Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- SKU:
- 6401622
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
Perfect refrigerator!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this refrigerator for a month now, and Couldn't be happier!! I love to cook and listen to my spotty on it. Or I like to watch lifetime movies, on the youtube channel while I sit on my island and eat! it Is very cold!
I would recommend this to a friendWorks Great, a Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is working smooth so far with no ice issues. The display on the refrigerator door did take some getting use to. But in this short time. its a luxury I'm glad to have.
I would recommend this to a friendAbsolutely love it!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family absolutely loves the tablet as it is very useful to all of us. This fridge has so many surprises I am still learning about
I would recommend this to a friendNice fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the fridge as well as the space it offers. The only issue we’ve had is the display needing to be replaced twice since we’ve had it (one year).
I would recommend this to a friendJust what i wanted the perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it my kids love drawing on the white board and listening to music while doing the dishes
I would recommend this to a friendthe best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BY FAR the best product we have ever gotten my family and I are very HAPPY with the samsung refrigerator wow
I would recommend this to a friendGreat item
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using over a year, Really great item. I just make right decision.
I would recommend this to a friendHappy costumer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great fridge. My wife loves it. I la thing I don’t like is the taste of water. I feel like the water filter does not do its job. Other than that it’s a nice fridge
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this french door refrigerator. It is perfect with the water &ice dispenser on the outside.
I would recommend this to a friendInstallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was excellent and professional. They was on time and i will recommend them to friends and family.
I would recommend this to a friendIt's OK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The look inside your frig when you are at the grocery works if you are matriculate with the item you have in it. You really can only see the front row items. The left door is awful too hard to put anything in the shelves for the design of it.
I would recommend this to a friendBrand response from Samsung
Posted .We strive to offer a worry-free experience with your fridge, VickyD. Let us help you out.
To maximize your fridge's performance, please refer to the details below on how to organize its shelves and how to take advantage of its view inside feature. Click the links and hyperlinks for tips.
Keep track of what's in your smart fridge with Family Hub:
https://www.samsung.com/us/support/answer/ANS00049761/
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147036828, to help our team pull up your information when you message us.
Have a great day.
-John
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. Ive had it for 6months so far and its amazing.
I would recommend this to a friend- Pros mentioned:Capacity
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large very spacious fridge. love the stainless steel look
I would recommend this to a friend Loving my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy shelves. I love that the fridge has a door alarm that rings when the door is left open too long. The tablet on the front is convenient and family likes to leave each other notes.
I would recommend this to a friendValued customers?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the product. However it was delivered with a dent in the door. I will have to wait two weeks before it gets fixed. Will best buy compensate me for the inconvenience?
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Fridge. Other than it being a great Fridge, it is packed with so many functionalities ... we love the daily suggestions of food to make based on what we have in the Fridge. It's awesome!
I would recommend this to a friendsmart Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of space, easy to clean, fun to have. Amazing refrigerator. The table makes it great, music, msgs and much more
I would recommend this to a friendLove my new Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one they delivered there was a dent in front. So I had to wait 6 weeks for replacement. So far so good. No problem at all. Hopefully it will last long.
I would recommend this to a friendI Like Everything About This Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommend this fridge to anyone if they can afford. Great Features give you kore than a refrigerator experience. It's truly indeed a Family Hub!
I would recommend this to a friend- Cons mentioned:Ice maker
Refrigerator is defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker doesn't work. It'll drop ice out for about a couple seconds then the ice maker will pop out of place and I have to open the fridge and manually pop it back into place to work again. The family hub is very lackluster as well. Not worth the few extra $100 compared to a normal fridge. I would just recommend buying a normal fridge and a google hub or echo show. Bixby doesn't work as well. No response back from Bixby and the processor must not be great in the display because it takes awhile to repond back to touch on the display. A failure of a product for Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Evan! I have this link (https://bit.ly/2GwPj7h) that I believe may be useful to you. It has what steps to take if the ice maker is not working. ^Jecca