Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,999.99
Clearance
The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,020 reviews
  • Rated 4 out of 5 stars

    Nice one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfectly match with my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot about fridge, and now I can tell that I bought an excellent fridge. The HUB is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsong refrigator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was really easy to assemble the doors and got to cooling temperature fairly quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt on calling and following up as for delivery. The refrigerator is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. It is functioning excellently as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in 2020

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator in July and OMG! The technology is insane and it keeps our food cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Friendly use. Good speaker. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator . Thank you Samsung and thanks to best buy. Best customer service

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Its ok, wouldn't pay this much for it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door get suck, not enough room for a 6 member family

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I found some helpful information on tips for an organized unit. See link below:
      https://www.samsung.com/us/support/answer/ANS00084845/
      I hope this finds more use for your large capacity refrigerator. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service while delivery ablate guide all the details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JeffK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit….enjoy its special features. Good and easy to access storage size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some things on this item that could be better. * There is no light at the water & ice dispenser * Not as smart as I thought. *Will not interface with iphone completely.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Chuck! We'd like to thank you for sharing your valued feedback about this refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the updates on my phone, door reminder ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Delivery and setup was easy and the refrigerator is user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Just wish the water compartment had a light and came with a water catcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge . Great price and looks great in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Easy to connect to the WIFI and the display is awesome. Highly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is a very good upgrade compared to the original version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my updated kitchen. The stainless steel really pops!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker stopped working after 10 weeks.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently this is a known issue with Samsung. Please do your own research on Samsung ice maker and cooling temperatures before making this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Refrigerator ice maker and it could be covered under warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143025080. We thank you for being a part of our growing Samsung family. ^Brad Samsung