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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 106 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 24" Bespoke AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's exceptional cleaning performance and quiet operation. The convenient third rack and sleek design are also frequently praised, with many appreciating the increased capacity and ease of use. Overall, the positive feedback highlights the dishwasher's effectiveness and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 106 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase, very cute and works great !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great dish washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the finish of the dish washer .It cleans welll

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great salesman …dishwasher is very quiet!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dishwasher. Washing the dishes very clean. All overall good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy to use. So far so good and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so stunningly beautiful and awesome! Flawless in its functioning and no kids fingerprints!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a good product, but the cons are that the dishes dont dry all the way. Sometimes it works and gets it right, and other times, it's all wrong. They should have a heated element installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks a 2nd time, days after the year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good dishwasher. I got it last May 7th. Here is May 8th, a day after the warranty ends and it is broken for a second time. The first time in Feb/early March it started to leave bits of food on the dishes. Cleaning the filter didn't help and it was clearly food from a while past. It just wasn't clearing out the food. I contacted the repair service covered by Samsung. He broke one of the spraying arms. I had to run him down as he was driving out of my drive way. He was just going to leave it like that. Then a couple weeks later, they put a new spraying arm. It worked for a bit and now it is gross again. It is a very weak dishwasher. I hate that I wasted so much money on this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer have had for two mo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best dishwaher we,ve had. I was recommed to anyone plus grat install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dry by hand!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great but does not dry. Everything comes out soaking wet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kenneth R,

      Thank you for bringing this to our attention. Let us help find solutions to enhance your dishwasher performance.

      Below is a guide if your dishwasher does not dry dishes. Please turn to page 49 (Does not dry dishes well) of the user manual.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf

      Should you have other query, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151794094) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 5 out of 5 stars

    Amszing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever seen makes the plates shine and clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I like Samsung appliances, and it matched our new fridge, but I really don't like how few dishes it fits. Also, there is a 3rd tray at the very top just for silverware, and it's imperative to put items up there as they really don't wash well in the usual basket. There's an app, which I connected, but if you can't set up a custom wash which is annoying. I'd love to run a very short wash on fine china, say, but you can't. Minimum wash is an hour.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know that it takes time to get used to a new appliance. Let us assist you with the dishwasher.

      Here are links to help you load the dishwasher and choose a cycle. Please read and follow the steps in each section, watch the full video and click the hyperlinks for further assistance.

      Learn the best way to load a Samsung dishwasher.
      https://www.samsung.com/us/support/answer/ANS00062443/

      Samsung dishwasher cycles, options, and settings.
      https://www.samsung.com/us/support/answer/ANS00084182/

      Also, please see the "SmartThings" section on pages 35 - 37 of the user's manual.

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147054389 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Toddler proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it, not too difficult to install. Buttons on top help hide the controls from little children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher i have ever bought thank you so much! Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, takes too long to run a cycle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but normal or auto cycle takes over 2 hours to run is my only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, quite working bespoke is nice options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product and incredible options love the options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher installation services was great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water does not dry all the way, also leaves lots of soap residue. Customer support is attempting to charge the install fee to look into the problem despite the warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to enjoy washing dishes using your dishwasher, Samuel. We are here to help you.

      Suppose your dishwasher is not drying your dishes well and leaves lots of soap residue. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.

      The Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00066253/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146576135, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

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