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Customer Ratings & Reviews

Samsung - 24" Front Control Built-In Dishwasher - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 75 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 75 Reviews
  • Rating: 3 out of 5 stars

    Not as good as the old school

    Posted
    helmt098
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    PROS QUIET, LOTS OF SPACE WASHES WELL, 3RD RACK IS OK DRIES OK (WITH JET DRY) NOT TOO BAD TO INSTALL NEEDS SUPPLY AND RETURN SPACE AT BACK/BOTTOM OF WASHER NO ACCESS UNDER FROM FRONT CONS FRAME IS PLASTIC, SOMEWHAT FLIMSY TWISTS EASILY 24" IS ABSOLUTE MINIMUM DIMENSION TO INSTALL WITH VERY LITTLE ROOM TO SPARE BUTTONS ARE HARD TO PRESS WHEN YOU WANT TO, EASY TO PRESS WHEN YOU DON'T INTEND IN CONCLUSION, NOT BAD BUT NOT LIKE THE GOOD OLD DAYS FEELS CHEAPLY MADE, LOOKS CHEAPLY MADE. NOT CHEAP. LIKE ALL THINGS MADE TODAY. NO WAY IT WILL LAST 12+ YEARS LIKE MY LAST THAT THIS WAS REPLACING

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time out of your busy day to leave this feedback, helmt098. ^Lo Samsung

  • Rating: 3 out of 5 stars

    Nice look

    Posted
    Nita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Functionality is not as good as my old one. The bottom slots for the plates are very close together and the top rack does not seem to have the spots wide enough. For example my cereal bowls are having trouble fitting right. I definitely like the 3rd rack option for big serving spoons and ladles. That is a bonus and good function. It's a quiet dishwasher, but choosing the wash options is not so user-friendly. Hope I will get better with each use, so I don't have to look at the manual for changes. I still would recommend it to a friend - but would make them aware of the obstacles I ran into with this item.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Have had a few issues

    Posted
    BreC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The buttons on the outside are super sensitive so be sure your guests or little ones don’t lean up against it. My husband hit the buttons by accident several times this week and when I went to run it , it would not start. We had to call Samsung. It was a simple fix. Just had to reset the breaker and leave off for 10 minutes but still very annoyed that this was only the 2 nd time using it and ran into the problem. Washes the dishes just fine. I don’t really get the heated dry. The setting is on but my dishes are always still really damp after the cycle is complete.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi Bre, thank you for your feedback! There is a lock feature on your unit that you can enable while the unit is not in use.
      Also, I have attached a link that you might find helpful with your damp dishes. I have utilized it myself and it helped me.
      Just click the link. https://bit.ly/2LEpsqR. Thank you. ^SuSu Samsung

  • Rating: 5 out of 5 stars

    A great dishwasher for the price

    Posted
    RuggieroG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my wife she cooks so much in washing everything by hand is really hard on her hands and I don't want my wife to have rough hands I got this on sale and installed it myself and I have to tell you this thing is remarkable it cleans dishes scrubs to Greece and the grime off the pots and pans and it dries them So if you're looking for a dishwasher at a great price then definitely pick one up

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dead After 7 Days

    Posted
    WillieWildcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Installation went smooth and it worked great....for 7 days. Then it wouldn’t power on at all. Tried resetting breakers, nothing. It is dead. Had to pull it back out and exchanged it for a Bosch which it what I should have bought in the first place. My last Bosch lasted 8 years and literally over 4,000 cycles. Learned my lesson that not everything on Black Friday is a good deal.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very sensitive front panel

    Posted
    cloudy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The dishwasher is very quiet. We do have to get used to the fact that the front control panel is very sensitive. We immediately noticed that the slightest accidental contact can start the machine. No problem, but I would definitely consider now the same dishwasher with integrated controls at the top of the door.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sensitive buttons

    Posted
    Saram76
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Every time someone leans over the counter it turns the dishwasher on and if the dishwasher was running a cycle and you wipe the counter it turns it off and when you turn it back on the cycle does not restart from where it was it starts all over. Thank God best buy will let me exchange!!!

