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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 53 reviews

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Rating by feature

  • Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Family Hub's smart features, with many appreciating its helpfulness and ease of use. The spacious interior and French doors are also well-received, with customers highlighting the increased storage space. While some customers miss having a water dispenser, the overall positive feedback suggests that the 25.1 Cu. Ft. French Door Refrigerator with Family Hub meets the needs and preferences of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Great fridge, very roomy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung fridge is a great fridge. Has a lot of room and the French door makes it even easier to store larger items.

    I would recommend this to a friend
  • Cons mentioned:
    Bad quality, No water dispenser

    Rated 2 out of 5 stars

    i do not like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water dispenser! I paid too much money for it and I don't like the quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. Thank you for being a Samsung customer! ^Lena Samsung

  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing and the gentleman dropping off and picking up the old one were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Can play music and see photos even see what's in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a busy family. I love everything about this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I totally recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I totally recommend !!! Great great great greaaaat!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. I enjoy it and its great And great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well the family like the pictures overall very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it works great!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is easy i like it... Bestbuy i like !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung, works perfectly and look so beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new refrigerator and learning how to use all the features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left in a box at my door from the past 5days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still uninstalled and kept like a dummy in my house with no response from c.care. Made 10 calls already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is not user friendly with an IPhone. It also kept getting an error.

    No, I would not recommend this to a friend
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