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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $1,899.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,332 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Smart refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it’s very nice and have a lot space and have a lot function

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very large store capacity and excellent looking

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, can hear music, play videos, and lots of other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a smaller side by side, this is great! Lots of room in both sides. The touch screen was easy to set up with wi-fi. I also like that i can see inside with my phone while at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup process was seamless and very efficient. Workers were professional and courteous. Our refrigerator was an excellent choice. Thanks Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, even with its large body. It’s still works perfectly for our family and we have small/medium kitchen, measuring the doorways was easy. I simply requested they deliver with the doors off. Looks great in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frigde beautiful and a lot of storage good cality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love couldn’t have gotten a better refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s functional, the enticing part of this fridge was the smart functions. It has a speaker and I love the calendar reminders on the fridge. It’s spacious and other than that no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this fridge too. My 14 year old loves the touch screen and has been having a lot of fun with it. The fridge works great, and I really appreciate the spacing of the shelves allows me to see all the way to the back of each shelf. I couldn't see towards the back of the fridge with my old side-by-side and that resulted in stuff getting pushed back there and forgot about. So far, I haven't had that issue at all with this fridge. We were a bit disappointed that we can't link our icalendars with the fridge's calendar. You have to use a google calendar to be able to link to the fridge. We were under the impression that we could link our phones to the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giid product only complaint is the ice machine is slow and they didnt add a speed setting. Ice machine doesnt keep up to a family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HOME OWNER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD SERVICE AND GOOD PEAPOLE THANK YOU VERY HAPPY

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Nice feidge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Love the drawers in the freezer for bags. The fridge and freezer have lots of space and like that you can see what’s in the main part of the fridge without having to open the door. Also the water and ice dispenser is nice just wish there was a drip tray at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Alexa is also included with the features. Lots of cubic space. Delivery was professionally conducted.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge for family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to purchase this fridge at first but my kids insisted because of the screen. It is honestly very handy! Playing youtube videos for the kids while in the kitchen, music in the morning, leaving notes on the fridge. Only problem I have is the ice maker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AnnH, I want to congratulate you on your new Samsung Refrigerator. We are glad that you are having a good experience but I see you might have some concerns with the ice maker. I would like to provide you with a help guide. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      We thank you for choosing Samsung and welcome you to our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Love my new Samsung fridge from Best Buy! It’s spacious, quiet, and keeps everything perfectly chilled. Delivery was smooth and on time. Very satisfied with the purchase.”

    I would recommend this to a friend
  • Pros mentioned:
    Features, Storage space

    Rated 5 out of 5 stars

    Best Fridge Ever!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love!!! Great space, the Family hub is super helpful! I have been eyeing this fridge forever ...so very haopy with this purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so glad we purchased it. Its so much room and storage love that ice maker is in the door it gives extra room in freezer. The smart screen is great can sync phone and view whats in fridge and get recipes...couldnt ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini Phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT refrigerator! The thing I love about this refrigerator is that you can watch YouTube on it. It's also like a mini phone because you can do many of the things a phone can do right here on the appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good fridge. Good capacity, the screen is awesome. It has a good speaker I connect with my phone

    I would recommend this to a friend