Customer Ratings & Reviews
- Model:
- DW90F89T0U12AA
- SKU:
- 6617107
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher for its exceptional quietness and excellent cleaning performance, leaving dishes spotless. Users appreciate the thoughtful rack design, including the height-adjustable feature, and the ample interior space. The dishwasher is also noted for being easy to load.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Good for smaller dishes if it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In theory, this dishwasher is amazing. The top rack storm wash and utensil shelf is nice, and I loved that the middle rack could be adjusted to accommodate different sized dishes. It automatically opens when the cycle is done to help dry the dishes, which is cool. I didn't get to use the AI features, but again in theory they sounded good. However: The third rack does make it harder to fit things in the second shelf. The tines that hold plates on the bottom rack are spaced very close together, so if you have plates with any lip or significant curve to them, they will not fit upright between them. If you have dinner plates on the bottom, you can only fit short things on the middle rack, so you lose a lot of space. I also received this particular dishwasher with a dent on the door, and the detergent compartment leaked around the edges where it attached to the inside of the door. Best Buy tried to charge me another delivery fee for a replacement, then after agreeing to replace the defective appliance "for free" never delivered it. Multiple phone calls with customer service each lasting an hour or more, and it ended up being cheaper and less hassle to return the thing and get a different one elsewhere. If you don't have thick plates or too many tall dishes to wash each cycle, this is an okay dishwasher. I'd recommend getting it somewhere other than Best Buy, though, if they're prone to defects instead of ours being a fluke - they will not be helpful in replacing it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelS,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the dishwasher.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
- Pros mentioned:Cleaning performance
SANSUNG DISHWASHER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher!! Cleans dishes an glassware better than any dishwasher I've ever had.
I would recommend this to a friend Great Dishwasher With Nice Features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. I replaced this from an older Samsung washer and they've made some significant improvements. Stainless steel tub, the best top rack i've used on a dishwasher, a light inside so you can see, and the AI wash and notifications to your phone are great. So far my wife really likes it and it's a nice upgrade.
I would recommend this to a friendQuiet like a whisper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy- very, very quiet Cleans way better than our old one. It’s cool that it opens the door when it’s done too Very happy so far
I would recommend this to a friend- Pros mentioned:Noise level
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is awesome and its so quiet i cant tell its even on i also love the auto open door feature
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellet product the best part it open automatically for drying and letting the steam out
I would recommend this to a friend Nice Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was very nice! However it had a couple things we weren’t crazy about on the design of the racks.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and run very smoothly. I love it and highly recommend
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for 2 weeks so far no problems runs very quietly
I would recommend this to a friend Overall good!@
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing about it is it’s super quiet, love the way it looks I like the third rack, but it does leave less room at the bottom for big and tall things, cleans great!
I would recommend this to a friendDishwasher not good drying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice a little loud and not good at drying but way better than Samsung appearance
I would recommend this to a friend- Pros mentioned:Cleaning performance
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly fine and easy to use. Dish get cleans well. Powerful.
I would recommend this to a friend - Pros mentioned:Noise level
Love this dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dish washer it’s so quiet! Love the app! Recommend over and over
I would recommend this to a friend - Pros mentioned:Noise level
Samsung devices dheasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Quiet…My wife likes the three racks
I would recommend this to a friend would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really works well for the money it was worth it very quiet
I would recommend this to a friendNot the best i had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the AI function, i love how it recognizes what’s inside and matches the cycle plan for example baby bottle and etc.. but sometimes It doesn’t clean well, hardware inside is poor quality. I had a cheaper vesion of this dishwasher and it was better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sophie,
Thank you for sharing your experience — it truly helps to hear what’s working well and where there’s room for improvement. We're happy to know the AI features and cycle recognition have been useful, especially for items like baby bottles. That kind of smart functionality is exactly what we strive to deliver.
At the same time, we understand the cleaning performance and build quality haven’t fully met your expectations compared to your previous dishwasher. We’d like to help improve that experience.
Below is a link with helpful steps to improve cleaning results. Once on the page, you'll see two drop-down menus — select the one that best matches your situation. Each menu includes hyperlinks with further guidance:
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you need more assistance with your dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151034966 to help our team pull up your information.
Leo
dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great. Installation was a little tricky but they got it
I would recommend this to a friendGreat dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! Hoping it’s as durable as it looks, time will only tell
I would recommend this to a friendSamsung ftw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Samsung appliances has done us right for many years. First installer from Best Buy was god awful though.
I would recommend this to a friendNew purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased. Looks good. Hopeful that it lives up the ratings.
I would recommend this to a friend
