Customer Ratings & Reviews
- Model:
- RF27T5501SR/AA
- SKU:
- 6401622
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.
This summary was generated by AI based on customer reviews.
I would recommend this to my children and friends
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Merry Christmas and a happy new year to me love my fridge love the music every thing about it
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. Keeps food at perfect temps. The display screen keeps me apprised of weekly activities
I would recommend this to a friendRefrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator. Would buy in the future
I would recommend this to a friendVenkat's new refrigerator experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is working good. However, display seems to very sensitive, turns on anyone walking near the fridge. it would be better if it turns on when we click the screen. Also keeps insisting to create account for each app on the digital display, not a single sign in type of accounts for apps..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Venkat
We appreciate your patience in dealing with the situation you're having right now with your 26.5 cu. ft. Large Capacity 3-Door French Door Refrigerator with Family Hub and External Water & Ice Dispenser. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
If you need to make a Samsung Account, you can. While this step is optional, features which sync with other devices, like your mobile device or SmartThings devices, require signing in to the same Samsung Account on each device, including your Family Hub. You will be prompted to sign in and tap on the User Agreement form.
I highly recommend visiting this link for the reference guide:
Update the software on your Samsung Family Hub smart fridge https://www.samsung.com/us/support/answer/ANS00086663/
Discover the new features on Family Hub 6.0 https://www.samsung.com/us/support/answer/ANS00088922/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF27T5501SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144633293
Have a great day.
^Charles
This refrigerator is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the best thing that has happened to me and my wife it literally entertains our sun while we're cooking
I would recommend this to a friendSamsung Refrigerator's No.1 Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get this Fridge you won't be Disappointed this is my Second one I have purchased.
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with fridge. French doors provide large opening. Tablet on door is cool
I would recommend this to a friendWhat a great feat of technology
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing refrigerator it cooled so quickly! And the speaker sounds amazing. It deff wasn’t expected to sound so good.
I would recommend this to a friendNice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Cools very fast! have had zero issues with delivery or the appliance.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Refrigerator. Does more than expected. Would definitely recommend.
I would recommend this to a friendPerfect Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Has plenty of room, looks great. Easy to clean.
I would recommend this to a friendHaven't used it much. For a Kirchner renovation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my new kitchen renovation. So I haven't used all the featured yet. Like ipad & camera option. But I can't wait.
I would recommend this to a friendReeno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge we ever had. Screen resolution is a bit low but it does it job. We love it.
I would recommend this to a friendAppliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Delivery was great. We didn’t do installation with the store.
I would recommend this to a friendNot getting the for use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but no one seems to know how to teach us how to operate it properly to get the full use of it
No, I would not recommend this to a friendSeems good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem with the left door latch, but the Geek Squad made the necessary repair and we are good to go.
I would recommend this to a friendMy Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the fridge The tablet is so kool and the features are excellent
I would recommend this to a friendBad ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, I dislike the ice and the taste of the ice.
I would recommend this to a friendLove my Hub refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator, I listen to the music while I'm cooking, and much more.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love oud new refrigerator. The kids love all the memo and photo options.
I would recommend this to a friend