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Customer Ratings & Reviews

Your price for this item is $2,999.99
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Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,019 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung refrigerator!! The best!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful!!!! I love it!!! I am so happy with is. Plenty of space in it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love our new refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge as an open box brand new never been used! It works perfect! It was a bit taller and wider than expected but we made it work. I love the space, my family loves it, and the kids love using the TV for YouTube.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator the outside look and the inside look. Only downside so far is the ice cubes are white opaque and melt so fast in drink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad Samsung not bad AT ALL!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THIS REFRIGERATOR!!!!! It has PLENTY of room for what we need. It’s stylish. It brought the whole house together. The screen is very responsive and the notification when the door is left open is nice especially when my children want midnight snack. It can send notifications straight to my phone and I can take pictures to see what in there even without being there. While we’ve only had it for a couple of months it has been good this far. We’ll write another review down the road with an update!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best fridge and smart hub is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge does it all and smarthub organizes and suggests recipes , has a search option and a great way for families to get organized! The fridge inside has more than enough space to fit weekly groceries family 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the music and the ability to watch the news on the fridge while cooking in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! I use it to play music, look up recipes, and many other things. Although the kitchen is close to my door, the fact that it connects to our Rung camera is a big plus. I love that it sings to let you know the door has been left open, and also being able to see what’s inside when you are out shopping is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is better than I imagined. It’s big I can fit everything in it. Also I love having the tablet on the refrigerator so convenient for te olives and more.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and excellent refrigerator, would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of research I chose the Samsung Family Hub Fridge. I am very happy with it and it has a lot of very cool features. In previous Samsung models I know the ice maker was an issue but it looks like it has been redesigned so I am optimistic that they resolved the issue. The finger print resistant stainless steel has also been amazing with having children around:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. Love that I can have a photo slide show. If you download the Samsung app you can see inside your fridge while you’re at the stores. Haven’t had any issues and loving it to the fullest

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy for my new purchase my wife is very happy we are so glad we find the one we like Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. So far it works great. Have a lot of extra space. The sound quality is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there THEBESTEVER, I am happy you are loving your new Samsung Refrigerator. I know how great it is to find the unit that fits your home perfectly and aI am so glad you were able to find that with us. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Fridge 22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator I like the way you can connect with my hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be honest I am a tech geek. I have built a smart home and love technology. Having said that this refrigerator goes beyond technology WOW factor; it is simply a great refrigerator. The quality the room and it's design has wone over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator looks really really sleek love it

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size
    Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Look elsewhere, the ice maker is trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this refrigerator so much. I've owned it for 2 years and 2 months. RIGHT after the warrenty expired the ice maker started having issues. So much water was spilling from the ice chute that i had to keep a towel there. I called and a tech was sent out. The first visit the techs (2) changed something on the back and replaced the motor and bucket... this didnt fix the problem. I called 2 days later and another tech was sent out. This tech said the dispenser was faulty and ordered a replacement. The third tech came out and replaced the dispenser... this also did not fix the problem. Not only did it NOT fix the problem but now its leaking from the ice maker, under the vegetable draw and from the bottom in large amounts. I literally have 3 towels to keep the water from messing up my hardwood floors. One towel where the ice dispenser is, one tucked under the vegetable drawer and the 3rd on the floor slightly under the refrigerator. I've been calling and trying to get the refrigerator fixed since 9Nov, today is 13 Dec and its STILL leaking. Samsung is sending out ANOTHER TECH on the 22nd and even Geek Squad is coming out on the 19th. Since the last tech the ice maker doesnt work AT ALL, its leaking more and randomly makes a loud humming sound throughout the night (loud enough to make the dog whine). I love the concept of this refrigerator but the love of the concept isnt enough. I'm currently still trying to work with Samsung for a replacement or a refund and they arent being that receptive to either. You should not have to replace a refrigerator every 2 years! Especially not for the price. Samsung makes a lot of products well... maybe refrigerators aren't one of their strong points. I wish i could upload the videos.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, ErikaW!

      We want you to enjoy your fridge for years to come. While you wait for the repair, allow us to provide you with some helpful links to prevent leaks.

      Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully prevent it from happening again.

      Leaks from the dispenser, under the drawers, under the fridge, or other areas:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas

      How to prevent and stop water leaks from your refrigerator:
      https://youtu.be/uU6XADBosVo

      If you require further assistance with the repair, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145248127) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing in my kitchen! Plenty of room, great features, great overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Looks amazing, we love everything about it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Refh, I am glad to hear you are loving your new Samsung Refrigerator. I am so appreciative of your feedback. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Stainless steal Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fun and didn’t take too long to learn how to work.

    I would recommend this to a friend
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