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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,483 reviews
  • Rated 5 out of 5 stars

    Edgerson Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family hub refrigerator is everything and more than I anticipated. The pics are clear, music has nice volume. The instaview is easy to see in the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service by bestbuy, product fits my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about it. All the technology for the price you cant beat. The built in speaker has amazing quality which is an even bigger plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this product at a friend’s and I loved it so much. She’s been using it for 2years now without any complain. I got mine two weeks ago and I am happy i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my refrigerator, it’s fits very well with my other appliances…Customer service was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung family hub fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new technology on appliances becauyou your able to track and see everything that you may need to buy through out the week..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator only wish Hub was in synch with Apple device instead of Samsung device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Refrigerator with screen, TV, Wi Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a very good purchase, the sellers were very friendly and delivered the product!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your positive experience with your recent purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    My smart refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muy new smart refrigerator is amazing, i love that i have control of my shopping and the technology is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase, and enjoy smart hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very recommend is a nice refrigerator you can hear music while cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and very functional I would buy it a thousand times more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love to buy our electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 4 months now and we are loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome refrigerator. Makes us happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge and a great price was brand new for the open box price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but I ended having to buy elsewear the one I received was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, i recommended is nice, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!Just in time for the holidays!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is an amazing fridge! I gave design 4Stars because there is no cheese drawer. Apps work as intended and it has a USB port. Do I have to mention it has a 21.5 inch screen :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s and outstanding refrigerator, I love this item

    I would recommend this to a friend