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Customer Ratings & Reviews

Your price for this item is $2,399.99
The comparable value price is $3,239.99

Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Family Hub feature for its user-friendly interface and enhanced kitchen experience. They appreciate the smart features for their convenience and organization. The refrigerator's large capacity and beautiful design also receive positive feedback for its functionality and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Design, Large capacity

    Rated 5 out of 5 stars

    Sleek and Functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and looks great in the kitchen. We got this for the four types of ice having an active family we go through a lot of ice for water bottles and coolers.The counter depth fit perfectly to be flush with our counters and fridge space. The touch screen is wifi and Bluetooth so you can connect the calendar and many more options. Fridge space is very large. Freezer space is about the same as our old fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features . The only thing I would change is the color . I thought the stainless steel would be lighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy in refrigerator so far love that I have four different options in ice and the space is what I needed and it definitely give it also I enjoy cooking and watching my favorite YouTube channel. I would definitely recommend this refrigerator and the price was good I got it on Black Friday deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, even though I still don’t know how to work all the features. Speakers are a little dull but that’s not why I purchased. Be sure to measure approximately and encounter for walls near and around area due to French doors.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    ❤️ This fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator exceeded my expectations. There is more space inside then it appears initially. The Family Hib console is just everything. It truly enhances our kitchen. Its sounds weird to love a refrigerator … but I really do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its sleek stainless steel design, this fridge is an absolute showstopper. It adds a touch of elegance to any kitchen decor. The two-door configuration makes it easy to access the fridge and freezer compartments without any hassle or need to worry about filling ice trays or water jugs anymore! This fridge comes with a built-in ice and water dispenser. Perfect for those hot summer days or when you need a refreshing drink. Control your fridge's settings, browse recipes, stream music, and even leave notes for your family, all through the intuitive touchscreen interface. It's like having a personal assistant right in your kitchen. This fridge is packed with advanced technology. Smart sensors maintain optimal temperature control, keeping your food fresh and delicious for longer. Whether you're a foodie, a tech enthusiast, or someone who wants to upgrade their kitchen game, this fridge is a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, efficient and intelligent that helps you organize your purchase. I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart

    Rated 5 out of 5 stars

    Great fridge to keep you organized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the fridge for about a month & a half now, and so far, we LOVE it! We love the Family Hub and use of Bixby (like Alexa). We like that it is connected to our Ring and can see who is at the door. We like that we can see what’s inside the fridge through the Family Hub screen without even opening the door and also see it through an app on our phone, and also add expiration dates to the food list. Also lets you can see and control the fridge and freezer temp. We like that we can watch and listen to news and shows. The sound is not loud on the Family Hub for playing music but it’s good enough. I love that the main screen can feature a family picture, show the weather and calendar and post it notes. There are so many features. This fridge keeps our busy family organized. So far no problems and hoping it will last long

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge it’s nice and has all the things I need in a fridge

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is big, which is not a bad thing. Huge upgrade from what we had previously. Glad our fridge died and we had to get this one as a replacement. Family Hub is kind of a gimmick. The only feature we use is the family calendar, which is now on the fridge instead of a magnet dry erase board.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart

    Rated 3 out of 5 stars

    Delivery wasn’t great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s good. Will update as time goes by. Delivery wouldn’t take it upstairs where it was going but I managed to get it upstairs. If I would have known they wouldn’t take it upstairs I would have picked it up. Not happy with the delivery

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    If you can get it at a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good refrigerator and the door is a cool feature. The inside where the ice maker is doesn't leave much space to put items. So far happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy customer. Good group on people work the day I pick my fridge up. They need a raise

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator was an excellent buy. The pictures don't do its internal size justice, as it is massive inside. The features are state-of-the-art and I couldn't be pleased more with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart

    Rated 5 out of 5 stars

    Display screen & WiFi connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display screen on the fridge. I can make notes, watch videos, display pictures, connect with my phone and TV. Watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Cold Hub! Fun fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent. My kids love the family hub. No more kids art work taped on the fridge. We take pictures and display them. Oh, yay the fridge is very well organized and we love the ice options.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely in love with my new refrigerator, so much room!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Great amount of space with bonus smarthub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. The fridge is massive on the inside for being counter depth. Way bigger than the GE profile we had before. I also like that we can put magnets on the fridge, something fridges started to move away from in recent years. The smart hub is cool, a little gimicky and limited to what you can do since it's locked into the Smart things app, but we're trying out different apps and the look inside camera is pretty awesome when you're not home to view in the app. I'm excited to see what other features they add to the screen, there are so many possibilities!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love out new fridge. Easy set up, features are exactly as described, and we love the Family Hub!

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Smart product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great refrigerator. Works great and very smart

    I would recommend this to a friend