Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 6397590
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
Love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator!!! I love being able to see what’s in my fridge the kids love playing with apps on it. We listen to music from it and everything.
I would recommend this to a friend- Pros mentioned:Space
Way Cooler than our Last Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart fridge is cool. Love streaming our vacation photos on it, listening to music, or even watching TV while cooling. Alexa works and everthing. Plenty of space.
I would recommend this to a friend Happy customers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We so happy with the fridge thes best shop for us.
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the fridge for 2 months. It works well. The are a lot of great features of the smart screen. The ice maker can be a bit finicky sometimes and seems like it takes longer than you'd expect to fill the bucket. Other than that we are happy with our purchase.
I would recommend this to a friend- Pros mentioned:SpaceCons mentioned:Ice maker
I like it even though i have gripes over it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker barely makes ice. Its very spacious otherwise but navigating the apps arent that easy though very entertaining at the same time. The price is great for this size
I would recommend this to a friendBrand response from Samsung
Posted .We're glad you like some of the refrigerator's features, TimD. Let us help improve the ice maker's performance.
Here is a link for troubleshooting steps when the ice maker does not make enough ice. It also contains other links for no water dispensing at all, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, error codes, and a video to watch from start to finish about fixing the ice maker.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
We have also provided another video link to watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146808130) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Touch screen
Samsun fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge with screen because make life easy
I would recommend this to a friend Absolutely buy this fridge!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/5 stars for sure. Not only is the fridge itself working amazing but having all the apps available on it has been extremely handy for the family. Plus the benefit of having spotify streaming while doing chores has been really fun and rhe speakers sound amazing for being on a refrigerator. Plus the "wow" factor always is a bonus too.
I would recommend this to a friend- Pros mentioned:Touch screen
Treating myself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the refrigerator because of my nephew. He Thought it was a scam about what it all can do so i bought it to prove my nephew wrong? And every time he comes over, that is one of the first things he go to. To play on It.
I would recommend this to a friend - Pros mentioned:Touch screen
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love my new refrigerator . My family loves the Hub with our family memories pictures.
I would recommend this to a friend - Pros mentioned:Features
Smart Refrigerator with Touch Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down, the best refrigerator ever. It's features are unlimited. It fit perfectly, looks great, priced fairly, and we love it.
I would recommend this to a friend THE BEST PUCHASE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM IN LOVE WITH MY REFRIGERATOR, IT HAS PERFECT STORAGE, THE FREEZER SPACE IS TOO CONVENIENT TO ORGANIZE AND THE BEST OF ALL IS THE SCREEN, I CAN MAKE MY NOTES FOR THE WEEK, I CAN SEE MY CALENDAR AND IT ALSO HAS AN EXCELLENT SPEAKER TO LISTEN TO MY MUSIC
I would recommend this to a friend- Pros mentioned:Size
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about a month and a 1/2. Nice refrigerator for the price point. The only thing we miss was a “deli” draw… we ended up getting an after market one. (See photo)
I would recommend this to a friend - Pros mentioned:Touch screen
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I bought it for my mom birthday and should have bought myself one. We both loves it and it have ways the kids and learn on the screen as well. The ring doorbell sees clearly on there. I halfway measure everything before I bought it to make sure it will fit.
I would recommend this to a friend - Pros mentioned:Touch screen
Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but haven’t used for long. Good storage and advance screen where you can also use youtube and all whole home appliances
I would recommend this to a friend - Pros mentioned:Touch screen
I love my fridge Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if I could give it 10 Stars I would I love this item I made a great choice on this refresh very smart
I would recommend this to a friend Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been my life savior helping me with a refrigerator under a finance program. Best company out there thank you
I would recommend this to a friend- Pros mentioned:Size
Samsung 26.7 side/side touch hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordering and delivery was fast and efficient. Difficult to figure out how to use without a written manual. Nice roomy refrigerator. There should be an on screen tutorial that would make navigating easier. Will hopefully love when learn how to navigate screen better
I would recommend this to a friend - Pros mentioned:Touch screen
Samsung refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator enough space to organize groceries and a pantry. The freezer side has enough space as well. Touch screen and lets you view the inside of the fridge.
I would recommend this to a friend Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family loves this fridge, cooking is fun again with music within reach. Our only down side is not being able to utilize the Family Hub. That was a disappointment, we just can’t seem to get it connected. Delivery was a breeze and everything went smoothly.
I would recommend this to a friendGet this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! Picked two before but this one is a keeper. It has tons of space compared to the fridge with the bottom drawer freezer. Lots of freezer space, I can even put my freezer containers in to store food. The best thing is leaving my kids sweet notes in the morning when I don’t get to see them before I leave for work. This fridge is amazing
I would recommend this to a friend
