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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the charging speed, portability, and battery life of the 25W 10,000mAh Wireless Battery Pack. Many customers find the product to be high performing, the perfect size, and compatible with their devices. The design is also praised for being stylish and compact. However, some customers have noted that the battery pack is heavier than they expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 127 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. I will buy it again next time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it holds a charge for a long time and it is dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    My 3rd samsung battery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd samsung battery pack and it works awesome. Quick charge is an understatement...

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for all my travelings. Decent charging speeding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially this product could be able to charge for my Samsung watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and charges fast. Double as a wireless mouse pad as you can charge the device and wirelessly charge another. A little on tbe pricey side though compared to alternatives that can give you faster charging and/or more battery

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Compact portable and wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient portable charger with wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small. Compact. I love the wireless charging option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of forgetting to charge my galaxy watch and my phone so this handled the best of both worlds. It was so good someone stole it from me

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, just prefer other brands due to size and weight

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger and heavy than I would like. I plan to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looses charge if not used immediately has to be charged daily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Didn't care for the price but it's amazing charging my Samsung watch 6 and my ultra 23, a few times before the charger itself needs to be recharged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad overall. Wireless charging is a little slow but not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung power pac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service at Best Buy. Get one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold as many charges and fast charge is not that fast. Maybe it's doing what it's supposed to, but for the price it should be better. I could have spent half to get something without the Samsung name to get the same capability. The unit does charge pretty quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very finicky. You have to place yourself on this right for it to charge up your cell phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok charges too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges too slow and when it gets hot or you try to use while charging it doesn't even charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. Worked fine until a couple weeks ago, now it won't hold a charge. Just went to the store where I purchased it, and was told that they can't do anything about it! Told me that if I was a Plus member, then it would be no problem! Seriously?!?! So because I didn't buy a $50 membership, then the product you sold me, sorry your not one of the Plus cool kids!!!! WORST CUSTOMER SERVICE I'VE EVER SEEN! I WILL NEVER BUY ANYTHING FROM BEST BUY AGAIN UNLESS THIS IS CORRECTED! And I will make sure to tell every person working on the data center here with me so they don't either!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had an on & off button so I knew which way it was.

    I would recommend this to a friend
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