsung and Best Buy do not stand behind it. If you purchase for sure get the extended warranty because you will need it. I didn't and now I'm stuck not being able to find a water filter that fits and $300 bill to change it to the correct water filter housing. Complete garbage. Stick with the pros when it comes to refrigerators. You wouldn't buy a cell phone made by whirlpool would you? I should have trusted my instincts. My Aunt had a huge issue with her Samsung washer.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Sounds like a jet engine

    Posted
    monica
    • My Best Buy® Elite Member

    I love the set up of the fridge. It's a great size and the top outer drawer is great. HOWEVER, within a week of having the fridge installed it began producing an incredibly loud noise, running almost constantly. A repair man came and said it was the fan, something common after 6 months, too bad my fridge was manufactured only a month previous. The fan was replaced, but did not solve the problem. Another repair man is coming this week, so I'm slightly hopeful I'll be able to enjoy my fridge soon.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge for tight spaces

    Posted
    Grjoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I needed a 33 inch wide which is rather narrow. I love the drawer that you can store beverages or deli trays and set temperature separately. However the food storage area is smaller but shelves can be moved. It does have a huge bottom freeze compartment . Water and Ice maker are good too. Water has great taste not like my old one that tasted like a rubber hose. I also love the Black Stainless finish. My Geek Guys also were GREAT. Because it is older home they had to take apart and hand carried into my kitchen area. I was impressed because I thought they would say sorry can't do this. They are the Greatest!

    I would recommend this to a friend