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Customer Ratings & Reviews

Your price for this item is $2,999.99
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The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ample space and smart features, particularly the Family Hub, highlighting its convenience and user-friendliness. However, concerns have been raised regarding the ice maker and cooling system performance, with some reporting issues. Other criticisms include the shelving design and door durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,019 reviews
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Tech lover refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget magnet fridge. Like have a tablet on your fridge door. Very useful. Fridge has a lot of space in both compartments. Ice maker little small but no complains

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HAPPY HAPPY HAPPY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason i got this fridge is because i had a bit extra to spend. Plus get to watch YouTube cooking recipe while i cook. makes learning much easier..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Shelves

    Rated 3 out of 5 stars

    Fancy yes, functional eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the touchscreen on the fridge, if lets us play music easily from the kitchen and the speaker sounds great. The ice maker takes up room in the fridge though, and leave you with tiny dumb cubbies that’s hard to fit stuff into. The main shelves aren’t tall enough for a gallon of milk or 2 liter to stand up in, so you have to put them in the door where there is only only spot tall enough for it. I’d recommend paying more for the fancier ones. The touch screen is what saves this fridge

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nintenbro, we understand your concerns and we thank you for your feedback. While we might not have any immediate plans to change our refrigerator’s design, we will be sure to consider your ideas for future models. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143589954) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My dream

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my refrigerator because have a good space and the screen is very nice I loved.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It's just Pefect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not only completes a kitchen but also is very handy. Even though minimum, it can do quite a few things a fridge usually can't do and that includes if you have a ring alarm it can display the front door once the bell goes off. You can set alarms, cooking receipes are available and even watch some TV while cooking. One of the most affordable refrigerator of its class and making it smart hasn't compromised any of the qualities of a regular fridge. It is big and has plenty of storage and the food is kept fresh as it is supposed to be. Fully impressive and will recommend for anyone's kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Mbenjower, we're happy to hear that this Family Hub was a great addition to your family! Thank you for being a Samsung customer! ^Ty Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lots of space and love the built in tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge, there is a ton of room inside. The tablet on the outside is a great feature, you can pull up recipes which is awesome while cooking. It also has a shopping list feature that you can connect to your phone, a calendar app, you can play music, it tries to figure out what is in your fridge which is kinda funny because it is usually way off, but lots of great features, definitely a bonus to have. My only complaint is that our kids put a magnet on it and it left a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Samsung Famhub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ice maker is a bit disappointing but over all love all the space

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It is very spacious, and the family hub is fun and easy to use! The kids love dancing to music on pandora while we cook, and we couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. My whole family loves it. Kids can draw digitally, older kids can play and listen to music while having some snacks. I can check the inside without opening the fridge and wasting energy. I can check recipes online. I love the drawer part for the drinks. What I love the most is that it is connected to my ring doorbell. I can check if visitors are here while I am still at the kitchen. Also, the app also notifies me of food that are going to expire. Isnt it wonderful?

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Space

    Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Smart aspect of this refrigerator and all the options to help organize things. The freezer really holds a lot and we love the easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 4 out of 5 stars

    Broken bin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the bins inside my refrigerator was cracked when it arrived. We've been waiting for 2 months for a replacement part, and we still haven't heard back from Best buy. It's extremely frustrating to purchase such a beautiful product and not be able to use it fully. The refrigerator itself is awesome!!! My family and love it. But, the overall experience has been frustrating. This would've been 5 stars, if it wasn't for the inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Refrigerator size

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer very spacious and great size refrigerator. The Hub is so awesome and convenient to use to help keep track of your food item.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Space

    Rated 5 out of 5 stars

    Family Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever. Very spacious and has tons of features. The view inside featureis the best. I can see inside from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Solid fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. We love it so far. We got the one without the water maker. More room for food and beverages.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fun refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Family pictures as the screen is so nice. Food stores easily. Only downside is no light on the water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge customer for the foreseeable future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! I am put my recipes on the screen, I have room for all of my stuff, and it is just a flawless design!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Such a practical and functional fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so far. Have had it for a few weeks but it's a great size--lots of space and functionality and we've used the Family Hub daily. There is still a lot to explore within the Family Hub but I love utilizing the features it has such as the speaker to listen to NPR or music, kitchen timer, to-do lists, calendar, family member profiles, etc. If you are someone who loves technology you will love having the Family Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It's very smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting this fridge for quite a while now and finally pulled the trigger when our old fridge in the house started leaking. This model offers a lot of value with the family hub computer and display screen allowing you to see inside without opening. You can also watch recipes via YouTube or listen to music while you cook, set up a meal planner and a bunchvof other stuff you didn't know you wanted your fridge to do for you. Lots of space inside and installation was a snap by Best Buys team.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fancy fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator mostly the monitor (family hub) because while in the ktichen i can watch tv or listen to music like spotify or pandora. It has a ring app so if there's somebody outside i can just look at the monitor and see who's outside. Has good amount of space. The only reminder is you have to change the filter for every 6months (i think) and the filter cost about $40.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the roominess of the fridge , the Family Hub and just about everything about !

    I would recommend this to a friend