Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- SKU:
- 6401622
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
Freg
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good services and good everything makes everything easy
I would recommend this to a friendfridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome buy can't believe the deal we got . Only thing missing was the handles . Very pleased with this purchase
I would recommend this to a friendNot a bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Wish i could add more apps but still a decent fridge. Enough room to add a gallob of milk would have been nice.
I would recommend this to a friendNice fridg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful unit. So far no problems except getting the family hub working.
I would recommend this to a friendGood fridge but go for the screenless one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to. Fridges were out of stock so picked this one, the screen-less one is prob better bang for your buck but this one is great.
I would recommend this to a friendNew Samsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, L Love the technology. The camera that sees inside the fridge and the speaker were a pleasant surprise.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice lots of apps and love the crushed ice and super cold water we get from I
I would recommend this to a friendCustomer hi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vince in the appliance department is awesome. I’ve worked with him twice now and really appreciate his knowledge and the way he deals with the public.
I would recommend this to a friendGreat quality refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another purchase, another great refrigerator I always buy Samsung cause they make good refrigerators, always buy them for my rental homes
I would recommend this to a friendNew fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected, works great definitely recommend
No, I would not recommend this to a friend- Cons mentioned:Cooling, Ice maker
Defective Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator from Best Buy. This is completely a defective piece and it’s not cooling and ice dispenser is not making any ice at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the significance of having a properly working refrigerator at home, VamsiK. Let us help.
If the freezer is not cooling, we have a troubleshooting guide. The guide includes several helpful tips, such as checking if your fridge is in Sabbath mode, leveling your refrigerator, setting the recommended temperature, and watching a video tutorial that guides you from start to finish.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all.
We have provided a link to help troubleshoot an ice maker not producing ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, refrigerator error codes (if any), instructions for testing or resetting the ice maker, and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
You may also refer to page 66 of the user manual for other solutions when the refrigerator temperature is warm and page 68 when the ice maker does not make ice.
https://downloadcenter.samsung.com/content/UM/202102/20210208113251781/FDR_RF6000T_DA68-04014A-00_EN-MES-FR_F-Hub_USA.pdf
We have also provided another video link to watch until the end for maintaining the ice maker for reference.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146286953) to help our team pull up your information when you message us.
Thank you.
-Angelica
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The black stainless scratches pretty easily but altogether it’s a good appliance.
I would recommend this to a friendRefrigeradores
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a very good brand and I loved the product
I would recommend this to a friendGood Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It’s exactly what I’ve been wanting.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good products I love it definitely recommend my friends
I would recommend this to a friendLove this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been eyeing this for some time and finally got it. I’ve never been so excited about a refrigerator in my life.
I would recommend this to a friendLoving it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my fridge there are some features I don’t see how to do yet but I’m loving it so far
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and respectful technicians. I like the product too.
I would recommend this to a friendLove love love this…would but again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything especially tv in refrig. Would buy again
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great.would definitely buy again ....... ....
I would recommend this to a friend