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Customer Ratings & Reviews

Your price for this item is $2,999.99
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The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,019 reviews
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the features needed. The screen is great to entertain. It’s as smart as any refrigerator can get, from YouTube to Ring it does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I love it .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice refrigerator with a lot of space and nice style .

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Lots of room and beautiful.the color is stunning. Black stainless.,the computer is cool. I can even send notes on it from work.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Extremely disappointed in the ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Samsung Family Hub has loads of great aps, I bought this refrigerator with an icemaker because I wanted to have the ice option as well. I wish I would have read more reviews before purchasing...so many people explaining they also had ice issues with this fridge. My thought was how awesome is this to have these tech capabilities in my fridge but the icemaking refrigerators have been available so long and this one doesn't work...this really leaves me scratching my head in frustration ??

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Steph! I'd like to provide this link (https://bit.ly/3jjKGM5) to helpl. It has step by step instructions on what to do if the ice maker is not working properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. I love the apps on the screen which allows me to play music as well as show photos of my child amongst many other things.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Smart fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I have owned. Great product my Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool fridge. A lot of space if you don't mind the extra space versus a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is agreat, i am enjoying a lot, the capacity, the view all at all

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on this fridge and absolutely love it. Has great features, my fav is being able to listen to music while hanging out in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 4 out of 5 stars

    Doffman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working well. We are getting used to the new tech’ed out fridge. Loving so far. I would refer this purchase to a friend. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Odd design and poor electronic setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the screen is not conducive to all the necessary platforms like Alexa and anything else besides Bixby. The set up is an awful process. The store on the side doors could be designed with a little more space for condiment bottles other than size petite in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury at an affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is AWESOME! I wasn't sure it would be big enough but it has so much room and the wide shelves are so much better than the side by side one I had before. Love the family hub, it takes a bit to figure it out but it's so much fun. Feels like luxury at an affordable price. Definitely recommend to anyone looking to upgarde without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge fits so much food and the kids love watching you tube during snack time! I love that I can pull up my recipes while cooking and so much more

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good replacement for my previous purchase. I like this better. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Samsung !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , I love it !!! 5***** Works perfect !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 3 out of 5 stars

    Better sound from speakers than previous version.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with the size of the refrigerator. Plenty of room in both 5he refrigerator and freezer. The separate drawers are also very useful. The only complaint that I have is that the previous model offered a sliding half shelf to accommodate taller items in the refrigerator section.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Walt! If you'd like, you can check out SamsungParts.com or call 1-800-627-4368 to see if there is a sliding shelf available that will fit your refrigerator. ^Jecca Samsung

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge for the price. Like having the ability to connect and watch TV programs on it. Very spacious.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LCade, I would like to thank you for leaving your review on your Samsung Refrigerator. We are happy you are loving your machine and we welcome you to our growing family. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is very spacious inside everything fits there. My son likes to draw pictures on the screen and my husband likes to play music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge lights

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the fridge works fine, as expected. One con in my opinion: the lights are installed only on the top. So, if the top shelf is filled then the bottom shelfs are not well lit. Couple of LEDs on both sides panels would have made great deal of difference.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Attraction of my kitchen!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying. Definitely the center piece of my kitchen. Have been using it for the past 7 months no issues so far.

    I would recommend this to a friend