Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1480 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,480 reviews
  • Rated 5 out of 5 stars

    Love my new refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say it is worth every penny this fridge it’s so fancy and it has a ton of space and we like the touchscreen tablet we love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Storage space

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator enough space to organize groceries and a pantry. The freezer side has enough space as well. Touch screen and lets you view the inside of the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So glad we purchased it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it. I play Spotify on it when I’m cooking. Kids play games and draw pictures. You can also connect your ring doorbell camera. We also have family pictures as a screen saver. Very spacious, beautiful design and easy navigation on the touch screen. Great addition to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Get this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Picked two before but this one is a keeper. It has tons of space compared to the fridge with the bottom drawer freezer. Lots of freezer space, I can even put my freezer containers in to store food. The best thing is leaving my kids sweet notes in the morning when I don’t get to see them before I leave for work. This fridge is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Plenty of space for groceries. Love the camera feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoying my new refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had this refrigerator for about a month now. It works great. The space is perfect. The sound quality is amazing. I did read the reviews regarding not having a light at the water dispenser. The touchscreen lights up when you walk by there’s plenty of light for the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    THE BEST PUCHASE

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM IN LOVE WITH MY REFRIGERATOR, IT HAS PERFECT STORAGE, THE FREEZER SPACE IS TOO CONVENIENT TO ORGANIZE AND THE BEST OF ALL IS THE SCREEN, I CAN MAKE MY NOTES FOR THE WEEK, I CAN SEE MY CALENDAR AND IT ALSO HAS AN EXCELLENT SPEAKER TO LISTEN TO MY MUSIC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Spacious

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator, my daughter loves to draw pictures on the screen, looks great in our kitchen and we love the reminders on food expiration dates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this appliance for a bout a month so far so good. hook up was pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just go ahead, buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our fridge! Go ahead and just purchase it! You won’t be let down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator with screen!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. My daughter says it is beautiful and hi-tech. We love the screen functions where you can even organize the expiration dates of the products you put in. There is even a camera where you can check inside which probably can help you save electricity instead of opening it all the time. Everything works very well as described and is very spacious. The ice-maker works perfectly. Overall, we are very satisfied with our purchase and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Samsung Smart fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung smart fridge! It was on back order for 3 months but worth the wait. It was easy to set up the screen and app for phone. The features are cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fridge and I just adore it. I have only had it for a month but It looks great in my kitchen. The technology is great. I love Alexa and the option to shop with Amazon for groceries on the fridge. I have adequate space in the main fridge for a family of 4 with moderate appetites. The freezer space is enough for a family of 4 who eat out 2 to 3 times a week.Crushed vs cubed ice option a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customers

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We so happy with the fridge thes best shop for us.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    The Samsung that my wife fell in love with.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung fridge is great I bought this item for my wife on Christmas n she loves it. You can see what you have inside make your shopping list and leave love notes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% recommendation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it 100%, the best purchase I have made so far, everything is working well with my refrigerator, the installation was correct, the store service was efficient, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung computer refrigerator. The refrigerator is wonderful I can set up my ring security to the refrigerator screen, listen to music, the kids draw on the screen, or write a message and see inside without opening the door. All by setting up the Samsung app to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart refgister

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung smart refrigerator, i like it because that tv , you tube Alexa’s and so on. Also they have water filter and ice maker. You will like.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Customer service on the phone was not so great....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and the home service and in person agent was great but not the phone rep. We were able to have it delivered in a fast and timely manner. The only downfall was it was missing one of the freezer drawers which was a bit odd. Then when I called Best Buy they told me I had to call Samsung and get if figured out with them it wasn’t there problem basically. Samsung customer service was great! They got it delivered to me within 3 days. Best Buy customer service was terrible and could care less about my problem. If it wasn’t for that then I would give a higher rating. I absolutely love my fridge now that I have all the parts for it. The touch screen is amazing because I can listen to music while my little one watches his shows. If you have a family I highly recommend this fridge. The only downfall is the water/ice feature. You have to make sure your cup isn’t all the way to the back or the water will not go into your cup or get a big enough cup that has a big enough rim that reaches that far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great tech fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! It is nice looking and I have been wanting one of these since they came out. Can make shopping lists and view it on my phone. Can see inside the fridge when I'm at the store, can listen to music right on the fridge, leave notes for other family members, set times, view the weather, have a recipe that is on my Samsung phone show on the screen so I dont have to keep waking my phone up to view it. The only issue i have with it is the ice maker. Its is kinda slow on making ice. With a family of 3, we run out pretty quick and it's not even summer.

    I would recommend this to a friend
Sponsored