Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- |
- SKU:
- 6401622
Customer reviews
Rating 4.5 out of 5 stars with 1019 reviews
(1,019 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Smart features
Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Awesome features. Plenty of room. Great value.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Excellent Family Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been wanting this fridge for awhile and once we moved into a new home we figured this would be the best time for it. We don't regret it one bit. It is very spacious, the set up was easy. We love Samsung products and would highly recommend this fridge to anyone with a family.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good is pretty much the only way to describe it. Samsung has some horror stories with their compressors and ice makers so crossing my fingers. Wife really wanted the built in hub so unfortunately I did not have any other choices in buying a fridge. No issues so far. Ice is being made, food temps are good. One nitpick is when the ice drops, it is loud and can hear it across the house at night.
I would recommend this to a friend - Pros mentioned:Family hub, Refrigerator size
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Spacious and love the hub!! Recipes and photos too
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
It’s the bomb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I love the refrigerator,if only can make calls it would be so lovely and it updates almost by itself just have to agree to certain things and changes
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Lots of space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use refrigerator easy to clean very large holds lots of grocery items
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Difficult to Clean/Water dispenses slowly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this fridge, and there are many things I do like about it- but it is impossible to clean!! Debris/spills get under the shelving and I had to YouTube a video on how to take the fridge apart to clean the shelves, which it turns out we can’t even do because of the structure of the nook/space our fridge is placed in. So now I have a gross spill/mess that I cannot clean without unplugging the fridge and pulling the whole unit out- what kind of design idea was that?? Also, the water comes out way slower than it did on my last fridge, which makes filling water bottles, water pitchers and our coffee pot a frustratingly long experience each day. My guy hates the ice maker, but there are enough reviews on that. So yes, the wow factor of the screen, music and gadgets is fun… but the daily use and cleaning- not fun. I would think twice about this fridge if you are currently looking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Julie, I understand you have some concerns with your new Samsung Refrigerator and appreciate you taking the time to share your review. I know that the water dispenser is dispensing slower than expected and you have a tight fit which will not allow you to properly clean. I would like to provide you some helpful information on your water dispenser and share your feedback to our design team for improvements in future products. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
If you need any further assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143683276. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung hub and the whole product is excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.more space and a better look with excellent technology. love the hub for family photos, and calendars. I also love the live view of security cameras once logged in the ring application. cooling and freezer temperature management is fast and easy. You can control it with the smart things' application.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge has alot of space and very easy to maintain.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Smart Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smart refrigerator. I can listen to my favorite songs, enjoy my favorite TV shows in while I am at the kitchen cooking.
I would recommend this to a friendRated 5 out of 5 stars
You have to get this refrigerator it's all it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it's easy to use and the apps work wonderful. I listen to music or watch a movie while cooking. You need this in your kitchen, you will not regret it, you will be bragging.
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Worthy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They usually offer ample storage space, energy efficiency, and smart functionalities like Wi-Fi connectivity, touchscreen controls, and flexible compartment layouts.
I would recommend this to a friend - Pros mentioned:Refrigerator size, Smart features
Rated 5 out of 5 stars
My Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love How Spacious This Fridge Is & The Extra Features Are Awesome!
I would recommend this to a friend - Pros mentioned:Smart features
Rated 5 out of 5 stars
Such a helper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It tells me recipes i can make, i dont have to memorize what groceries i need to buy… and i didnt have to put a ring on it either. Great features! Love the darker stainless steel color too.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale in July, but deferred delivery until we closed on our new home. Had this delivered two weeks ago. The fridge has been working out great. There's plenty of space in the fridge and freezer for a family of four. No major complaints or concerns! The touch screen on the door is an added bonus and is still taking a while to learn, but we are enjoying it so far!
I would recommend this to a friend - Pros mentioned:Refrigerator size, Space
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good size for our kitchen. Looks great and has plenty of space.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, works well and looks very nice
I would recommend this to a friend- Pros mentioned:Smart features
Rated 5 out of 5 stars
Samsung Smart Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we like our new Samsung smart refrigerator. We are still learning what all it does and we haven’t had it too long so at this point, I don’t know much to say other than we do like it so far.
I would recommend this to a friend Rated 5 out of 5 stars
what a beautiful morning Oh what a beautiful Frig!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love my new refrig. I keep looking at it cause its so nice. I love the music I can play, the reminders of what I am running out of, the pics I can post on it and so many more glorious features they are to many to mention. I have not even stated on the voice commands yet. So run, don't walk to your local Best Buy today and get yours!!!!
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Fun Novelty purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is awesome. We don’t come close to using all of the features like the expiration warnings or using the camera to check what you have while shopping. It’s everything you would expect when you pay this much. The ice maker distribution is slower than my last Samsung though.
I would recommend this to a friend





















