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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $1,899.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1331 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,331 reviews
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Only one complaint, shelves are not adjustable..will not fit box wine setting straight up. The tablet is wonderful. Everybody can have their information on the calendar and you can ask Alexa any questions you want. Play music, recipes, general information. Having the tablet on the refrigerator is really terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator exceeded my expectations. The inside feels big for 26.7 cu ft. The smart hub comes in handy for coordinating family schedules and leaving notes for one another.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    very nice looking fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge with quite a bit of room for any and all of your groceries. Having a screen on your fridge is a bit of a gimmick but it is nice to be able to have Pandora playing while we cook. Only downfalls we've had with this fridge are; the screen seems to be a bit unresponsive at times and doesn't detect our finger inputs that well, and when getting ice it takes a couple of seconds before ice cubes actually come out, and lastly there is no light for the water and ice dispenser which is something small but very nice to have in the middle of the night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We Like this Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the fridge. Pickup and packaging was great. Plenty of space and no issues so far. Wish the freezer shelves were adjustable and the smart screen could be louder and maybe more like a phone. Still seems basic for 2025.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great size and technology, terrible ice maker.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and hate this fridge. The screen and technology on board is amazing. It’s a big fridge with lots of space. But the ice maker is REALLY small and takes forever to make ice. It’s so bad that I’ve reached the point of regretting this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Johnnyblu, we understand your concerns and we value your feedback. We thank you for sharing your experience. We are always looking for areas in which we can improve our products. I am including a link to a helpful troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3aS4l3a). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806326) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Love my family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refrigerator every home should have. I created my family slideshow to see as memories on the screen. There is so much to do with a smart refrigerator. The space is everything you need.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Smart Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who delivered and set up the fridge were very professional, courtesy, and pleasant to work with. The customer service I have received is excellent. The fridge is high quality, the only feedback is there is no light on the water dispenser and the freezer doesn’t make a lot of ice

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It’s very spacious with spacious organized compartments, beautiful stainless steel doors, touch screen with apps is quite convenient and aesthetically pleasing. Alexa comes with this unit so I play music every time I cook. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I ever had very recommended it, 5 start for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ring integration, ample space but might not fit a frozen pizza but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much, the refrigerator is the best I could have bought, and the price was very good. Thank you for always having affordable prices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    REFRIGERATOR + TECHNOLOGY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator. I has good storage room. It keeps the food cool in the fridge and frozen in the freezer. Was going to buy a small tv for the kitchen but this does much more. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Kids love it more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this refrigerator for almost 2months. Inside is very spacious...Inside light is bright...you can lock the dispensary part for little hand. Kids can have fun on the tablet part...no complaints as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern and practical.. Its so advance and futuristic

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Storage space

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Refrigerator, It has nice space inside and Touch Screen Family Hub is amazing, We can enjoy in kitchen while cooking, we listen music and its very easy to use. Highly recommended and Price is amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great product and fun to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this Samsung side by side for approximately four weeks, thus far, it has performed well. There is plenty of room in both the fridge and the freezer. In addition, we have really enjoyed the Smart Hub. It is a wonderful place to leave messages, check a calendar, and use a variety of apps. We have enjoyed watching the news in the morning while eating breakfast. Also, the fridge is well lighted and the ice maker works well. The delivery and take away provided by Best Buy was efficient and the crew was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge!! While cooking and cleaning I love to listen to music or watch a crime show. This refrigerator saves space while providing entertainment.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Lots of room and nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase. We were looking to upgrade our refrigerator, and came across this roomy side-by-side from Samsung. The Family Hub was an immediate hit (great place for the family pics). The icemaker is a bit slow, however, we use a lot of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of my fridge. It has worked out perfectly and runs very smoothly. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Maravilloso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto !!!!! Es hermosa , elegante , grande y funcional

    I would recommend this to a friend