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Customer Ratings & Reviews

Samsung - 24.73 Cu. Ft. 4-Door French Door Refrigerator with Counter-Height FlexZone Drawer - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 671 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
shelving
  • Rating: 4 out of 5 stars

    Very efficient so far

    Posted
    smholly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This fridge seems to be very efficient. The space planning could have been a little better - some of the shelves on the door are really too small to put things in; but overall, good buy

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this Refrigerator

    Posted
    Gamerguy23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The pull out refrigerator drawer is great for quick access to drinks. No fingerprints is great. Shelves could be a little sturdier, but we have not had any issues.

    I would recommend this to a friend

    • Brand response

      Samsung

      Gamerguy23, thank you very much for sharing your experience. Your honest feedback helps us grow. Welcome to the Samsung family. ^Shifa Samsung

  • Rating: 4 out of 5 stars

    Very spacious

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love this fridge, but after having it a while it kind of annoys me that I can just push the doors shut without using both hands to fit the door in the grooves. The shelves are also a little hard to get out to clean. Other than that it's great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice refrigerator

    Posted
    Chessiemommax2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The ice maker takes up too much room. Not enough options for shelf placement and the freezer is much smaller than one would think. That being said, the refrigerated section is more than ample.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hopefully a more positive experience this time!

    Posted
    JEha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This refrigerator is sturdy and well constructed compared to others ... parts, draws, shelves, etc. don't feel flimsy. Last unit we bought (same model) ... it turned out to be a lemon because of internal circuitry and other electronic component issues and we had to fight with Samsung for 2.5 years to get our money back. Supposedly they've fixed the issues so hopefully this time the inside quality is as good as the external quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge

    Posted
    Kristina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love the fridge. . great product by samsung. My only complaint is that having shelves in the freezer would be nice. It's hard to get to things at the bottom of the freezer and I feel like stuff will get buried and forgotten aboit

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WOW!

    Posted
    Samsungowner9117
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This refrigerator is huge! Has lots of storage space! The shelves on the doors are a little big and kind of are in the way of my getting to the back of the fridge - but that's because I'm short and I can't open the doors all the way - it's against the wall on one side. Other than that - it's a beautiful appliance! Have had it for 2 1/2 weeks and so far, so great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge

    Posted
    khummel41
    • Verified PurchaserVerified Purchase

    So far so good. The only downside would be spacing for larger items as we normally have two gallon size pitchers and two gallons of milk. The shelving does not accommodate this easily. They really should consider things like gallons of milk when they do the spacing. If the one shelf was a quarter of an inch higher it would have been perfect or if the right-hand side door shelf was a half inch wider if would be perfect. All in all, though it is a great fridge that I highly recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    so far so good

    Posted
    cartersgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good product so far . . the look is great led lights nice touch. Hooking up ice maker soon hopefully it's great as well. Shelf height very limited example A half gallon milk container is too tall unless u push the sliding shelf back or lift the smaller shelf up. Otherwise the right door is only option . Just hate the fingerprints other than that I'm a fan

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    nice fridge; less than stellar install

    Posted
    DIYguy79
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the fridge. Very spacious and while the shelving isn't the easiest to move around for tall items, it generally handles most things I throw at it. Note, I cook habitually from scratch. My biggest critique of the fridge would be from the install. The guys ripped off the protective shipping plastic and left little pieces of plastic trapped in the seams of the fridge. I find it extremely irritating that Best Buy promotes this type of workmanship. The pieces of plastic are almost impossible to get out due to their size. I spent a lot of money on the fridge and It looks kind of trashy when you get up close. When I questioned the guy about it he was like we have 20 more deliveries, I have to go. I really didn't want someone with this type of attitude touching the fridge any further. I should have complained right out of the gate to have Best Buy take care of this, as I'm still trying to get out the little plastic pieces trapped in the seams.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful fridge

    Posted
    Sapphire
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This refrigerator is taller and deeper than my old side by side. So far, I love everything about it, but the door shelves. In my side by side, I was able to fit 2 milk gallons next to each other in the door. I can only fit one now. Additionally, the shelves in the door with the ice dispenser are much too small to fit most items. I currently have sticks of butter and cream cheese in them. The shelves inside the fridge are also much shorter than I am used to. I have to keep all my extra milk, and other tall containers in my second fridge. The ice dispenser is small, but replenishes ice quicker than my old fridge. I discounted a star due to the set up of the shelving.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    versatile and well suited to narrow space

    Posted
    biff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have very restrictive space for fridge. It's in the corner, against a wall, next to a window with a sill. We could not fully open the door of our previous fridge but the height of the door and drawers allowed us to open everything fully. The shelving layout is technically customizable but the suggested layout works really well with lots of options for storing tall items. The server drawer is useful for storing quick snack items or leftovers. We really like the ability to choose different the temperature profiles. There are metal slideable and adjustable rails that permits you to create up to four areas but there is no way to lock the rails in place so our wine bottle still rolls. A good idea but needs a locking mechanism. The freezer is large and has a movable vertical divider to adjust left or right to suit our pizza habit. It also has a drawer, letting you store and organize and quickly access lots of 2-3 serving leftover containers for nights you're too tired to cook something fresh. No digging to the bottom of the drawer to find that chicken soup you made last month. The water dispenser with the option for cubed of crushed ice is nice. The filter is easy to access and replace. However the shelving on the door holding the dispenser is not really functional, limiting the height and width of anything you want to store there, due to where the cube dispenser is located. The ice maker storage is a good size for the two of us and we drink lots of water with ice. It's easy to remove for cleaning. The one thing I will say though is that the stated storage capacity is accurate. While the icecube make does take up some space, that space is not included when they calculated the storage capacity. It's not the case that they are claiming 25 Cu ft but it's really 23 because the ice machine takes up 2 (as an example). A feature I really like is the power cool/power freeze. After making a hot meal I can place it in the fridge almost immediately, hit the power cool and it kicks into gear keeping the interior of the fridge from warming up as much as our previous standard fridge.

    I would recommend this to a friend