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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1020 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,020 reviews
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Family fun

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The family hub is an awesome feature. We all have fun with it. The only negative is that there is no place for water drips or ice chips to be caught. There's no drain and thus the water collects and spills on the floor when the door opens

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Excellent French Door Smart Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice French Door Smart Refrigerator with Family Hub. I like it. Its works as designed. Integration with Ring door bell works great too!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator for a connected smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to a smart home experience. When configured with ring doorbell, you can see your guests on the screen. Love the power saving feature where it doesnt have the screen on "Always ON display" mode.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Loving the new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator, I leave little notes for my kids telling them what to clean because we all know they're going to look in the fridge a 100 times..lol

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The BEST refrigerator EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space to store all of my groceries. The best feature is the wifi connectivity and the ability to see what is in my fridge without opening the door. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    https://www.bestbuy.com/site/samsung-26-5-cu-ft-la

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our best purchases and well needed product in our home. This fridge is revolutionary. A smart fridge indeed. Here are a few perks of having this refrigerator. 1. Play music on YouTube while you cook 2. Display of fridge inventory 3. Message board

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Excellent features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge without the hub. Nice and big. The hub adds a lot features that make things easier like syncing with your phone no matter what phone you have. You can see whats inside the fridge from anywhere on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this refrigerator! The ability to show pictures from the gallery is a plus. The sound quality is great and the smart things app works as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    New stainless family hub refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it except the compartment area by the ice maker isn’t very big and I don’t like the fact there isn’t a light by the ice maker or option to swivel out water spout for larger containers

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has all the room my family needs. I love the look of the fridge and all the features of it. Being able to display pictures of my kids and grandkids just makes me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart refrigerator. I can listen to my favorite songs, enjoy my favorite TV shows in while I am at the kitchen cooking.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Overall good, beware delivary

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice, ice cube dispencer had a couple of hicups but is still going good. Bestbuy delivary scratched my new floors on instilation so there is a large arch scratch leading to my fridge, but no other problems

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung family hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. This my second one. So far so good both still working great. Just don’t use the ice maker for crushing ice I heard the motor will break. I dont use mine, only to dispense ice.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Good addition to the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. No downside found so far. The hub is fun and convenient to use. We haven't explored all the apps yet. We watch the news, listen to music and leave notes in the kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great to listen to music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can be in the kitchen cooking and listen to music at the same time and when I have friends over they can see pictures on the screen I don’t have to put on the refrigerator. There’s more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - with Family Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Samsung refrigerator for more than one month. Still it is so early talk about the quality. But we really enjoy to have it, so easy to use, the hub is so useful access to internet and listen to music through our refrigerator is so awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge… very well designed with lots of room. Kids love playing music off the family hub…

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    No standard features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the family hub it is nice. There is no light on the ice and water dispenser. Also there is no tray to catch water spills. As much money as I paid for this refrigerator you would think that those are standard features.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Spacious fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, lots of space. Features are a little hard to figure out at first. Samsung app doesn’t allow too many changes to the family board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design and function.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting refrigerator! We have had fun making pages for the screen adding our own style with photos and video. Beautiful to look at all shiny. It even improves the overall appearance of the kitchen. Thanks

    I would recommend this to a friend