Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- |
- SKU:
- 6401622
Customer reviews
Rating 4.5 out of 5 stars with 1019 reviews
(1,019 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling
Rated 4 out of 5 stars
?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my hub its my 3rd one though. Almost before the 3 years are up it goes out. It stop getting cool.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Christmas fridge breakdown
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two years with this refrigerator the ice maker began freezing up and the fridge stopped working all together. It took more than a month for Samsung to accept that it failed and agreed to give me a full refund. Plus they said they would compensate us for the food we lost during the Christmas season because the fridge stopped working on December 21, 2023. Still waiting for that payment as of January 27.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello StevenP,
We would love to discuss the refund to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146788402) to help our team pull up your information when you message us.
Have a great day.
^Charles
- Pros mentioned:Family hub
Rated 5 out of 5 stars
Happy Family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our large family of 7 absolutely love this fridge. Our grandson love the family hub and and the ability to view inside the fridge without opening the door.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Shelves
Rated 4 out of 5 stars
Movers madness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Refrigerator. Since the one that was left here at closing had broken shelves and nothing stayed on the shelf but dumped into the bottom of the fridge. I wish they were more detailed instructions on how to use the apps that are included with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! We are so glad to hear that you are enjoying your new refrigerator! If you have any further questions or need further assistance, I recommend reaching out to our dedicated SmartThings team (866-813-2404). Thank you for choosing Samsung! ^Shay
- Pros mentioned:Refrigerator size
Rated 5 out of 5 stars
The best fridge ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be dumb for you and Disney and age not to get this fridge this fridge has everything has music has bixby it has apps Amazon it has a indoor camera to see what food you got you can post up your pictures you can leave notes you can have your calendar recipes you name it you got it hands down best fridge I ever bought
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Smart Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great quality. Design is truly a plus and you can tell the engineering aspect aligns perfectly with its design. I really like the camera feature the fridge has.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
No dispenser light
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing. The only reason for 4 stars is the lack of light at the water/ice dispenser. For the money this should absolutely have a light that comes on when you press your cup to the dispenser. Otherwise it’s an amazing fridge that so far has worked flawlessly.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Love my new refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with my purchase. Best Buy makes really easy and smooth transaction. I love my new new refrigerator, my sons are really happy, the family hub is amazing and the performance of the refrigerator is really nice
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator for a family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just have to say, I love this refrigerator!!!!! This refrigerator has all kinds of room, drawers spaces to keep everything that you eat and drink. Very viewable spaces that are easy to clean!!! Also to be able to view the ring doorbell, listen to music, look up recipes, and so much more!!!! I really do love it!!!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has so much space. I had a side by side and when I moved all my food to this fridge I still had a lot of space to add more food. The freezer holds a lot more than I thought. On the screen you can get recipes or music. You can set timers etc. I think it’s a great buy.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same fridge in my other home, we love it. Installers forgot to turn the water back on before leaving, so had to search for the shutoff valve to get it going. other than that they were careful and did a good job setting up new fridge and moving old one to the garage and setting it up
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
My fav!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this fridge! I love the space inside Borge freezer and fridge and that it’s fully connected. I can answer my Ring doorbell from it, play music, look up recipes, etc. We moved and I purchased same one for new house.
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Excellent French Door Smart Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice French Door Smart Refrigerator with Family Hub. I like it. Its works as designed. Integration with Ring door bell works great too!!!
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Love this Fridge, hate the ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very nice. Didn't think I'd use the screen as much as I do. Fridge and freezer are very spacious and setup well. The ice maker on the other hand, is trash! I wish it had a secondary ice tray in the freezer. It's very slow to make ice, and to come out of the chute.
I would recommend this to a friend - Pros mentioned:Family hub
Rated 4 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall a good refrigerator. Freezer capacity was a bit lower compared to our older refrigerator (sears one). But may only see this difference if you have a lot to store in the freezer. Like the family hub feature with useful information displayed on it.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing technology for a fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator. There are SOOOO many apps and things you can do and it’s all easy to learn and operate. I can organize all my food perfectly inside. Love looking at the cameras to see what I have in there. Over all it’s just an amazing refrigerator and I’m so happy with my purchase.
I would recommend this to a friend- Pros mentioned:Family hub
Rated 5 out of 5 stars
Loving the new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator, I leave little notes for my kids telling them what to clean because we all know they're going to look in the fridge a 100 times..lol
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It has plenty of space and it maintains the produce fresh and longer. The family hub helps my family maintain and schedule and you always know what items need to be replaced.
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Fridge from the Jetsons
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat Samsung when it comes to quality.fridge is amazing! I love the family hub and all the recipes,music,can post pictures and Bixby is very helpful.plus it has several cameras to see in fridge while at the grocery store.no need to call the house to ask if we need milk.Awesome!!!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Jetsons fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can be at the store and see what’s in my fridge with the app. Love that my ring cam connects to the tv screen and I can see who’s at my door. Freezer is roomy and lots of fridge storage. Win win.
I would recommend this to a friend





















