Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,999.99
Clearance
The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,019 reviews
  • Rated 5 out of 5 stars

    Love this refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is better then my other older Samsung that was leaking water into the drawers. I turn off the family hub when I’m not home because it uses a lot of electricity especially since Con Edison rates have gone up so high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s adorable and functional. There are so many cool things about this refrigerator. It will show you what’s inside without opening, it plans meals, helps with grocer lists. and you can watch tv lol. I am hooked.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Refrigerator with surprise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but no easy way of putting tall items in it such as a regular container of milk. Also, no light on water and ice dispenser.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you are having issues storing your milk. Your Samsung unit is designed to fit the milk in the adjustable door bins. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great fridge! Horrible BestBuy Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator so far is amazing! Helpful with letting us know what to buy, give recipes, and we can use Alexa to add items to our shopping list. Everything we could have wanted in a refrigerator. Now, BestBuy customer service? If I could give negative 5 stars I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family centered fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. I love the French door style. The family has all gravitated towards the Family Hub screen and multiple applications installed. Quite commonly you'll find a new doodle someone has drawn on the fridge or someone taking a look at potential recipe options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is exactly what we needed. We love the color and the functionality. The app also allows you ti communicate with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE FOUND OUT THAT THE SHELVES ARE LIMITED ON THE ADJUSTMENT AND IT IS NOT THE SAME AS SHOWN ON THE VIDEO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife will not leave it alone!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this unit, with all the different functions and possibilities that she can utilize with it. It keeps her busy and, in the kitchen, :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family board is a lot of fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be honest, I didn't think I need a smart fridge. Well I still don't need one, but darn is this a lot of fun, especially if you have young kids. I let them doodle on the whiteboard. We gave fun decorating the famoly board, and I'm going to set up Ring doorbell on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has of the features, bell and whistles to fit in any modern home. It is spacious with adjustable shelves able to store food in a combination you can thing of . The freezer portion is large enough to store any and all of your foods that require freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best ever.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung smart refrigerator, i control virtually everting in my home with the smart hub. I enjoy every bit of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn’t love this

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for 3 long months after the purchase date! Delivered to me with some light scratches in the front doors. But overall The fridge is awesome. Built in camera and tv is very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is enjoying very much our new Samsung Family Hub refrigerator.;my grandkids especially. They love leaving messages for me to see and watching videos . My favorite is being able to see on my mobile device what's inside the fridge when I am food shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not only cool tech, but also a great fridge.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge doesn't forget it's main job - keeping food cold. It excels at that while providing cool tech that helps organize our food and our lives. Very happy with the purchase and would recommend to anyone. Very impressed that Best Buy was able to deliver just 3 days after ordering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beauty!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, works quiet and holds a lot, it has a fancy look. The hub is perfect high tech. Samsung gets the thumbs-up for creating such a beauty for the modern age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I like that I can see what is in my refrigerator when I am shopping. I wish I could see what is in the door racks though. Runs very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is colder than my step mother. Colder than a popsicle in greenland. Colder than a coors at buffalo wild wings on wing wednesday. Cooler than larry the cucumber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge, it's perfect for my family. amazing internal size, and is beautiful. I love its color on the outside, it cools very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than a fridge, this is a entertainment center. You can watch TV, listen to music, watch your security cameras, lots of things! Best fridge ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new refrigerator is magnificent, it cools very quickly and the ice makes it fast, all of that is also very quiet, we don't notice that it is there

    I would recommend this to a friend