Customer Ratings & Reviews

Love our fridge, the space, the screen, all of it.

We’re still learning the different capabilities of this refrigerator. OMGoodness I love having my recipes on the door big and bright enough for me to see. Bixby and Alexa are right there if you need anything. When items are getting low or we use the last of anything, just tell Alexa to added to the shopping list. I let my 15 year old daughter pick it out and I am glad she did. I just wish it had a light by the ice and water dispenser.

The refrigerator works great, with plenty of space and a sleek design. It arrived with a small dent, but the customer service team was prompt and professional in addressing the issue. I appreciate their quick response and the overall quality of the product. Looking forward to using it for years!

Good refrigerator. Only downfall is ice maker is slow. Super spacious though and very sleek looking.

We have had this fridge for a month now, and I only have two complaints while everything else about it is pretty awesome. I wish there was a light in the drink area so I could see how full my cup is getting without turning on the overhead light. Second, the ice maker cannot keep up with multiple people in the house, so I had to purchase additional ice trays to make up the difference. The fridge itself is sturdy, as are the shelves and the door holders. It is easy to clean the places where people grab it to open it. I am pleased with this fridge overall.

The cooling and freezing are very good. The icemaker is a bit unreliable and I don't think it makes as much as it good. The apps on the Family Hub can be difficult to work with. The calendar app is really great. The memo app is also good. I was not impressed with the Shopping List app.

Love my fridge! Beautiful, big and excelent quality.

This refrigerator is well on its way to accomplishing just that by giving you the ability to view footage from your home security cameras, create a shopping list, dancing your buns off while you cook (laughing) and documenting everything in your fridge daily via the large computer screen on the panel of the right door. I mean what else can I say..? It’s absolutely stunning to look at … one of challenges is keeping the fingerprints off the fridge! THANK YOU BEST BUY!! LOVE HAPPY CUSTOMER!!!

Nice cold section. I have more storage than my previous whirlpool fridge. Although the overall cubic is smaller, it is more than enough. One thing I wish it has a led light for ice and water dispenser. Also the water from the dispenser is not cold. Regarding the oversize android tablet is quite nice. However, they Amazon and Samsung disabled the reorder fridge's part directly from the Amazon site. What a bummer. I am hoping it will still notify me the estimated expiration date of the water filter. Overall it is still a nice fridge. I bought it together a range and microwave as a set.

Very good product we love the look with our other appliances. Great features and accessories

This things amazing, my girl won’t leave it alone. Loves listening to you tube, and I know, who needs a a tablet on their fridge door, we sure dint, but the experience is different and amazing. My dad couldn’t get over it! I think he fell in love with it the most. It tracks your electricity usage. It’s just pretty cool and fun to have.

Great refrigerator and love all extra it has...lo e that i can see inside on my phone.

It functions as expected; as stated by others the ice is sparse. There was a small dent in the door when delivered. I indicated at that time that I wanted to replace the door. The delivery person submitted the ticket while on premise but I've not heard anything about when the door will be replaced and it's been three weeks. I didn't experience the sound distortion from the speakers when playing spotify but have several other ways to play music so I didn't put the volume on the fridge at full blast. My young adults enjoy watching Youtube for recipes while cooking which is a bonus.

Have a couple of theses. One had a mechanical problem but is covered by samsung and they are taking care if it. Great size and featured.

The fridge was easy to setup, it took longer to download the apps and connect accounts more than anything. We went from a LG french door to the side by side; which seems backwards but for our family it is easier to see all the contents of the freezer items and have less waste. My 13 year old loves to doodle on the fridge, make notes for everyone and the photo slideshow is fun for everyone. Anyone that has come by really likes that feature. The only reason I gave it a 4 rating was I feel the design of the water and ice maker is a little off. You have to get the right tilt and size glass or you will have issues. Other than that I love this fridge!

Excellent refrigerator—sleek design, very spacious, and keeps everything perfectly cold. The layout is well thought out, making it easy to organize groceries, and the doors and drawers feel sturdy and high quality. It runs quietly, looks great in the kitchen, and performs exactly as expected. I’m extremely satisfied with this purchase and would definitely recommend it.

Awesome refrigerator. Best Buy was supper fast and professional on the delivery. Will definitely buy again.

This refrigerator is beautiful and very easy to program. Best feature it had the ring camera app and you can see when someone is at the door and answer them when you are busy cooking

My only complaint is there is no instruction booklet on how to use the Touch-Screen Family Hub. This is a big flaw. I have Total Tech and since I'm handicapped I'm thinking about asking a technician to come and explain how to use the screen.The fridge is great. You do have to get used to how to hold a glass for getting ice so as to avoid it spitting at you.

When we went to choose for our refrigerator the associate that help us was really helpful and explained everything & when they delivered the delivery guys where so helpful and very nice. Best purchase I’ve done. Loving my new Samsung refrigerator works awesome. Oh and may I mention when playing music the speaker on this are very loud and clear and have lots of apps to use.