Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. The fridge connects to out door bell and we are able to see who is in front of the door. We enjoy watching tv or listening to music while cooking. Fridge is spacious freezer as well. Great purchse we are satisfied
I would recommend this to a friend - Cons mentioned:Dispenser light, Ice maker
It wasn't in 'Excellent Like New' Condition.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have never bought an Open Box item from an outlet store before, but we had to because of this refrigerator's instant availability. That being said, we picked the 'excellent like new' option, assuming it would be as good as new. However, once we brought the open-box refrigerator home, we found out that the water dispenser wasn't working, the light at the dispenser wasn't working, there were several dents on the stainless steel finish, and a shelf in the freezer was missing. That is a whole lot of defects to be categorized under 'excellent' condition. We had to buy the Geek Squad 5-year insurance instead of returning it (which is a huge hassle). The lesson here is DO NOT trust their rating, I doubt they check everything in detail. I will be calling the outlet store to ask for a store credit.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Screen quality
Too Fancy for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it very much for the fancy screen it is outdated but we needed a fridge anyways. It will give me recipes for what's in the fridge
No, I would not recommend this to a friend We love our HUB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung hub me and my kids literally use it for dinner recipes, watching tv playing music we make family list of things we need in the house we personalized by adding our family pictures would 100% recommend purchasing for your family
I would recommend this to a friend- Pros mentioned:Screen quality, Storage space
Samsung smart refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love don't think just buy it. Great lighting and space. Let's not forget the Awesome touch screen definitely a eye turner every time someone comes to my house. Water and Ice works perfect. Definitely recommend 5stars for me
I would recommend this to a friend - Pros mentioned:Design
Samsung smart fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung smart fridge combines sleek design with advanced technology. Its Family Hub feature allows seamless grocery management, entertainment, and communication. The spacious interior is well-organized, and temperature control is excellent. However, the touch screen can occasionally lag, and it’s pricey. Ideal for tech-savvy households seeking convenience and style.
I would recommend this to a friend Love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say it is worth every penny this fridge it’s so fancy and it has a ton of space and we like the touchscreen tablet we love it
I would recommend this to a friend- Pros mentioned:Storage space
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected. Plenty of space for groceries. Love the camera feature.
I would recommend this to a friend - Pros mentioned:Screen quality
Recommend this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked a million models. And I am Very happy with purchase we got a great deal for the money.. Love the monitor, fridge is very roomy . Installation was great
I would recommend this to a friend - Pros mentioned:Features, Storage space
Way Cooler than our Last Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart fridge is cool. Love streaming our vacation photos on it, listening to music, or even watching TV while cooling. Alexa works and everthing. Plenty of space.
I would recommend this to a friend - Pros mentioned:Overall performance
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this appliance for a bout a month so far so good. hook up was pretty easy
I would recommend this to a friend - Pros mentioned:Overall performance
Just go ahead, buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our fridge! Go ahead and just purchase it! You won’t be let down
I would recommend this to a friend - Cons mentioned:Ice maker
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the fridge for 2 months. It works well. The are a lot of great features of the smart screen. The ice maker can be a bit finicky sometimes and seems like it takes longer than you'd expect to fill the bucket. Other than that we are happy with our purchase.
I would recommend this to a friend - Pros mentioned:FeaturesCons mentioned:Ice maker
Plenty of space and cool smart features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it so far especially the smart features. But we are returning since the water dispenser is not working (but ice works!). There’s plenty of space inside
I would recommend this to a friend - Pros mentioned:Screen quality
Absolutely buy this fridge!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/5 stars for sure. Not only is the fridge itself working amazing but having all the apps available on it has been extremely handy for the family. Plus the benefit of having spotify streaming while doing chores has been really fun and rhe speakers sound amazing for being on a refrigerator. Plus the "wow" factor always is a bonus too.
I would recommend this to a friend - Pros mentioned:Design
So glad we purchased it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love it. I play Spotify on it when I’m cooking. Kids play games and draw pictures. You can also connect your ring doorbell camera. We also have family pictures as a screen saver. Very spacious, beautiful design and easy navigation on the touch screen. Great addition to our kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy customers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We so happy with the fridge thes best shop for us.
I would recommend this to a friend - Pros mentioned:Overall performance
My beautiful fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yes, I absolutely love, LOVE my refrigerator. This was the best purchase I’ve actually made. It’s spacious, quiet, and it makes my kitchen pop.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this refrigerator smart hub the kids enjoy playing music and we post our pictures videos to add it also has a screen will we can see what's inside great purchase.I am a smart home installer does definitely step my kitchen up we enjoy it so much.
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features. Cools and freezes very well. Software updates every couple weeks. Some apps don’t perform well. Randomly loses connectivity to the smart things app, must cycle WiFi. Screen sometimes glitches out and must hard reset the tablet.
I would recommend this to a friend