Customer Ratings & Reviews

This Fridge was for sale and it's a really nice fridge for the sale price. I would not buy it for the standard price.

Expensive fridge with some very cheap parts that break often.

The delivery guys were awesome. Blake the sales guy was great.

We had this fridge delivered last week, and after three days the ice maker started leaking water into the ice bin. You have to catch it right when the ice drops, otherwise it refreezes and takes a while to understand what is going on. We bought this fridge primarily for the "ice bites," so needless to say, not having ice wasn't acceptable. Best Buy was great in getting us a replacement, but the delivery person warned us that he had replaced 3 of this same fridge the previous day for the same issue. In addition, the SmartThings app does not show you the current temperature of the fridge, only the temp setting. This app should show the current temp so that you know if there is a fridge issue while you are away, and also so that you don't have to open the fridge to check the temp. Samsung should really update this. We had a Samsung that was the same cu. previously, and this fridge seems to fit more. The shelves are not as adjustable, which is disappointing. In addition, our previous Samsung died at 5 years, so not feeling great about the brand at the moment.

Great customer service, the salesman was very knowledgeable

It was scratched because it didn’t have plastic protection on bottom. Called and customer service wouldn’t help. Best Buy does not help people that has damaged goods unless you drive 60 miles to return it.

Love this fridge! It has a lot of space and is one of the few models that would fit through a 30.8 inch doorway (with doors temporarily removed during delivery). The beverage center is hugely convenient. I thought I would miss having door handles, but I got used to it, and it's easier to wipe down a flat refrigerator. Unlike some stainless steel fridges, this one is magnetic.

I wanted the Samsung Bespoke refrigerator sooooooo badly, but I finally accepted that my space is just too narrow - even with the baseboards removed. The problem with those oh-so-beautiful fridges is that the doors are extra thick, so you need extra space on the sides to allow them to open - which I do not have. But then I found this fridge! It has the beverage center, 2 types of ice, sleek front and still fits in our 36" wide opening (with a little room to spare). We've had it for 3 days and it's making ice like a champ and keeping our water pitcher nice and full. It's very quiet and slightly more spacious than our last fridge (we are foodies and need the space for all of our exotic condiments, sourdough starters and fancy beverages). We're still getting used to the hidden handles, but we will eventually adjust. Since it doesn't have the option for interchangeable glass panels like the Bespoke, I think I'm going to cover magnetic sheets with peel and stick wallpaper and make my own colorful/removeable panels. I'm keeping an eye out for the leaky icemaker...which others have reported...but so far so good.

I have a galley kitchen in my condo and wanted to upgrade my refrigerator but couldn’t fit a 36 inch wide refrigerator. Thankfully this Samsung French door is 32 inches wide and it has been fantastic. It keeps the temperature even and makes great ice, it has a lot of room inside and the shelves are adjustable to fit taller items. The water dispenser in the inside door is perfect. Only thing is I wish it was available in black but hey that’s what refrigerator wraps are for.

This is the perfect fridge freezer! It’s narrow enough yet deep enough and tall enough to fit everything we need for a family of four. We love the built in pitcher that refills itself with water. There’s ample space in the drawers for fruit and veg and we love the “hidden” cheese drawer. The bottom freezer has two separate drawers and auto ice maker with two different sized cubes. Overall we are very happy and highly recommend.

Super thankful to Best Buy for carrying this fridge and honoring their delivery terms. My wife and I were struggling to find a fridge for our specific fridge cut out in the kitchen, and this one was perfect. Once ordered, we immediately got a call for delivery. Delivery team was great, measured everything and delivered efficiently. Best Buy also honored a discount from damages found after unpackaging. Refrigerator is great. Dual ice is a great option and having the auto fill pitcher and water dispenser inside the door makes it look nice and sleek. Depth of the fridge makes up for the smaller width so you never feel like you’re running out of space, especially with the dual drawers in the freezer. The SmartThings app allows me to control it remotely, turn the ice on when I need to, and power boost the fridge and freezer if I just added new groceries.

If you're looking for space and organization this is the one for you. Especially if you're sharing space within your home whether it's housemates and or an in-home landlord with tenants. You will be easily able to divide space between three people with more than enough space for at least two to three weeks worth of food per level, as there are three levels within the fridge and ample shelving and storage space for liquids condiments and Extras. Same thing with the freezer space. Personally like that I can scoop my own ice in two different sizes over just having the ice fall into glass at the risk of it falling out of the glass or even shattering a thin glass. The 48 oz automatic refillable pitcher inside is also a Time Saver the water dispenser is a little slow but with the water pitcher there, it's not noticeable. Overall great Buy would definitely buy a second.

i like this Samsung refrigerator, it fits well in our small kitchen with good refrigerator and freezer space. I love the freezer on the bottom. The drawers provide convenient and efficient use of space. The refrigeration space is well planned and the refrigerator door makes good use of space. I especially like the beverage center. The water dispenser works great with larger cold drink holders. The pitcher is great for holding water or iced tea. The only thing I miss from my previous, larger Samsung refrigerator, is a glass drawer that slides back to allow 1/2 shelf at the current location and 1/2 shelf space that allows for taller items such as a 2 liter bottle of soda or a bottle of wine.

Love it... especially the beverage center. It is quiet, spacious and well designed

I've always had ice and water dispensers on the outside of the refrigerator, and didn't know if I'd like having them inside. Well, let me tell you, I LOVE it. I love how the ice is readily available (in 2 sizes, no less!), and the water pitcher inside the door is amazing, and always ready! No more standing there holding a container while it fills up outside the fridge. Just open the door and remove the pitcher and fill your container. It refills quickly, too. I love the sleek design, but I have to admit that I miss having handles on the outside, but that's not a big issue.

We were very limited to the size due to the space size for our refrigerator. This Samsung is well designed and efficient. We are enjoying the cold water pitcher inside the door, so handy. The only thing I’m having a hard time adjusting to is the flat surface, no handles. Also miss outside access to middle drawer.

It works perfectly and it helps how it tells us the life of the fulter too, the water pitcher and dispenser are very convenient and the two sizes of ice really helps for some of our stuff, really great purchase decision with this one

Love that the water compartment is tall enough for large cups and the freezer has two different types of ice it makes at the same time.

Love the fridge. Fits perfect in the space we had. Plenty of room inside. Love the ice maker and the automatic fill ice water is awesome. I would highly recommend.

Love my new Refrigerator! Love the size! It's not too big and not too small inside. Makes two different types of ice. Love the beverage center. It's super quiet too. I also like the door alarm