Customer Ratings & Reviews
- Model:
- RF27T5501SG/AA
- SKU:
- 6401619
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
No standard features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the family hub it is nice. There is no light on the ice and water dispenser. Also there is no tray to catch water spills. As much money as I paid for this refrigerator you would think that those are standard features.
I would recommend this to a friend Great design and function.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interesting refrigerator! We have had fun making pages for the screen adding our own style with photos and video. Beautiful to look at all shiny. It even improves the overall appearance of the kitchen. Thanks
I would recommend this to a friend- Cons mentioned:Ice maker
Samsung Fridge Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge but the icemaker is not producing a lot of ice and making a lot spilled water on the water dispenser. The door is not closing by itself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of having a reliable fridge at home. Let us help you.
Below is a guide to help you diagnose why the ice maker is not making enough ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Here are simple steps to follow if your water dispenser is dripping. Please click on the embedded word and watch the video included.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
If the door is not closing, here is a guide to help you. Please click on the embedded word.
Refrigerator or freezer doors will not close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147844129) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Refrigerator size
Family Hub refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new refrigerator. The kitchen cabinets are jealous because of the Fridge so cabinet upgrades are coming soon.
I would recommend this to a friend - Pros mentioned:Space
Spacious fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, lots of space. Features are a little hard to figure out at first. Samsung app doesn’t allow too many changes to the family board.
I would recommend this to a friend Family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Being able to what is in the fridge or know when someone has left the door open till long is great. I love to change the family picture in the screen. My kids are constantly playing with it and learning new things they like.
I would recommend this to a friend- Pros mentioned:Family hub
Loving Our Frig❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is absolutely beautiful and the family hub feature works GREAT!! We received numerous compliments from our guests on the holiday. We love it!
I would recommend this to a friend - Pros mentioned:Space
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new refrigerator!!! Spacious with everything my family needs. I enjoy the family hub, makes cooking interesting.
I would recommend this to a friend amazing product !!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product!!! I saved a lot time with groceries shopping, plenty receipts in the screen and also calendar, weather etc etc
I would recommend this to a friend- Cons mentioned:Ice maker
Samsung Frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig is great, love being able to see the shopping list from phone and the ability to change the pics from the app. Just wish I could figure out how to access the ice without having to run it through the door.
I would recommend this to a friend - Pros mentioned:Space
Samsung refrigerator I love it with tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Samsung refrigerator it's a excellent product I recommend it to anyone it's very big inside I just love it
I would recommend this to a friend - Pros mentioned:Family hub
Awesome refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator. The Family Hub is the key feature. I would love some more apps (like youtube, skype, etc.), a front-facing camera for video calls, better resolution and longer support for UI from Samsung.
I would recommend this to a friend - Pros mentioned:Space
Amazing Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge with a lot of cool features and a lot of space for all the groceries. The price was a little high but based on everything it has, I cannot complain more about it.
I would recommend this to a friend - Pros mentioned:Capacity
The entertainment (Samsung Fridge w/Hub) system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functions and of this Refrigerator are very competitive with the functions of a family room with electronics.
I would recommend this to a friend - Pros mentioned:Capacity
Worth every dollar!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very spacious and the technology that the computer has is great! Keeps track of what you need, cameras, and great receipes !
I would recommend this to a friend - Pros mentioned:Space
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace out Fridgidare during the pandemic, and this just awesome! more space, and so far so good. Really like the ability to look inside without opening the doors (3 cameras)
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
Good one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge with a slick look. Felt the space is little less inside also it says finger print resistant but I didn’t see that. All the while I see fingerprint marks on my fridge when we open or close.
I would recommend this to a friend - Pros mentioned:Space
Functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great. Just has a small dent from when it was delivered. I've called twice and couldn't get through. Other than that it has great space and very functional.
I would recommend this to a friend - Pros mentioned:Refrigerator size
Great fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item. We love it. We were concerned it would be too large due to it not being “counter depth”, but it fit perfectly. Save yourself the money, and get this one instead.
I would recommend this to a friend - Pros mentioned:Capacity
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator. This is probably one of the best purchases I’ve ever made. I love everything about it.
I would recommend this to a friend