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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,317 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my smart touch screen refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator works so well, I can list to my music while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi tech

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge, has good capacity. Changing the filter is super easy

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hookup my wifi. Has apps and use Spotify to play music on it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Missing part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all its was great, however I’m missing a piece on my freezer ice maker part.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great fridge amazing price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was amazing for the price and all the features it brings. I would recommend this fridge to anyone !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome fridge…I can’t say enough good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge! Great capacity. Bought this for my wife on Mother’s Day. She loves it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Si happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful I love it very much I have wanted it for a long time and now it is in my house thanks Best Buy for its excellent prices

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! My son and I have fun mornings listening to music and making notes for dad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great appliance it keeps everything cool and the tablet that comes with it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    A must buy you will not be disappointed I promise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever and worth every dollar I love it my kids love it and it’s very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very satisfied with my purchase. I would highly recommend item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MEP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, everything works perfectly. No doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    One of my best experiences.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the fabulous features on my refrigerator. It's a beautiful addition to my kitchen and spacious inside. The ice maker was as advised - overnight delay - and it's working like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love this fridge can't believe all the options on this it is so big wish I had bought it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mother loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new refrigerator, so I end up purchasing one for her she loves this one because she can listen to her Mexican radio stations from the scream monitor I had to give up some of my gift cards to purchase this refrigerator and I also had to give up purchasing my Samsung galaxy tab9 ultra ;( but i love my mom so if she’s happy i’m happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for almost 3 yr and it came out pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now my food is safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I will recomend to my family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker doesn't produce much ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is that big doesn't produce enough ice maybe one person fill up cup then have to wait hours to produce more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JenniferC,

      We understand the importance of a working appliance at home. We're here to help with your refrigerator.

      Below is a link with steps to help identify why your ice maker is not producing enough ice. Please refer to the embedded words for more information.

      The ice maker is making some ice, but not enough
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150648538) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Like that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s a omg when people come over speakers sound amazing

    I would recommend this to a friend
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