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Customer Ratings & Reviews

Your price for this item is $2,999.99
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The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,019 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the family hub. However, the lower section door handle came loose in lass than three months.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Lemon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our refrigerator delivered on November 9th. Everything was great until the water dispenser leaked continuously, the ice maker only spits out crushed ice and the deli drawer doesn't go in and out properly. Best Buy sent out a technician that said he couldn't fix either problem, BB gives us the option to return it and get a refund because there are none available until January or keep it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge just 1 issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator plenty of room just have issues with the piece that is suppose to close when the door closes to seal off the fridge so don’t lose cold air but you have to close it manually.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best Fridge Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely impressed with the Samsung Smart Hub fridge. Definitely worth the wait. Only downside is that there isn’t a real water catch below the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3 year old frig had stopped working and we didnt want to buy a new one but our glad now. We love our new frig.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My kids love the family hub.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best one yet!. Large storage area. My family is so happy that we can make our needed item list on the Family Hub, play their music, draw and see the time when trying to eat and get ready for school.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far with this item everything has been excellent with the new purchase and no dripping or ice falling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very covenient to have the screen and sounds on the tv. Refrigerator and freezer works great

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our house my wife loves it. It has lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    lovely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far loved it . used it to watch youtube film and cooking at same time . plenty spaces and decent amount of shelves. loved it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big size great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge runs smooth no problems yet with it love that it has a lot of room just wish the freezer was alittle bit deeper but it works just fine!

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opt’d to get the fridge with the display to help schedule and plan and it’s done just that. Only complain is the shelves are a little funky but I’ve been too lazy to try to adjust them

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    No light on ice dispenser.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fridge. The ONLY problem I have with it is that it does not have a light over the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is everything I thought it would be. Enjoying it everyday. Especially loving the ability to see family photos without hanging them on the outside.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Only 1 flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!!! Absolutely love it. Only issue I have is the ice maker. The ice comes out very slow and inconsistent.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure yet, I've only had it 4months, but looks great and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, enough space, touch screen, beautiful

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    I simply love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge I ever had in my life. I hope it lasts forever. Silly thing, the water and ice dispenser stops working if the right door is open. But it's still an amazing refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Loving our new fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge! There is still so many features we have to learn but I’m enjoying it more and more everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    House is fully connected now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge. We use the smartthings app to control other devices in the house. We are also learning to use the shopping list and other apps.

    I would recommend this to a friend