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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers praise the 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's exceptionally quiet operation and superior cleaning performance, with dishes consistently sparkling. Many appreciate its sleek design and the added convenience of a third rack for silverware. The dishwasher's ease of use and ample capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 248 reviews
  • Rated 4 out of 5 stars

    Reliable and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart function of this washer and various cycle options. Like the autoopen feature as well. Some cycle have trouble drying the dishes completely and I have to air them out for a day which is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and cleans extremely well. Very easy to clean screens and filter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dishwasher - Quiet!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart appearance Quiet Third rack is perfect for food container tops and small items

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Hope it lasts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung didn’t even last four years. We wanted all our appliance finishes to match so we stuck with Samsung again. The interior seems a little weakly built. It is quiet and cleans well, drying cycle is adequate. Hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on black Friday for $599. Super pleased with how it runs. Very quiet and cleans well. Save the $$ that Best Buy charges for install. I installed it myself after watching a YouTube video. Very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet and spacious. It is looks great in a modern kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    BE AWARE DO NOT BUY THIS MACHINE, JUNK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk! Purchased end of November, it’s now March, this appliance has been nothing but trouble. When it actually works it does a beautiful job. Unfortunately the machine continues to need to be reset. It continues to give a “Leak” Fault (LC), but there is no leak. When this happens the machine will not work. I have to shut the breaker off and let it sit for a while. Sometimes it pretends like it’s going to work and starts working it self up, indefinitely, just stays stuck in start up mode. Time to reset the breaker again. All the functions used to work on it, now only the normal cycle works, it’s a 2 hour cycle. The springs that assist the door opening and closing seem to have slipped out of place or maybe the brackets broke. Remember, this machine is only 4 months old. The machine was not overly used, or used roughly. It is just poor quality. Save yourself the hassle, DO NOT BUY THE MACHINE.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Omar,

      We know how crucial it is to have functional appliances at home. Let us help you.

      Here's a link to help you with the error code that appears on your dishwasher. For steps, click on LC/LE, and more information can be found in the hyperlink "Dishwasher leaks water".

      The Samsung dishwasher is displaying an error code.
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      We want to speak to you directly to provide support and see how we can best assist you.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146962031) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 2 out of 5 stars

    Buyer's remorse starting to kick in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this Samsung dishwasher model (dw80cg5450mt) for a little over 2 weeks now and we're starting to regret our purchase. First, the dishes don't seem to be as clean as they were with our 20+ year old Kenmore that just kicked the bucket. Secondly, the drying feature called the AutoRelease Door is pretty much a joke when it comes to drying your dishes after a cycle. For example, last night we did a small load of dishes around 6:00 pm. When the cycle finished, the AutoRelease Door function kicked in and popped the door open to release steam and help the dishes air dry. The problem is that at 10:00 am this morning (16 hours later) when I started to take the dishes out to put away, everything (especially the silverware) was still wet. How does a $600+ dishwasher not have a better system for drying dishes? The third issue that we've found with this machine in its short time with us is that the filter clogs pretty quickly. We've done about 5 loads in the 2+ weeks we've had the machine and we've had standing water in the bottom of the unit one time already. This product came highly recommended by Best Buy customers which is partly what we based our purchase on. Boy, were we mislead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Our goal is to ensure your dishwasher always functions at its best. Let's help you out.

      We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlinks and watch the embedded video (If available) for tips.

      Dishwasher cycle ends before dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Samsung dishwasher is not draining:
      https://www.samsung.com/us/support/troubleshoot/TSG10004498/

      To clean the dishwasher's filter, turn to pages 41-43 of the unit's manual for instructions:
      https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149894316, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and dishes come out so clean! Highly recommend to anyone needing a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dish washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qow oh wow!!! Get everything clean. Wifi settings and omg when its cycle is complete it makes a sound and the door opens!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My bespoke dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dishwasher, it is quiet, it has plenty of room with 3 racks and they are adjustable. It looks great, and no fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does not dry as well as others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this dishwasher cleans well, I love not having a handle sticking out. We are not as happy with the control panel and the drying cycle. it has an auto-open door for final drying - but we have dogs and the door comes all the way open so not a great design and we had to turn that feature off. so dishes don't dry well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine-recommendation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this dishwasher for another house. Love it. Pure joy. Cleans like crazy, quieter than most, love the adjustable rack height. Options for settings easy to use. Sleek looking and easy to take care of.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet but takes over 2 hrs for an auto cycle. Cool I get a notification when it's done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hit the 1 year mark with this dishwasher, and the wife and I absolutely love it. Super quiet, the third row silverware rack is awesome. Easy cleaning and maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my dishwasher, very quiet washes dishes tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Clean and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our old dishwasher went down, and me dragging my feet for a year, my wife sure was happy to have a new dishwasher! This thing is so quiet I couldn't even hear it in the dining room adjacent to the kitchen. Dishes are literally squeeky clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite feature of this dishwasher is how quiet it runs compared to my old dishwasher. Really cleans well too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Excellent value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The machine is whisper quiet and I haven't had to rewash any dishes so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our dishwasher very highly recommended ! It is very quiet

    I would recommend this to a friend