Customer Ratings & Reviews

Great Refrigerator with many options through wi-fi to have programs at your fingertips! We had 2 gentlemen that did the install and did a very professional job including hauling old refrigerator out to our shed. Thanks so much !!

Easy to set up fridge! Great quality screen. Absolutely in love with all the features of it

Cool fridge features, we loved having the extra screen in our kitchen. Reliability is yet to be determined. Touch screen/software can be laggy at times, no light on the water dispenser is a bummer. Overall, happy with the purchase and having owned it for a year (we moved).

We are thrilled with this Samsung Family Hub refrigerator. The touchscreen is a game-changer for managing our family's calendars and shopping lists, and the kids love leaving notes and watching videos on it. Beyond the smart features, it's incredibly spacious and well-designed, with plenty of room for all our groceries. The fingerprint-resistant finish is a huge plus and keeps it looking clean. It's the perfect centerpiece for our modern kitchen!

I love this fridge ! I haven’t explored all the options yet but I love everything about it we played music on it during the holidays and watched shows on it while cooking ! Sooo much space and works like a charm !

Overall very spacious fridge. My only complaint is the water dispenser which is poorly designed and hard to activate without spilling water or ice all over the place. It is also very boxy and quite deep so make sure you sufficient depth for this fridge. Also wish it was finprint proff as some newer fridges are.

I absolutely love my new fridge. It has a nice amount of space in the fridge and freezer. I love how it has a nice water/ice dispenser. Then the screen on it is nice. It's fun listening to music while cooking or following a recipe

Has a lot more space than my last refrigerator. At first felt as if it was going to be a little excessive with all the apps. Quickly realized it was a good buy. A little disappointed, that I have two screws missing where the water and ice dispenser is located. But overall still believe it should receive 5 stars.

I'm thrilled with this fridge! The stainless steel design is sleek, and the spacious interior holds all my groceries. The 21.5" touch-screen Family Hub is a game-changer, letting me manage lists, calendars, and even play music. The in-door ice maker and water dispenser work perfectly. Highly recommend!

So far - we freaking LOVE this fridge. The Family Hub is great, we're still learning things it can do. Linking a calendar and gallery allows you to see family appointments and photos. You can look in the fridge without opening it. You can even control the temperatures precisely by setting an exact fridge and freezer temp in the Settings. I also love listening to music using YouTube, Spotify, etc. while I'm cooking. As a fridge/freezer, my only issue is that the ice bin is a tad small, but then we've been using a lot of ice since it's been 15 years since we've had a fridge with an icemaker. Maybe we'll slow down after the novelty wears off. There's plenty of room in the doors and shelves, thus far we're extremely happy with it.

We love this fridge! Especially how interactive it is with the screen. Its easy to get quick recipes and connect ring door bell to the screen to know who is at the front door! Best buy had one day delivery which we wanted as our fridge broke down. The team was super helpful in installing the fridge and haul away the old one. We had a problem with the water knob and needed a replacement before installing the new fridge and the best buy team rescheduled the install when ever we were ready. The teams then sent were very friendly and knew their job. Over all super happy with this purchase!

Very well designed and works perfect, has enough space and easy to clean.

Family hub is not only a regular refrigerator but it’s an innovative way to keep your food fresh and healthy for longer duration. Cooling Is very efficient and it makes plenty of ice. I hear sounds during dispensing the ice but it does not bother me much. Water stream is good and locking is great an additional to it. I enjoy variety of smart features such as family pic display by creating albums, listening to mudic using alexa, recipes, shopping list to track my food expiration is great. Overall amazing product in good budget.

We love our new fridge. It is so spacious! The only thing we are a little concerned about is it should be fingerprint resistant however I am having to wipe down fingerprints ever couple days. But not as noticeable as my last fridge.

very good fridge so far, responsive beautiful screen. icemaker works great, and good water output. freezer is perfect size for horizontal pizza boxes. will update if anything happens.

We’re still learning the different capabilities of this refrigerator. OMGoodness I love having my recipes on the door big and bright enough for me to see. Bixby and Alexa are right there if you need anything. When items are getting low or we use the last of anything, just tell Alexa to added to the shopping list. I let my 15 year old daughter pick it out and I am glad she did. I just wish it had a light by the ice and water dispenser.

Good refrigerator. Only downfall is ice maker is slow. Super spacious though and very sleek looking.

The refrigerator works great, with plenty of space and a sleek design. It arrived with a small dent, but the customer service team was prompt and professional in addressing the issue. I appreciate their quick response and the overall quality of the product. Looking forward to using it for years!

This refrigerator is well on its way to accomplishing just that by giving you the ability to view footage from your home security cameras, create a shopping list, dancing your buns off while you cook (laughing) and documenting everything in your fridge daily via the large computer screen on the panel of the right door. I mean what else can I say..? It’s absolutely stunning to look at … one of challenges is keeping the fingerprints off the fridge! THANK YOU BEST BUY!! LOVE HAPPY CUSTOMER!!!

The cooling and freezing are very good. The icemaker is a bit unreliable and I don't think it makes as much as it good. The apps on the Family Hub can be difficult to work with. The calendar app is really great. The memo app is also good. I was not impressed with the Shopping List app.