Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- SKU:
- 6401622
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
I like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features upon features, looks great and im looking forward to hooking up devices
I would recommend this to a friendBest service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and I bought most of my appliances in bestbuy!
I would recommend this to a friendLove it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the tech on this refrigerator! Samsung made a great product here
I would recommend this to a friendFridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. It has been great so far..
I would recommend this to a friendGomez A.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is good we are really happy with the service, awesome!!
I would recommend this to a friendGreat refrigerator!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance!!’ I love the connection to all my devices
I would recommend this to a friendLasted on 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in October 2022 and today 2024 it broke down on us very disappointing as I really was excited when I bought this refrigerator now its not freezing the food
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important the refrigerator is in preventing food spoilage, DianaM. Let's get the information you need to ensure the best results when using the fridge.
I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, watch the video, and check the hyperlinks to learn more.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146979321) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter and I love it. The only thing that’s sometime bothered me was the ice is small and when u press for ice u have to pressed harder.
I would recommend this to a friend- Cons mentioned:Cooling
Bad customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This started out as a nice refrigerator but quickly became a nightmare. Refrigerator went out in less than 30 days and Best Buy haven’t done nothing for me don’t waste your time with the warranty is trash they charge you a warranty that they won’t honor until the manufacture warranty is out smh . So my thanksgiving was out of a ice chest I would have never thought this is how Best Buy treat there customers but know is half the battle and I would send another 3000 with them again (bad compressor some new refrigerator huh)
No, I would not recommend this to a friend Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, the ice maker makes alot of ice and the smart hub is easy to use. The fridge also have alot of space. I give thumbs-up.
I would recommend this to a friendFamily Fave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time purchasing. No issues with this model. Family loves all the fun smart features
I would recommend this to a friendBeautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do love my refrigerator Samsung. Thank you Best Buy.
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Its a beautiful finish, love the smart screen. Also like that it alerts me when the kids leave the door open.
I would recommend this to a friendLove it so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving it so far, love the fact that you can upload pictures and securely lock it.
I would recommend this to a friendBeautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful finish! I am hoping that Samsung finally got all the bugs worked out. No issues so far.
I would recommend this to a friendMUST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been great , love the advanced features
I would recommend this to a friendThis is perfect for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my refrigerator. I enjoy the apps and gallery. I love switching up my pics and videos.
I would recommend this to a friendSmart Hub is a Dream!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely obsessed with this refrigerator! Highly recommended! Can’t wait until the rest of my Samsung appliances are delivered.
I would recommend this to a friendMiss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving the fact that I can hear music as I cook. It is very easy to use as long as your computer savy
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my favorite purchase of 2022! It’s the star of my kitchen:)
I would recommend this to a friend