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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 119 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-119 of 119 reviews
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of forgetting to charge my galaxy watch and my phone so this handled the best of both worlds. It was so good someone stole it from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small. Compact. I love the wireless charging option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, just prefer other brands due to size and weight

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger and heavy than I would like. I plan to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Didn't care for the price but it's amazing charging my Samsung watch 6 and my ultra 23, a few times before the charger itself needs to be recharged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad overall. Wireless charging is a little slow but not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung power pac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service at Best Buy. Get one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold as many charges and fast charge is not that fast. Maybe it's doing what it's supposed to, but for the price it should be better. I could have spent half to get something without the Samsung name to get the same capability. The unit does charge pretty quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very finicky. You have to place yourself on this right for it to charge up your cell phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok charges too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges too slow and when it gets hot or you try to use while charging it doesn't even charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. Worked fine until a couple weeks ago, now it won't hold a charge. Just went to the store where I purchased it, and was told that they can't do anything about it! Told me that if I was a Plus member, then it would be no problem! Seriously?!?! So because I didn't buy a $50 membership, then the product you sold me, sorry your not one of the Plus cool kids!!!! WORST CUSTOMER SERVICE I'VE EVER SEEN! I WILL NEVER BUY ANYTHING FROM BEST BUY AGAIN UNLESS THIS IS CORRECTED! And I will make sure to tell every person working on the data center here with me so they don't either!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had an on & off button so I knew which way it was.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Backup is less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery back up is less and looking to replace the item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dangerously overheats very fast, does not charge device. Rather bulky and heavy. Returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for either of our samsung phones- a note10 with otterbox case or an s21 ultra with a speck case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast charging device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and user friendly device! It supplies fast and long lasting battery to my Samsung Note without making the phone hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to just sit your phone down and have it start charging. Any little bump will make it stop. But as far as charging its great. I'd buy it again, just needs a better wireless surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went the extra mile 2 get it and ship 2 me,hope roady shipping is cheap,didnt get a price but item is spot on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 4 months, would not take a charge. Best Buy said "call Samsung"

    No, I would not recommend this to a friend