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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,019 reviews
  • Rated 4 out of 5 stars

    Damaged equip1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased the refrigerator we was told it had no damages and the only problem was the paperwork is missing! My door is damaged with dents.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung fridge, range and microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung fridge. The family hub is my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love the ice maker. Having Alexa has opened my eyes to how much more I enjoy her over Siri. Having a shopping list hopefully will prevent from buy food items twice with my busy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can watch tv or listen to music. It also lets me know how long food has been in there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for a tech Fam!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy! My family loves all the apps on here! It helps with shopping list and grocery shopping! I put music on while I'm cooking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth EVERY PENNY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! I have been wanting to get one for the longest time! Finally purchased a home and the first purchase was my fridge!! I love having the clean look as well as still having my pictures available! The meal planner and suggestions are so neat too! Making life super easy! Keeping my food cold and fresh is a bonus! Hahaha!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has worked as expected, thankfully nothing has gone wrong so far being an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i have made in buying this appliance i recommend everyone has one in their household energy savings and all the perks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd version of this fridge. The whole family loves having the tablet. Everything works great and we get compliments on it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy. No regrets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this unit. My children enjoy watching their programs while eating breakfast. They can draw pictures and stay occupied while I’m preparing dinner. I can check for items in refrigerator while at grocery store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. We have recently started the Mediterranean diet and the recipe app makes this so easy. You can even send the list directly to Amazon or any grocery store to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!!! Best Buy had 46 in stock when I ordered it. Everyone else was out and no restock date. THANK YOU!!! Delivered as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a fancy fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall to this fridge is that there is not as much door storage due to the ice machine but, that's not a good enough reason for me to mark it down a star. People complained about noise but, I haven't had that issue. The music sounds pretty good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DarleneD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice everyone that sees it loves it. I just wish it had more room for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been the best investment I have made, I have no complaints, everything works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it 1 day. Aside from the dent from shipping it works great and keeps my food cold. The kids enjoy playing with the whiteboard. I’m hoping the dent situation is resolved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Three Door French Family Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking Samsung French Door with Family Hub. Very good ice maker. Curbside pick-up made this a breeze from the moment i arrived.This will fit in homes with 36 inch front door opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Price & Convenience won hands down !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside Pick- up made it fast and easy to get my Samsung Family Smart Hub Refrigerator home. Im super excited about all the amazing features it has to offer at the Best price around.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Aday, it is great to see you were able to find the perfect deal for your new Samsung Refrigerator. We are happy to be your trusted brand and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Mrs s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful love love love , kids love it we love it every single one who saw our fridge fall in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the uniformity of temperatures from shelf to shelf in the refrigerator and freezer compartments. And obviously we love spending our screen you tube time while cooking.

    I would recommend this to a friend
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