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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,332 reviews
  • Cons mentioned:
    Dispenser light

    Rated 3 out of 5 stars

    no light above water

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning it. The refrigerator was a good size but the family hub screen sucked. The "screen" on the front could only uses a few apps none of which we used. So it pretty much was useless just a calendar, pictures and clock. No light above the water dispenser and no drip tray. Get use to cleaning up water because you can't see.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Styles3way,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love it and so do the grandkids !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit what an upgrade from our 14 year old fridge that died- This unit had a great price and a super add on gift card that dropped the price even more ! Plus it has a 10 year compressor warranty. Grand kids love the screen and work it better than we do ( love the drawing feature)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator Lots of space Alot more space with this side by side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far!! I like everything especially how fast it cools and the big screen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been excellent using the product. I love the wifi connectivity and style and design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Fun Fridge way way in the future cool.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. We just bought this fridge for a 2nd fridge open box. We had just bought a new fridge for the Kitchen that was twice the retail price of this fridge. Both are great fridges but talk about buying a expensive android tablet! Well not really with the open box I actually got the fridge for the price of a well priced android tablet. The fridge is really fun to use and keeps the pop cold. The tablet is unbelievable great with so much to try and learn. Were having fun with this fridge and though it doesn't match our kitchen colors and it doesn't make hot water like our new kitchen fridge we might switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Smart technology on the fridge. I don't like that there no drain area for the ice and water maker. Other than that everything has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fridgie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I like being able to watch TV while cooking right in my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAUTIFUL!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed! I like the temperature selection for the fridge and freezer, well done! I Love the hub, Thank You Alexa! I play music when we have guests over and in the morning when I'm making my coffee and always being able to look at the weather. I purchased the 3 year warranty and hoping this fridge will be our next pick in the future again. Thank You BestBuy and kudos to Eldifonso, my associate that day. Very knowledgeable and professional! I HIGHLY RECOMMEND THIS ITEM WITH BESTBUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the refrigerator so far, would appreciate if the shelves were adjustable to add more height in certain shelf spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, lots of space looks good, no adjustable shelfs thou which would of been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice big and clean. We wanted a bottom freezer but the same model with the freeze on the bottom was 1k more. The price of this one was to good to pass up. It makes ice pretty quick, the water is nice and cold. The screen lets us setup our cals and events so we know who is picking up the kids or taking them to after school activities. The only reason I gave it a 4 star was the ice maker is kind of small if the ice maker was double in size it would be a 5 star device.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    So pretty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this! The only thing I have found is it is very touchy when trying to get ice. You have to have it in a perfect spot for it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has more than enough room. The added screen for apps and calendar is an awesome addition for added convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Refrigerator purchase from Beat Buy! And having the total tech makes it worth the upgrade to the screen and see through window in the front!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge 1 1/2 months ago. As of date, not a single problem. It works great and we love the screen on it which we’ve customized and put some great family pictures on it. The functionality is very good and contrary to other reviews, the ice maker works great and responds to when we use it by making more very quickly. There are many features we haven’t even touched on as far as the tech part of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works get. More storage then my last fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious, the ice machine is just very loud, lol. But other than that, my family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment for the home, spacious, comfortable and fun, with a large smart screen, what I liked the most is that from the outside you can see the inside of the refrigerator without having to open the door I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it. I love how I am able to listen to music while cooking

    I would recommend this to a friend