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Customer Ratings & Reviews

Your price for this item is $799.99
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Customer reviews

Rating 4.2 out of 5 stars with 2666 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,666 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I LOVE, LOVE, LOVE it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE, LOVE, LOVE my new Samsung dishwasher! It is super quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, don’t love the top rack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d really like having the small third rack on top, but it just takes away from the space that I’d rather use on the other two. Works great and the Smart Control is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rack off track

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation I tried to pull out top rack but it was off track and ball bearings fell into the dishwasher. I called and they are sending someone first thing monday.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this Fridge, I fell in love with its sleek look and design features, less than a year into owning it, I noticed ice build up under the deli drawer. Since still under manufacturer warranty Samsung sent someone out, and before he walked in he had a large box with him knowing he had to replace the temperature sensor because this happens with a lot of the Samsung fridges. Less than a year into owning it, Samsung should stick to making TVs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good and so quite you can’t hear the noisy sounds like others.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this dishwasher. Super quiet unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin’ my new Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance blending perfectly with my cabinets. Samsung sometimes gets poor ratings; however, I have owned Samsung appliances for many years and have had zero issues. The technology works and construction is quality. I love my new dishwasher and totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine very quiet- make sure to check if electrical work is needed as it’s an extra cost

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't even know it is actually working. I am so hapoy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you get protection on these cheap applia

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes horribly. Dishes have stains and smell funky. I use Mrs. Meyers dish packs, the same as I used with my Bosch. This dishwasher is packed with fancy sounds and looks, but doesn’t succeed in cleaning power. There is no half load option. I’ve had this model break down on me since owning it September 22. Had a technician come out in January. Along with the dishwasher breaking down, my stove did as well. Stove was purchased same time as dishwasher. Just horrible quality products from Samsung. Lastly, the bottom tray that holds pot and pans is NOT sturdy. The racks that collapse to make more space, don’t seem to uphold any longer causing plates to fall because the rack doesn’t lock into place. Samsung will not cover the racks on their warranty as it is considered “wear and tear…” what a joke…3 months into a purchase…being blamed for wear and tear with a total of about 10 uses. Do not buy this, and make a better decision with a better name brand. I wish I NEVER purchased any of my Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, NikkiNic7.

      All we want is to make sure your dishwasher is being used to its fullest.

      When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed. 

      Dishes are not clean after dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Improve your dishwasher's cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00066253/

      Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. 

      Learn the best way to load a Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00062443/

      How to properly load your dishwasher:
      https://www.youtube.com/watch?v=ZNbla-A9LOQ

      Routine and deep clean your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00076793/

      Clean and care for your dishwasher:
      https://www.youtube.com/watch?v=rR_ivObG_Tc

      Your model’s loading recommendations can be found on pages 14-25 of the user manual. You may also find more details on pages 27–28 of the user manual:
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      If you require further assistance with your stove, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145659555) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung, still top notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great, easy to install, controls are pretty simple, and pretty quiet! Really cool feature that it opens when it’s done to help with drying!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome Dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! It’s so quiet, you cant even tell its on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New in 22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet works well but like most dishwasher’s it doesn’t get everything off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new dishwasher from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new addition to our home. The Smart feature is awesome, love how it sends me notifications. 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality for the amount of money spend on this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very unhappy with this dishwasher. It stopped working right before the manufacture's warranty. A tech came to fix it and got it to worked. Now, it's leaking water and moistures creating damage around the island trims and walls. Now, I have to pay additional to Best Buy to get it look at again. This should not happen to such a expensive dishwasher. Stay away from this dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PanyiaX,

      We understand how it feels to deal with a leaking dishwasher. We're here to help.

      Here is a link to the troubleshooting steps when the dishwasher is leaking. It also contains another resource about leveling the dishwasher, which we suggest checking.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147311610) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dishwasher. I had a kitchenaid before this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher , works excellent,pretty good at my kitchen definitely love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Best Dishwasher Out There for The Right Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best dishwasher I have ever owned. Between the collapsible/retractable top rack, the hidden utensil rack at the very top, the quietness of the machine while it runs, the Bluetooth capabilities, and how clean it gets my dishes, I would not want any other dishwasher. If you're on the fence, I'm telling you- go with this one. You will not regret it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst dishwasher ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a total failure of Samsung and BestBuy protection plan is not even helpful. It leaks through both sides of the door, after a few weeks you start to hear the sound and the leak is ongoing. Not worth the money at all, it has already damaged our new kitchen flooring. I have had 4 technicians, both from Samsung Care and Geek Squad and no one seems to resolve the issue, they keep saying it was designed badly and I don’t understand how long Best Buy protection plans intends the damage to last because of such a bad product before they can replace or help you out. 0 stars, total disaster. I wish it allowed me to upload videos so you could all see. The dishwasher detergent is not fully dispensed, I tried the rinse aid as well and still the same.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to see your review, Inesa. I have shared with you the troubleshooting for your dishwasher.

      A dishwasher that is visibly leaking can be troublesome, and you may be unsure how to fix it. Please click the link for some steps to help with the unit.

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/

      Samsung dishwasher is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01002056/

      Detergent remains in the dispenser: See page 47.
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145339858) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Good quality dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome finish and quality so far. Great value for price

    I would recommend this to a friend
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