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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $1,899.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,332 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Maravilloso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto !!!!! Es hermosa , elegante , grande y funcional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great looking fridge, you can fit a lot in both the fridge and freezer, the lighting is great, everything seems to stay evenly cold, it’s neat to be able to view our photos on the front screen, play music, etc. Cons: Ice Maker is VERY slow, there is no light for the ice/water dispenser, the shelves are not adjustable so tall things only fit on certain shelves, the camera doesn’t move when you use the view inside option so that feature is useless.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fair product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with the fridge overall, just the ice dispenser that clogs up with ice easily

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge doesn't work good at all. The filtered water keeps getting a bad taste and smell, the ice is always giving us trouble to get out. The screen is good and work well. The sound is ok.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure your fridge always functions at its best, DavidD. Let's help you.

      Please refer to the resources below to rectify your fridge’s concerns. Please browse the hyperlink and watch the embedded video (if available) for tips.

      Water from the dispenser is warm or tastes bad:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad

      The ice bucket is stuck or has a block of ice:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1151333502, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Refri

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfy 100 percent with the refrigerator and the afordable payments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice, not yet configured all the capabilities but works very well, the only issue is that the ice, even it is in whole, it crushes it. That’s why I don’t give 5 stars I love smart devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This best refrigerator make our life so easy and simple enjoy for my daughter at kitchen during my wife preparing meals We love this refrigerator so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this refrigerator. I'm still learning how to function it. The only thing that I don't like is tge speaker doesn't get loud enough and sounds muffled sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator right now it is working at its full potential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice and touch screen is nice but the speaker is just ok. Also, wish the freezer was alittle bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    We Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just looks awsome in the house. The family hub features are cool to have and there is plenty of space. Only complaints would be the speaker sounds muffled i you play any music and the ice maker messes up from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tamara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Refrigerator is Excellent! I love we can watch youtube on our new refrigerator. I also can add notes for my family. The best part is my refrigerator will let me know when my foods expire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator out there so far, I have seen bad reviews about this refrigerator, but people don't follow instructions. I read the manual, and it told you whatbtondo and what not to do.. Period...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is good, but don’t count on LG Channels delivering value. The commercials are 20% of the watching time and constantly ‘break’ while streaming… They will say 3 commercials for 2 min and then show more than that. Pretty annoying. Roku is better if you’re looking for content outside of paid channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. It’s spacious and has a lot of room in the fridge part. My kids enjoy being able to watch videos on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were on the same Refrigerator for almost 15 years and it was time for a new one. I never realized how bad our old fridge was until we bought this new bad boy. We were browsing Refridgerators for about two weeks when we ran into this sweet deal. This fridge is by far something out of a Tech Movie. The fridge has so much space in it and the freezer gets nice and cold. The only thing I'm having trouble with is uploading pictures to the fridge using my external hard drive. I guess I was looking for a way to drag and drop. This has got to be the best purchase I've made so far for my home/kitchen and my kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and the family hub is incredible! This is the best refrigerator I’ve ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Samsung 26.7 cu. ft. Side-by-Side Smart Refrigerator! The 21.5” touch-screen Family Hub is a game-changer, helping us stay organized and connected specially alexa and drawing app for kids. Tons of storage , keeping everything fresh. Stainless steel finish is stunning and adds a modern touch to the kitchen. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without a doubt the best purchase I've ever made, excellent fridge and it's huge, everything is organized and has an app that you can access from wherever you are! I loved this smart fridge ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was open box with a small dent on back of frig. Great deal, wonderful frig. The screen is great

    I would recommend this to a friend