Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, spaciousness, smart features, and appealing design. The size is ideal for many kitchens, and the screen quality and connectivity are also appreciated. However, some customers have reported issues with the ice maker. Additionally, a few users have noted concerns about the dispenser light and temperature control, with some experiencing food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
Cool dad fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it a fridge or a rocket ship that cools down your food? Whatever it is it's pretty darn rare like mister clean with hair. If you can't watch movies while you cook and eat then you probably have a dinosaur named Tom.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved everything about it. All the technology for the price you cant beat. The built in speaker has amazing quality which is an even bigger plus.
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this product at a friend’s and I loved it so much. She’s been using it for 2years now without any complain. I got mine two weeks ago and I am happy i did.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my refrigerator, it’s fits very well with my other appliances…Customer service was awesome!!!
I would recommend this to a friendSamsung family hub fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new technology on appliances becauyou your able to track and see everything that you may need to buy through out the week..
I would recommend this to a friendLove It Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator only wish Hub was in synch with Apple device instead of Samsung device
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator with screen, TV, Wi Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a very good purchase, the sellers were very friendly and delivered the product!!
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your positive experience with your recent purchase.
Have a great day.
-John
My smart refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muy new smart refrigerator is amazing, i love that i have control of my shopping and the technology is great
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with purchase, and enjoy smart hub.
I would recommend this to a friendNorma
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very recommend is a nice refrigerator you can hear music while cleaning.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent and very functional I would buy it a thousand times more
I would recommend this to a friendBest product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love to buy our electronics at Best Buy.
I would recommend this to a friendWe love our new fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about 4 months now and we are loving it!
I would recommend this to a friendAwesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome refrigerator. Makes us happy with this purchase
I would recommend this to a friendSamsung TV fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge and a great price was brand new for the open box price
I would recommend this to a friendLove it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator but I ended having to buy elsewear the one I received was broken
I would recommend this to a friendAwesome refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, i recommended is nice, thanks
I would recommend this to a friend!!Just in time for the holidays!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is is an amazing fridge! I gave design 4Stars because there is no cheese drawer. Apps work as intended and it has a USB port. Do I have to mention it has a 21.5 inch screen :)
I would recommend this to a friendNothing but problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful but has been nothing but problems since 2 days after putting it in. Not to mention it took 6 weeks to even receive the fridge and washer & dryer. So I called Samsung for service because it quit cooling and they said they could have someone come out in 5 days so I called Geek Squad after being talked into becoming a member just to find out that they couldn’t come out for 10 days. All my food went bad because it turned out that it had a freon leak and the compressor went out. Had to wait another 8 days for parts and now we’re still waiting to see if it’s fixed! We may end up having to have Samsung replace it but honestly it shouldn’t take this long. I bought $4,000 in stuff including the fridge, washer & dryer and other items and am severely disappointed in both the manufacturer and the Seller.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with your overall experience with the refrigerator, ChristopherR.
We suggest contacting us via the options below to speak with a live representative to assist you better should you need to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s and outstanding refrigerator, I love this item
I would recommend this to a friend