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Thank you for bringing this to our attention, Saram76. Reviews like yours are helpful in showing us areas that we can improve our products for future customers. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Works great!

    Posted
    RDGLJG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have used it a couple of times since it being installed. The dishes have come out clean and the noise level is very low. Only thing we have had trouble with the bottom tray coming out as it does easily. It's just a bother to put back in. Otherwise it is great.

    I would recommend this to a friend

    • Brand response

      Samsung

      Fantastic news! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Does the job

    Posted
    Cori
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this a few weeks ago. So far it’s been great. No issues. I love the sleek look it has. I will say it’s super sensitive when it comes to the buttons. If you walk by and hit it, u may end up pressing the start button. No other problems thus far though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher for the price

    Posted
    Ren6124
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently replaced my older dishwasher with a new Samsung dishwasher. The installation was made easy by their detailed instructions. Once installed the dishwasher is very quiet and the dishes come out looking great. I would recommend this model to Others.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Ok dishwasher

    Posted
    Debi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I thought I wanted a dishwasher with controls on the front. But, everyone you barely brush against the dishwasher it turns on. Then when I want yo turn it on it won’t turn on. Performance wise it’s great. Love the dishwasher rack on the top!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher

    Posted
    Gramcracker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Samsung dishwasher holds more than the previous one. With the silverware in the very top rack, there is now more room for dishes on the bottom rack. Plus there’s no center rod projecting up taking up space on the bottom rack that further limited space.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet operation

    Posted
    Martingp34
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Replaced a whirlpool dish washer with this one. So far I love it. Did not come with a supply hose, which cost me an extra $20, but well with it. It was a little taller than the whirlpool and I had to trim the tile edging so the door would close.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love The Samsung Dishwasher

    Posted
    Sandij213
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the Samsung dishwasher, it is extremely quiet, cleans the dishes very well. The only con I can say is the third rack doesn’t dry well. With that being the only con, I think that this is a great dishwasher for an excellent price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Next....

    Posted
    Familyof5
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having the geek squad out for the 6th time to work on 2 separate issues. Every major part has or in the process of being replaced. Last Samsung appliance we'll purchase. Great TV's and phones but leave the appliances to the experts.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Old one was better!

    Posted
    Dannyy2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I do not recommend this product. It doesn't clean very well, everything comes out soaking wet no matter what the settings are and there is no clean light. My 15 year old cheap whirlpool worked so much better until it died.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hey Danny2, Thank you for your feedback. I'm including the link for some troubleshooting tips to help resolve the issue (https://bit.ly/2LEpsqR). ^Shifa Samsung

  • Rating: 4 out of 5 stars

    Great Dishwasher

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The installation (which I did myself) was so much easier than removing the old dishwasher. The third rack is SOOO nice. I wish the racks had some pegs that could be put down for more adaptability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love Samsung appliances

    Posted
    walker52
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I haven’t installed or used it yet but chose this model dishwasher after lots of research and got a great price during Black Friday deals. My whole kitchen has Samsung appliances and this matches perfectly.

    I would recommend this to a friend

    • Brand response

      Samsung

      That’s great, walker52! Thanks for your loyalty. You're the best part of Samsung! ^Shifa Samsung

  • Rating: 5 out of 5 stars

    Silent dishwasher

    Posted
    Nata
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Finally I can enjoy my tv while my dishwasher is on. It is so silent that I don’t realize when is off. I really love it, spacious inside and with many removable organizer if I want more space.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dishwasher

    Posted
    Shush
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like my new dishwasher. It lets you know what stage the cycle of the cleaning of the dishes that the dishwasher is in. It is also very quiet while it is cleaning the dishes.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for the fantastic review. Samsung provides both quality and technology. Welcome to the family. ^Shifa Samsung