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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,019 reviews
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge! Very spacious and plenty of shelving. It is versatile as well as very functional. The smart Hub is a game changer,!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Overall good- happy with the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Build quality however the finger print will still smudge the stainless steel. Water dispensed was potable without any odor after flushing 5-8 gallons of water. Full ice cubes is dispensed with crushed ice which many people may think malfunctioning ice maker. Have owned for almost a month now. Smart screen is sensitive to touch. Volume is loud. It did not come with alot of apps and will like to see most common apps like netflix, youtube and screen mirroring apps. Connecting to smart hub takes time and patience because of slow connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is absolutely nothing I don't love about this fridge. It does everything but cook my meals!! It's beautiful, spacious, the lighting is awesome, the family hub has so much on it that I don't think I'll ever know everything it does. Awesome refrigerator!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Samsung fridge review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we love this fridge! There’s a couple things I’d recommend changing/upgrading. There’s a small area(best way to say it, is French door doesn’t completely close) is that the French door sensor doesn’t sense. So, I find myself checking to make sure the doors a closed a lot! Also the inside fridge camera is stationary, so you’re unable to manipulate to see all areas of the fridge! Since the ice maker is located inside the fridge, it takes up quite a bit of inside fridge space.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Samsung Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It is a frigerator with phone features which is great. I like having the app for grocery shopoing days. I like having online and YouTube access when cooking. I do see fingerprints from touching the screen but you can wipe it away. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I’m happy with my purchase, great space, Hub it’s a great option, I can here my music, and do a lot of in it. Also it has a camera that can see inside what’s inside without open it. A lot of recipes. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good value and great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious refrigerator with great features. The water dispenser is a bit erratic though and cause small water dripping issue from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s amazing. It cools our drinks up really good and it’s spacious. Also love the screen we play music while we cook.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    Love this refrigerator, definitive family hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, definitive family hub. Good space and sections for storage vegetables, meat, fruits. Inbuilt samsung family hub is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Space

    Rated 5 out of 5 stars

    Great addition to the kitchen. Kids love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Lots of space. Very easy to set up with other smart devices in the house. Lots of attention from guest. Kids loves the features. Makes life easier when looking for recipes or when there’s guest at the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great options with the screen and plenty of room for everything. The only con is the storage bins on the door…parts are really slim and not sure what would fit in there

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    I absolutely love this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge a few months ago and wanted to write the review to see how I would feel about it. My family absolutely loves the fridge and each time we have a guest they are intrigued by it. As for now everything has been great! I wish the apps to monitor the ring and fridge were all connected so that you can have just one app instead of several. Oh! And my children and I set up the hub without help from geek squad so you may not need to pay the fee when purchasing for someone to set it up. Especially, if you are tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Five Stars refrigerator/ Bad delivery service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give five stars on the Refrigerator.. it has lots of room and I love the pull out drawer for drinks . Family Hub is very nice when I want to see the weather and other things and love that it will even show the weather with snow coming down on the screen! So far it's a wonderful product. The reason it only gets 4 stars and when they brought the refrigerator they will not disconnect the water line or turn the water off so I had to do that the night before but the worst part is they left the box the refrigerator came in sitting in my driveway and also put trash inside it. I had to cut this big box down and tape up sections in order for my trash pickup to take it, Make sure they take your box!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge. Has good features. Screen works fine and is very smooth. Has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is fantastic. Love the features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Smart & simple design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! Simple design, look great and smart hub screen is fun for my 2 years old. He love playing his music on the fridge! Only complain on a small dent at the bottom freezer door. Called Best Buy customer service, they fixed problem right away by sending someone to change the part the week after. However Best Buy ordered the wrong model, the service guy was very nice, he said he will take care of our case and follow up to make sure we will get the correct door. Now we scheduled for another service for June 23rd. Hopefully this time will be correct door. Overall we are happy with the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that hub is easy to install and it big to fit all my food, clean it is a breeze too!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I loved my new refrigerator ! Beautiful design and a lot of space! Modern and elegant!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best refrigerator that I have owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator that I have owned! So many cool features! I am able to see what is in my fridge using an app, there is a white board option, post pictures, post drawings, listen to music, their are recipes that are suggested. You can also choose to have recipes suggested based on the food you have in your fridge. You can also keep a list of pantry items, the fridge has a voice option, many apps to choose from including ring. I have watched several food videos while preparing food which make preparing food easier. We were also listening to Christmas music whole baking this holiday. The only thing that I do not like is that there is no light when using the water and ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Space

    Rated 5 out of 5 stars

    I’m in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge!!! I enjoy listening to music and all the amazing features it provides. It is super spacious and fits more than enough frozen and regular foods. Best addition to my kitchen!

    I would recommend this to a friend
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