Customer Ratings & Reviews
- Model:
- RF25C5551SR/AA
- SKU:
- 6529227
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's water dispenser, spacious capacity, and perfect size for their homes. Many appreciate its overall performance, sleek design, and quiet operation. However, a few customers reported receiving the refrigerator with some damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water dispenser
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we really like the refrigerator. Just had it about three weeks. Takes some getting used to with no handles. Live all of the nice production and two sizes of ice. So far so good.
I would recommend this to a friend - Pros mentioned:Water dispenser
Sleek!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is fantastic, the beverage center feels so bougie, and the finish of the material is very nice. Very good for a 33 inch fridge compared to my other options, but I did take out a warranty through Best Buy since it’s a Samsung
I would recommend this to a friend - Pros mentioned:Water dispenser
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great interior space in a narrow design. Water dispenser & auto fill pitcher feature has been great. I love the 2 different sizes of ice available. The Smarthings integration has been surprisingly helpful notifying when the door was accidentally left open. Great experience so far!!
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing functionality and incredibly spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded our expectations in every way; from sleekness to functionality! Customer service, delivery and overall product has transformed a very stressful situation for the better.
I would recommend this to a friend Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great but mine came with a dent, but best buy was quick to offer a resolution.
I would recommend this to a friend- Pros mentioned:Size
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Got it right before Thanksgiving. It had so much space for leftovers
I would recommend this to a friend Dents easy,cheap thin steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product seemed so great in the store and pnce receiving this within two days had small dents start appearing weve only had this a little over 1 month and is all dented up we have a baby gate that was putting just one i did put foam onnthat to prevent anymore but we had a awful frigidaire before this and it never dented on the outside and had that for 5 years but went with this for more storage which is really great other than it having tons of dents for the amount of money we spent is just absurd very disappointed with the putside of this for only having a little over a month
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Joseph S,
Thank you for your feedback on our refrigerator. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Nicole
- Pros mentioned:Size
Samsung 25 cu ft refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator especially the automatic water system. Pitcher refills quickly. Plenty of room inside and freezer. Ice maker also quick and easy
I would recommend this to a friend - Pros mentioned:Overall performance
Looks nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge so far. I hear different reviews but so far so good
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so nice and good product, I'm so happy with this refrigerator!
I would recommend this to a friend Shelf space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelf’s are not adjustable so it’s difficult to store large bottles of drinks and large items, very disappointed about the shelf space
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great deal !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was awesome. Worked extremely well.
I would recommend this to a friend Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to do exactly what it as supposed to do :) We especially love the built in water pitcher feature, and the two differ t size ice cubes. I also love that there are no outside attached handles. We have two preschool age children and there is nothing for them to pull or hang on and the sleek look is very modern.
I would recommend this to a friend- Cons mentioned:Shelf adjustment
Watch the ice maker closely
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this fridge delivered last week, and after three days the ice maker started leaking water into the ice bin. You have to catch it right when the ice drops, otherwise it refreezes and takes a while to understand what is going on. We bought this fridge primarily for the "ice bites," so needless to say, not having ice wasn't acceptable. Best Buy was great in getting us a replacement, but the delivery person warned us that he had replaced 3 of this same fridge the previous day for the same issue. In addition, the SmartThings app does not show you the current temperature of the fridge, only the temp setting. This app should show the current temp so that you know if there is a fridge issue while you are away, and also so that you don't have to open the fridge to check the temp. Samsung should really update this. We had a Samsung that was the same cu. previously, and this fridge seems to fit more. The shelves are not as adjustable, which is disappointing. In addition, our previous Samsung died at 5 years, so not feeling great about the brand at the moment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're here to extend assistance to help you with the SmartThings app, MelM.
The SmartThings app should display the current temperature of the fridge. This is for the convenience of the consumers while away from home.
I have shared a link for detailed instructions on how to properly connect the SmartThings to the refrigerator by clicking under "Connect to a non-Family Hub smart fridge." We also suggest watching the entire video included under it.
Connect non-family hub fridges to SmartThings:
https://www.samsung.com/us/support/answer/ANS00087122/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145877198, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Water dispenser
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator, i love a beverages center. Recommended
I would recommend this to a friend Excellent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, has worked flawlessly. Ice cubes are great and the inside water dispenser is my favorite.
I would recommend this to a friendRefrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service………………………….:………………………………………………………………………
I would recommend this to a friendGreat refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying my new refrigerator. The delivery team did a great job. The two sizes of ice are so fun.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a nice fridge, longer than I thought it would be. Still getting used to the double doors. The water container is really nice to have and option to have.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Beverage center saves slot of time wwith the built in water pitcher.
I would recommend this to a friend
