Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- SKU:
- 6401622
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
The BEST refrigerator EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space to store all of my groceries. The best feature is the wifi connectivity and the ability to see what is in my fridge without opening the door. I love it!
I would recommend this to a friend - Cons mentioned:Ice maker
Smart Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was essential to have the freezer drawer on the bottom. I never cared for the water/ice dispenser outside, with teenegers nearly essential. The family hub is a little extra, and getting to be used by all, certainly not necessary, but when there was a sale at the moment.
I would recommend this to a friend - Pros mentioned:Smart features
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this refrigerator! The ability to show pictures from the gallery is a plus. The sound quality is great and the smart things app works as advertised.
I would recommend this to a friend - Pros mentioned:Family hub
High Quality Family Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this fridge. Being able to see what’s inside when I go grocery shopping helps a lot. Seeing photos displayed on the fridge and being able to connect what’s going on in the living room on the fridge is awesome too. This Samsung hub is truly amazing and worth the price.
I would recommend this to a friend - Pros mentioned:Family hub
Family fun
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. The family hub is an awesome feature. We all have fun with it. The only negative is that there is no place for water drips or ice chips to be caught. There's no drain and thus the water collects and spills on the floor when the door opens
I would recommend this to a friend Great Refrigerator for a connected smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to a smart home experience. When configured with ring doorbell, you can see your guests on the screen. Love the power saving feature where it doesnt have the screen on "Always ON display" mode.
I would recommend this to a friend- Pros mentioned:Smart features
https://www.bestbuy.com/site/samsung-26-5-cu-ft-la
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of our best purchases and well needed product in our home. This fridge is revolutionary. A smart fridge indeed. Here are a few perks of having this refrigerator. 1. Play music on YouTube while you cook 2. Display of fridge inventory 3. Message board
I would recommend this to a friend - Pros mentioned:Refrigerator size
Excellent features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge without the hub. Nice and big. The hub adds a lot features that make things easier like syncing with your phone no matter what phone you have. You can see whats inside the fridge from anywhere on your phone.
I would recommend this to a friend - Pros mentioned:Refrigerator size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has all the room my family needs. I love the look of the fridge and all the features of it. Being able to display pictures of my kids and grandkids just makes me happy.
I would recommend this to a friend - Cons mentioned:Ice maker
New stainless family hub refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it except the compartment area by the ice maker isn’t very big and I don’t like the fact there isn’t a light by the ice maker or option to swivel out water spout for larger containers
I would recommend this to a friend - Pros mentioned:Space
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge… very well designed with lots of room. Kids love playing music off the family hub…
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator, and beautiful, its big and works very good.
I would recommend this to a friend - Cons mentioned:Ice maker
Overall good, beware delivary
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice, ice cube dispencer had a couple of hicups but is still going good. Bestbuy delivary scratched my new floors on instilation so there is a large arch scratch leading to my fridge, but no other problems
I would recommend this to a friend - Pros mentioned:Family hub
Good addition to the house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. No downside found so far. The hub is fun and convenient to use. We haven't explored all the apps yet. We watch the news, listen to music and leave notes in the kitchen!
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung family hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. This my second one. So far so good both still working great. Just don’t use the ice maker for crushing ice I heard the motor will break. I dont use mine, only to dispense ice.
I would recommend this to a friend - Pros mentioned:Space
Great to listen to music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can be in the kitchen cooking and listen to music at the same time and when I have friends over they can see pictures on the screen I don’t have to put on the refrigerator. There’s more space.
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung Fridge Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge but the icemaker is not producing a lot of ice and making a lot spilled water on the water dispenser. The door is not closing by itself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of having a reliable fridge at home. Let us help you.
Below is a guide to help you diagnose why the ice maker is not making enough ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Here are simple steps to follow if your water dispenser is dripping. Please click on the embedded word and watch the video included.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
If the door is not closing, here is a guide to help you. Please click on the embedded word.
Refrigerator or freezer doors will not close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147844129) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Refrigerator size
Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. The computer is fun to play with and leave notes on and the fridge is good size and nicely organized.
I would recommend this to a friend Samsung - with Family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the Samsung refrigerator for more than one month. Still it is so early talk about the quality. But we really enjoy to have it, so easy to use, the hub is so useful access to internet and listen to music through our refrigerator is so awesome!
I would recommend this to a friend- Pros mentioned:Capacity
Smart fridge!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Absolutely love ❤️ my new French three doors. The one thing I love about my fridge anywhere im at, i can connect to my fridge to see what i have and what i need!
I would recommend this to a friend