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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 842 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the 24" Front Control Built-In Dishwasher's quiet operation, excellent cleaning performance, and the convenience of its third rack. Positive feedback also highlights its ease of use and capacity. However, some users experienced issues with the control panel's sensitivity and reported concerns about its reliability. A longer-than-expected cycle time was also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 842 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Perhaps my best purchase. Gets my dishes sparkling clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t installed or used it yet but chose this model dishwasher after lots of research and got a great price during Black Friday deals. My whole kitchen has Samsung appliances and this matches perfectly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That’s great, walker52! Thanks for your loyalty. You're the best part of Samsung! ^Shifa Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would recommend. Of very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Diswasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean good and very quiet. A lot of space to put stuff for cleaning

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI Anderson! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher for us. It's very quiet and that's why I bought it. So far, clean dishes too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it worked well. Aside from the very sensitive touch panel buttons (it seems like a breeze can cause a button to be depressed, and causing the cycle to be interrupted), it worked well. Then, I started receiving an error. I didnt purchase the Best Buy extended warranty, thinking the Samsung people were reliable enough if something happened to the machine within the first year. Boy, was I wrong. I have gotten nothing but the run around from them. They stated it would be over a month and a half before someone could even come look at it. I am getting a fast blink on the Express 60 light, so I know it is an issue with the water intake. It would take less than 30 minutes to replace the part, but I am expected to go 6 weeks without a dishwasher that is less than 4 months old. I have called, written emails and tried to communicate via chatbot on their website. No luck. I am probably going to pull it out of my kitchen and put it on the curb, which is a shame for such a potentially good machine. Avoid this brand like the plague. Their support is horrid, at best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dish water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above our use has been minimal so far and we may update later

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GopalK,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Aloe Samsung

  • Rated 1 out of 5 stars

    Washing machine does half

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst dishwasher I ever owned. It doesn’t clean well at all. I purchased it because unlike some of the others it had a flat rack on top for the long utensils. Utensils usually still have food on them at the end of the cycle. With this dishwasher you either wash dishes before putting them in or wash dishes when you take them out. Either way, what’s the point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet! Efficient! Affordable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet! Efficient! Installation was easy when an appliance is installed by professionals and not some handyman who thinks he/she knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 24" DISHWASHER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher works great, i have had no problems with this unit,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very quiet and washes the dishes very good. The only think I would change is to get the one that is fingerprint resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung replacement dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase my Samsung 24 front control dishwasher and I need to say why did I wait so long to get it so far this is the best now my dishes are clean not still dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and great conditions. Best buy employees were very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! A great value.. Best Buy for all my appliances..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of a remodel needed a new dishwasher and was purchasing other Samsung products. This product replaces one that was about 12 years old. Looks great and works well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new defective Samsung, and cannot exchange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a brand new Samsung that starts the wash cycle but gives an error and never rinses or dries dishes. I've tried for over a week to get an exchange. After many tries I was able to get a person on the phone (after 1 hour and a half hold time) and I was transferred to the repair dept instead of exchanges. The machine then said thanks for buying best buy and hung up on me. I got in touch with a manager at my local store and they tell me they can't help because I bought the appliance online. They referred me back to the same phone numbers where I got nowhere previously. Do not buy appliances from best buy you are better off going to Home Depot or Lowes where you can return items if they are defective. I made the mistake of buying all my kitchen appliances from them and this will be the last time. Never again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I see that you're working with an authorized Samsung service center to resolve your issue. Thank you for taking the time to share your experience and for being a Samsung customer! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher! Clean modern design. Easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Maximilian! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it works. Cleans well & dishwasher is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NICE AND QUIET

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM GLAD A MADE THIS PURCHASE . MY DISHES , POTS AND PANS ALWAYS COME OUT CLEAN. THANK GOD . IT IS NOT LOUD LIKE A LOT OF DISHWASHERS ARE . IT IS EASY TO LOAD AND IT IS EASY TO START. I REALLY CANNOT COMPLAIN . THIS IS THE LATE APPLIANCE OF MY FOUR AND THEY ALL MAKE MY KITCHEN RENOVATION LOOK AWESOME , MAINLY SINCE I ELECTED TO GO WITH THE WHITE . SO CLEAN LOOKING

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not what I would expect from Samsaung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality I am on my 3erd replacement The first one melted down and smelled awful the second one flooded our kitchen and Now the third one you have to keep cleaning the filter if you do not pre wash,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung