Customer Ratings & Reviews

I have been wanting this fridge for quite some time but the price has always held me back. After seeing a super good sale during president's day, I decided to pull the trigger. I previously owned a Samsung Fridge with a pull out beverage drawer, so I am comparing this fridge to that. After reading so many of these helpful reviews, I decided the fridge would be a perfect upgrade, however, after owning this for 2-3 weeks now, there are some things I wish I had considered before switching to this fridge. Physical limitations: -Space: This fridge is a side-by-side (freezer on left, fridge on right). My previous fridge was top half fridge and bottom half was pull out freezer. This means now the shelving in both the fridge and freezer are narrow. No more full size pizza boxes in the fridge or large tupperware. -Ice Maker: The ice maker on this is laughable. I usually fill up a 32 oz container full of ice for my coffee and another person in the household fills up a 32 oz container for water and that pretty much depletes the ice bin. We purchased a ice container so we can stockpile ice in the freezer so we have a bit of excess. This is quite frustrating of course, but not sure how many others would run into this problem. -Water Dispenser: The water dispenser has NO light. I think samsung figured that with such a large screen on the fridge, they did not need to add a light to the water dispenser but boy are they wrong. When going to get water at night, you either have to turn on your kitchen lights or use your phone's flashlight to see how much water is in your container. Its truly a hugely missed feature that will be noticed right away when you overfill your water bottles. -Interior Camera: The interior camera can only see like 2, maybe 3 shelves. Im really curious what the point of this feature was. Additionally, when you are not home, your fridge requires the $35 smart dongle so you can view this camera when you are not home. Its a feature I am not going to use anyway so not a big deal. Software limitations: -Family Hub (touch screen): Virtually no apps available. This is running some version of SamsungOS and pretty much the apps on there are all that’s available (no app store). Most apps require you to cast to your fridge from your phone. Part of the reason I got this fridge was so I could control spotify when having gatherings and let my guests queue songs from the fridge. Unfortunately, the version of spotify on the fridge is more like a spotify remote (only allowing you to skip songs forwards/backwards) and only if the fridge itself is playing the music. I want to really stress the fact that the fridge is great. It does everything a fridge is supposed to do, but if you are planning to get this fridge and any of the cons I mentioned are deal breakers, then consider alternative styles. I think in the future, I would get the Samsung family hub fridge that is a top/bottom style and maybe has a bigger ice maker. Hopefully samsung includes lights in these models. Pros: -Touch Screen is pretty cool, not laggy at all. -Perfect fridge for tech enthusiasts -Functions great as a fridge/freezer Cons: -Narrow space in fridge/freezer (all side by sides have this con though) -Ice maker holds laughable amounts of ice -Water/Ice dispenser has no light. Cant see when containers are full without flashlight or overhead kitchen lights. -Very limited apps for fridge Takeaway: Great fridge to get as long as the listed cons are not deal breakers.

This was the best choice I've ever mad when it comes to refrigerators, I have bought new refrigerators for every new house I've brought and this is by far the best, full of space on the inside, light is easy on eyes while looking around. Vegetables stay fresh longer and fruit as well. I'm so happy and pleased that I made the right choice, only one thing I can't keep my grandson off the touch screen panel, he loves YouTube while he eats. I love that I can view my recipes, and make a grocery list, and actually be able to look in my fridge while I'm at the grocery store to see if I have certain items, I just love it. now I will need to get matching appliances, can't wait to see how I can outdo this buy.

We absolutely love it. I play Spotify on it when I’m cooking. Kids play games and draw pictures. You can also connect your ring doorbell camera. We also have family pictures as a screen saver. Very spacious, beautiful design and easy navigation on the touch screen. Great addition to our kitchen.

Fantantic Refrigerator thus far! Keeps food cold and make them last longer due to the temperature of the all around cooling feature.Very spacious than the last refrigerator can stock more in frige with plenty of room. Yo do have to make sure you open the door all the way so not to bump the food storage drawer against the door.The technology of the touch screen and Samsung Hub feature allows you access to more exeperience with through the refrigerator and kther connected Samasung products and services. The touch screen is a great feature and apps allows connection through wifi for and internet access and listening to music on variyos platforms. The look inside feature is ok but not necessary due to the lack of camera clarity. The freezer has enough space for us to store more food without having store some food in our second freezer. Overall, an excellent refrigerator and we love it and are enjoying it.

We love this refrigerator. The ice maker is in the door which makes the freezer bigger and more convenient. The favorite part is the Family Hub. We use Alexa and and then we discovered Samsung TV was on it and the weather. My wife spends a lot of time in the kitcen and she always has this going. It has a camera to see what is in the center of the refrigerator on your phone when shopping. Our model does not seem to have front facing camera, which is my only complaint as we use that a lot on the regular Alexa for drop in calls.However we do use it for voice Alexa calls.We are very happy with htis purchase.

We are really glad we took advantage of the sale that was going on and got this fridge. We love the tablet!!! It's like the thing you never knew you needed! Kids love to look inside and tell me what they want to eat lol. It looks great and we have had it for a little over a month and its been wonderful. We love that there are no handles! The only down side is that it shows fingerprints badly

I love the touchscreen feature. What makes this refrigerator so great is I can see what’s inside of the refrigerator when I’m not home, so if I need certain groceries or I can’t remember what’s in the refrigerator? I can always see it. This does have a touchscreen feature on the outside and you can watch Samsung TV channels and YouTube while you are cooking in the kitchen. You just have to have the smart things app. Yes this does come with an icemaker and you can also get ice chips as well. My water container is 36 ounces and it fits you have no idea how convenient it is to get water and ice and no spills. The outside material is smudge proof so you don’t see any fingerprints and when it’s delivered it’s wrapped up extremely well.

This refrigerator is absolutely amazing!!! I love the design and the smart feature capabilities! I can watch cooking videos on Youtube, check the news and weather, and one of my favorite features is being able to creat and watch a slide show on the screen using my family photos. There is so much to say about this product. My family and I absolutely love it!!

I'm love it! Enough space for keep veggies and fruits. It seemed smaller than really is. I love the screen for listening music, see there my pictures, find recipes, see my calendar, etc. So far, I have been enjoying it a lot. Totally recommend it.

I find this product to be a nice addition to my kitchen and I love the feature of being able to see inside without opening the door. I can listen to music or surf the net ad pictures and know what's in the frig when I put it in thier and alerts me of experation dates of food. impressive. The only thing I find a safty hazard is the doors when closing you need to be keenly aware of your hand and where it is because their are no handles, just indentations on both doors. SMASH and the other thing I notice that if you don't watch the placement of you feet especaily if you have no shoes on the clearence at the bottom is enought to injure you foot. However with this knowledge I have had any more accidents with these issue sense I am aware and my actions have become normal with the doors to prevent injury. I hope Samsung Notices this and is working on some kind of safty fix for this.

My husband got this for me as an anniversary present this year. Best Gift Ever! There are so many practical features to use on this refrigerator. I can find a recipe in a crunch, leave a note for my son to take out the trash, watch tv or listen to music while I cook, ask Alexa or Bixby a question, use the internet, see who's at the door using Ring doorbell and those are just the high points, I know that some people might say who needs all of that on a refrigerator but with life getting busier every day they can come in handy. One not-so-great feature is the small amount of space between the two doors. Somehow, once when I closed one of the doors, a couple of my fingers got caught in between the doors. It was very painful and I would advise caution on this point. It's very easy to keep clean. I have left the clear plastic on the screen just to keep it nice for a bit longer. It doesn't interfere with the function and is bearly visible. Given time I could probably find more positives to add.

I love my Samsung hub me and my kids literally use it for dinner recipes, watching tv playing music we make family list of things we need in the house we personalized by adding our family pictures would 100% recommend purchasing for your family

Love love love don't think just buy it. Great lighting and space. Let's not forget the Awesome touch screen definitely a eye turner every time someone comes to my house. Water and Ice works perfect. Definitely recommend 5stars for me

We love it so far especially the smart features. But we are returning since the water dispenser is not working (but ice works!). There’s plenty of space inside

i’ve had this refrigerator for about a month now. It works great. The space is perfect. The sound quality is amazing. I did read the reviews regarding not having a light at the water dispenser. The touchscreen lights up when you walk by there’s plenty of light for the water dispenser.

Received this beauty and we are very happy with it as we all love anything with gadget to use at home. The fridge is not big inside but it suits our small family of 4. The screen of the fridge is useful as it connects to our ring door bell. Since we hv open living and kitchen area, it helps us to see whoever rings the bell. The rest of functions work well for us. We love the fridge and we also have small chess freezer so the size of this fridge doesn't bother us much.

Love the fridge! It is nice looking and I have been wanting one of these since they came out. Can make shopping lists and view it on my phone. Can see inside the fridge when I'm at the store, can listen to music right on the fridge, leave notes for other family members, set times, view the weather, have a recipe that is on my Samsung phone show on the screen so I dont have to keep waking my phone up to view it. The only issue i have with it is the ice maker. Its is kinda slow on making ice. With a family of 3, we run out pretty quick and it's not even summer.

It is a wonderful refrigerator and very big inside. Fringer prints just wipe off, so easy to keep clean unless you have small children. The only thing I doesn't like is that it produces ice slow and run out quick. Also I can't find games for my grandkids but I'm sure they will figure it out. I love it. Has too many features to list. It took us almost 30 minutes to get it started. Read the manual!!

I love it so far so good it also has a feature of letting me see what’s in the inside of my fridge from an app on my phone!!! Good to have when your At the store, I need to know what you need and what you don’t need me not over buying because I already have it in the refrigerator lol! Also The speaker is very loud even though it’s so little. It matches my other stainless steel appliances perfectly easy to clean lots of space to be side-by-side. I have no complaints about this Fridge It was worth every penny

There were so many issues with this purchase. I was charged for setup and the fridge was not set up. The water line was not hooked up. I was told I needed to pay an additional fee of $300+ to get it hooked up. Then one of the shelves is missing from the freezer. And before it was ever delivered my delivery was canceled without notification and I took off a day of work waiting for a delivery that was never made. It was then rescheduled and delivered on a date that was not previously agreed upon, which was different than the scheduled delivery date. I had to hurry and make sure someone could be at my house as the driver stated they were 10 minutes away from my house. When I call to speak with someone regarding this ordeal, I’m left on hold for more than an hour.