Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- SKU:
- 6401622
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color its really big inside if you have a karge family as i do but the ice maker stinks we use alot of water and ice and the capability of the machine is not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let us assist you with your ice maker so you can enjoy the cool and fresh ice it produces, Lou112171.
The below guide will help you with getting fresh and clean ice. We suggest watching the instructional video included and clicking the hyperlink about "Replacing the water filter" for more details.
Ice tastes and smell bad:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-tastes-bad
We also recommend fully watching this video about cleaning the ice maker and refrigerator.
How to properly deep clean the inside of your Samsung refrigerator:
https://www.youtube.com/watch?v=Zd0-HIDDrM0
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145939043, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Family hub
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. Love all the features, especially the family HUB.
I would recommend this to a friend Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great nice service and great customer care
I would recommend this to a friendTotally love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very beautiful refrigerator and is made well!!
I would recommend this to a friendLove the Family Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Family Hub. Very helpful in the kitchen. Nice speaker for playing music. Having a tablet in the door is a lot of fun. Being able to share video for my living room Samsung tv makes sure that I don't miss out on what's happening when I'm in the kitchen.
I would recommend this to a friend- Cons mentioned:Ice maker
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Only flaw is wishing there was a tray under the water dispenser
I would recommend this to a friend - Pros mentioned:Space
Fridge great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is outstanding. Very spacious. You will have the coldest beer in town
I would recommend this to a friend Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sophisticated but easy to operate. Love it. Should have purchase one long ago.
I would recommend this to a friendTech Savvy Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator with all the latest tech. Nice features of Ring integration and camera inside the fridge. Only downside is the spacing of the shelves could have been designed better to fit milk and juices on one side. You’ll have to lose a shelf to get them to fit on one side.
I would recommend this to a friend- Pros mentioned:Family hub
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love it Samsung is my favorite and give my kids what they need
I would recommend this to a friend My new Fridge!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I want to purchase this fridge was because of the bells and whistles. I love the interior camera view of the fridge. When at the super market i tend to sometimes over look or forget what I needed and boom, I open my app and see whats missing. I love that I'm able to use my ring app and see who is coming when I'm cooking. Over all I highly recommend the product. Very user friendly.
I would recommend this to a friend- Pros mentioned:Family hub
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Definitely worth buying and the compliments are priceless.
I would recommend this to a friend Good functions for smart home.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen started giving trouble after an update. Samsung came out to replace screen and fix it, could not get it fixed. subsequent update fixed it. workign fine for 2 years now. Bixby is not very useful, alexa works fine. samsung plus TV channels came in the last update.
I would recommend this to a friend- Pros mentioned:Capacity
money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome fridge money very well spent highly recommended!!!
I would recommend this to a friend - Pros mentioned:Space
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice spacious and easy to use. Love listen to music while I cook
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung fridge not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice fridge, but after not even 3 years the ice maker freezes and the ice doesn’t dispense. A lot of people report the same problem.
No, I would not recommend this to a friend Impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the refrigerator delivered yesterday and I have been smiling since. Overall a very well made and equipped refrigerator that has become the center of attention in my household. I can’t remember the last time I was so happy about buying a major appliance.
I would recommend this to a friend- Pros mentioned:Family hub
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy it. Family Hub is awesome and update you for every day events.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator with screen,Alexa,Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Refrigerator, spacious and worth of its cost.
I would recommend this to a friend - Pros mentioned:Family hub
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a fun appliance. Love the family hub for showing the family calendar.
I would recommend this to a friend