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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 842 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the 24" Front Control Built-In Dishwasher's quiet operation, excellent cleaning performance, and the convenience of its third rack. Positive feedback also highlights its ease of use and capacity. However, some users experienced issues with the control panel's sensitivity and reported concerns about its reliability. A longer-than-expected cycle time was also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 842 reviews
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Easy to use Noise level is medium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this dish washer. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Seems pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time my wife used it I was walking around the house trying to figure out what was running, it’s so quiet I could barely hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    solid quality, good price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as good as some more expensive models. It's a good choice if you look for something solid and inexpensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like almost everything about this dish washer except the pullout trays they seem to be a bit flimsy they come off track every time we load the lower tray

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works really well. I find the top shelf to be very useful. Something that wasn't in the first dishwasher I had before this one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite running & very efficient dishwasher!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a quite running dish washer. You almost have to place your ear on it to even hear it running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet dish washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung dishwasher is not the most expensive dishwasher; but it does the jobe without a lot of noise. It's lined with stainless steel and useful buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silent dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I can enjoy my tv while my dishwasher is on. It is so silent that I don’t realize when is off. I really love it, spacious inside and with many removable organizer if I want more space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant problems with leaks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several months after our purchase this machine started to leak. Samsung authorized service tried several times to fix it and was finally successful. However they did not attach the hose right and flooded our basement costing us $500 in the process. Now about a year later the machine is leaking again. DO NOT BUY THIS DISHWASHER. Honestly I doubt I will ever by anything Samsung again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than a great buy. Not the cheapest but it does what its supposed to do. Easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 2 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra third rack. Did not like the fact that the actual top rack did not fit coffee cups and glass as well. When I closed the rack they would slide forward and fall over until completely filled. I couldn’t fit 12 oz. or larger coffee cups in the outside column which prevented me from filling top. Also, the columns were pitched which caused glasses to slide and fall over

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Danonna,

      Thank you for providing your honest feedback and we hope you are in good health. We are glad that you love the extra third rack that the dishwasher has. We understand your dilemma with your top rack where you cannot fit coffee cups and glass.

      I have included a link that can help with your concern about the top rack. Please click on the link and turn to page 13 to adjust the height of the upper rack.

      https://downloadcenter.samsung.com/content/UM/201809/20180903132646516/DD81-02613A_180731_6000NM_User_Manual.pdf

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144157779

      Leo Samsung

  • Rated 1 out of 5 stars

    Do not even think about this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one they delivered and installed filled up with water and would not drain after 5 hours of a 60 minute quick cycle. They had to remove and install a 2nd one, well had the same problem. I call Samsung, customer service told me it was because I did not use Jet-Dry when I used the dishwasher. Nope wrong answer. One should not have to use any chemicals in order to have your brand new dishwasher empty the water. I called Best Buy and told them to come get it and just take it back. Now looking for something that will work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could return it but I'm 5 days outside of the return period. The tines holding the dishes are slanted and too close together. It looks nice, but is completely impractical. You can not fit a cookie sheet or anything much wider than just plates on the bottom rack. Half of the second row is very similar with the slanted, closely-spaced tines. Very awkward. This machine looks great, but has limited functionality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Dishwasher. I see you are having issues finding ways to load your Samsung Dishwasher and I would like to make sure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/answer/ANS00062443/
      Thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality. Just broke down for the second time in 15 months. Now it’s out of warranty. Time for a new dishwasher

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MadinNH, I understand you are experiencing issues with your Samsung Dishwasher not working properly and it seems to be a reoccurring issue. I would like to offer some assistance in getting a resolution for this problem. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143495161. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly nice and quiet. The installer did a good job and was very helpful and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely works great. I like the extra row on top forsilverware. That's different. A lot of reviews on how quiet it is...I mean its quiet but not THAT quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm glad to hear that you're enjoying this dishwasher, Danielle. Thank you for making Samsung a part of your household. ^Lo Samsung

  • Rated 1 out of 5 stars

    Never buy this dishwasher

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishwasher was broken on January 8, 2020 Samsung sends the order to an associate to them, the technician has come two times to my house and I am waiting for the 3rd visit. After they sell the equipment they don't want to replace it, just maintain it or change parts. The issue is that the dishwasher does not work and Samsung's warranty is GARBAGE.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your input, Diana! Samsung values your opinions. Feedback like yours helps us to continue working to improve the overall customer experience for everyone. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks nice and fits alot of dishes. Only used it once but so far we really like it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is junk! Bought in July and it’s not working at the end of August

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monica! I have this link (https://bit.ly/2ZnwDxi) for you. It has what steps to take if the dishwasher is not powering on. ^Jecca Samsung