Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,999.99
Clearance
The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,019 reviews
  • Rated 5 out of 5 stars

    My Sumsung Refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product, my family love it. I totally recommend this on to make your family happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. I like having my calendar built in my fridge to keep up with appointments and my son watches tv on it while I cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I always hear people say that the screen can go bad first but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My family LOVES this refrigerator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this Samsung refrigerator! Everything about is amazing. It has a huge freezer and fridge area. I love listening to Pandora while cooking and the grocery list keeps me updated with grocery needs. I cannot say enough. Hands down Love It!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. Plenty of extra room in the fridge section. We were unsure how we would like the freezer drawer as that was different from our old side by side but it has worked out well. The no streaks finish is also great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Stay away from Samsung

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on Samsung. Our Family Hub refrigerator is barely over a year old and the ice make is going on its 3rd repair in 3 months, We asked if there is anything else that can be done after the 4th repair this week, Geek Squad said no, just keep calling to get it repaired. So after our warranty, then what? We have been spending $20 bucks a week on ice. This is ridiculous after spending $3,000 on a Samsung appliance. My 15 year old LG NEVER had a problem. Do not buy Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy at Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Free delivery and great install team from Best Buy, hassle free. Kids love the smart tech that comes with this product. They had a blast uploading photo's and listening to their favorite songs.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HVDGMD, I would like to congratulate you on your new Samsung Refrigerator. I am so glad you are loving the unit. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great fridge. Shelves need work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and the technology are fantastic. I would have given it 5 stars if the shelves were more adjustable. There is only 1 place you can fit bottled drinks and there is no way to adjust it

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Came in damaged but a nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator came in and I had to go pick it up. It was wrapped and packaged Very Well. so when I got it back to the house and inside my house I unpackaged the item. There were dents all over the doors. It had to of happened pre-packaging. I called right away and was told that someone would come out and replace the doors. I now can't get anyone to return my calls. Very disappointing that I paid this much for a product and this is the service I get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and easy to set-up the screen and the easy to play any videos is the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane that this is a fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m blown away by the home hub. I can check what’s inside the fridge remotely, I can bring up healthy recipes, I get a video alert when someone rings the doorbell... this just feels ridiculous. It feels like the future just threw up all over my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! The screen is surprisingly intuitive and the sound is good. Everybody that comes over to the house compliments it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love this Fridge,rapid ice system it great,can also be connected easily to home network/smarthings app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent acquisition. The internal space is vast, and the connectivity makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good good good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Family Hub isn't always reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mechanically the refrigerator works great. It's the electronics, the family hub, that is unreliable and in my opinion not worth the money. It randomly stops syncing...usually when you are out shopping and need access. There was also a profile error which locked up the entire processor. It had to be reset to factory so everything I loaded/customized had to be uploaded again. Samsung online support is a joke. Just go ahead and call.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand your experience has not been to likable. I would love the opportunity to make this different. Please contact at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best fridge ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was hands down my best purchase! This fridge is so good and all the technology embedded is great! Loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge!! Works great no complaints!! Love hearing music while cooking, love the cook book install and being able to see inside the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good refrigerator definitely recommend! The smart hub makes it easy to keep track of groceries. I was even surprised the speakers sound so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge manor upgrade from last one I owned.my only complaint is the limited apps and the lack of support on nest products.other than that this its a great buy and would recommend

    I would recommend this to a friend