Customer Ratings & Reviews
- Model:
- RS27T5561SR
- |
- SKU:
- 6397590
Customer reviews
Rating 4.6 out of 5 stars with 1331 reviews
(1,331 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, very professional with delivery, I recommend it to everyone
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Touch-Screen Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good for me. I like it because it is significant and has more space to store my food and drinks. It is cold enough for me. I like the touch screen. The sound is not that good, but there are a lot of recipes I can use and learn to cook. Now I enjoy my cooking and am happy to buy more food.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Side by side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving new new fridge! I had an older model . This one is beautiful and works perfectly!
I would recommend this to a friend Rated 4 out of 5 stars
mixed experiences with this refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had mixed experiences with this refrigerator. Functionally, it works well and meets our needs. However, as with any appliance that includes a built-in screen, cleaning it can be a hassle — you constantly have to wipe it down, and it easily collects fingerprints and smudges. Our first unit arrived with visible scratches, but to the company’s credit, they replaced it promptly without any issues. Unfortunately, the second unit had problems with the voice assistant (Bixby), which wasn’t properly connected. A technician came out and advised us to request another replacement, since fixing the screen would require disassembling it and could lead to more scratches. The third unit seems to be working fine so far, but we still have concerns. For a brand-new appliance to already have issues with the voice assistant or software updates is a bit worrying. And the repeated process of having to remove all food, wait for replacement, and reinstall everything is not something we’d want to go through again. Overall, while the refrigerator performs well, the experience has been frustrating. We hope this last unit holds up without further complications.
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge and all the options on it. Looks amazing
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Rated 5 out of 5 stars
The refrigerator is fantastic, the service was not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving 5 stars to the product. The service I received during the delivery and afterward was unfortunately terrible. Back to fridge. I love it so much! It looks nice, it works as expected and I love being able to play music while I cook and make grocery lists right on the fridge.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Love my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my fridge most amazing deal I got on it and it’s so beautiful
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Loveeeee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loveeeeee my refrigerator!!! It’s exactly what I was looking for. My kid loves to too!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge is chill!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything does what I expect it to do! Fit perfectly in my home!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Fridge samsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator work very good and the screen work excellent
I would recommend this to a friend Rated 5 out of 5 stars
Now we have an ALEXA !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with many options through wi-fi to have programs at your fingertips! We had 2 gentlemen that did the install and did a very professional job including hauling old refrigerator out to our shed. Thanks so much !!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Samsung Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator we love it, the only thing is that need small drawer we bought a universal ones and they fit very good
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 4 out of 5 stars
A very good fridge for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been a few weeks since I purchased the "Samsung - 26.7 Cu. Ft. Side-by-Side Refrigerator with 21.5" Touch-Screen Family Hub - Stainless steel" and so far, so good. Likes: It's VERY quiet. It's spacious -my previous fridge was the same size but this one has more room inside. The screen makes things convenient and informative. Fingerprints and smudges wipe off easily. Dislikes: So far, the only thing over noticed is the crisper drawers freeze their contents. It seems that the fridge compartment is warmer at the top than the bottom (we don't open the door a whole lot, either). I thought one of the advertised features was "even" cooling. I started at the 37° default and gradually increased the temp to 40° before my lettuce, etc stopped freezing. But then the stuff on the top shelf seemed a little too warm. So I have it at 38° and will just live with it like that. Note that I live in a low humidity region. Other notes: No problem with the ice maker (I've read some reviews that complained about it). It filled its storage overnight on the first night and keeps up with our demand for ice - which isn't a lot... maybe 20 to 30 cubes per day - without a problem. The ice storage is full every time I check it. If you're used to a fridge with door handles, you'll have to get used to opening the doors with the opposite hand. That is, open the left door with the right hand, and the right door with the left hand. Even though it's been the weeks, I still reach for handles that aren't there :) Overall, I'm very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Excellent Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we purchased this fridge! It has worked great! The freezer works great as long as you don’t pack it full and cover the vents. The screen is awesome and the speaker sounds great! Being able to play music and videos is just a bonus! Having photos saved as my screen saver is another bonus! Overall it’s a great fridge and I’m so happy we purchased this one!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung smart fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very good, the delivery is on time and the driver call me before he get to my house so lam ready
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this refrigerator works really well and I also like the fact i can watch and listen to music
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Family Hub Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Product in this price band, Family Hub feature is simply great, it integrates well with Alexa and Ring Camera Devices etc. and you can view the stuff inside from anywhere and makes ordering easy
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator Review I’ve been using the Samsung Family Hub Refrigerator for a few months, and it’s fantastic! The touchscreen on the door is super helpful for making grocery lists, displaying recipes, and even playing music while I cook. The interior is spacious and well-organized, keeping everything cool and fresh. It’s quiet, energy-efficient, and looks sleek in my kitchen. The built-in ice maker and water dispenser work flawlessly, too. Overall, it’s a bit of a splurge, but totally worth it for the convenience and features. Highly recommend!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge it is wonderful big and the kids love the smart hub when I am cooking, washing dishes or just sitting in the kitchen enjoying my music on my fridge!!!
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing size over all. Like the door shelf space is bigger then most refrigerators. Love the deep drawers . Smart features. Can play YouTube videos or stream my iTunes to the refrigerator to listen to music. If you have a ring you can also have access through the screen on refrigerator with out having to leave the kitchen.
I would recommend this to a friend

























