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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,684 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get away from French door fridge seems like I got more room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. Works good storage like i like and how u open it good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Its sooooooo spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge its big holds all my stuff plus extra room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Very stylish look to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and working nice.. I love it. Its good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more than what I was expecting. Works perfect t

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I'm very satisfied. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars recommend Great fridge looks sleek and works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Greatly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love its very spacious and I have enough room for my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung fridge is a great buy. It keeps the same temperature throughout the entire fridge. You don’t have to worry if you put the mayo in the door that it will go bad! Freezer works great! Also the ice maker is a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good house fridge, went back and bought a 2nd one for the garage.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    NO CRISPER BINS, no light bulb for water!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bulb on water dispenser so you have to get water in the dark. And my biggest issue>>>NO CRISPER bin/s. I mean, who hasn't had a crisper in the last 20+ years? Even the cheapest and cheesiest fridges I've owned or seen have had crispers. I know people mostly complain about the lack of deli meat drawer but if you actually eat fresh vegetables, how can anyone not have mentioned the lack of even one crisper bin??? To me, that is the biggest sin of them all. I have yet to experience the ice dispenser problem or the motor problems everyone has mentioned so wish me luck. Oh, and good luck getting all the plastic wrapping off the fridge. So disappointed with this purchase. Ironically, not even a cheap fridge so come on, Samsung!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Addie, I would like to congratulate you on your new Samsung Refrigerator and appreciate you leaving your feedback. I would like to forward this information to our design team for future products. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung replacing Fridgedaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being unable to find an actual black refrigerator in the size I wanted, I was almost hesitant to buy this. It’s a real dark gray, stainless steel. Ultimately, it fits in nicely with solid black stove and OTR microwave. This is 2 cu ft larger than what I replaced. The ice maker takes up a lot less room and is also in the door, as opposed to freezer compartment. It hold a lot less ice though. My only complaint, albeit minor, is the ice coming through the dispenser in the door, doesn’t kick in right away and tad bit slower dispense that my previous fridge. Overall, though, pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but make sure you measure appropriately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this fridge, but the doors actually made the fridge not fit. The doors open in a 90 degree angle making the fridge door pop out wider than the actual fridge so be careful when measuring this fridge. With the doors closed, it fit perfectly in the spot but we were unable to open the doors. And not fingerprint resistance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great but the ice maker is very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Cord could be longer. Very Satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge!! Very stylish and practical. Go buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies everything you would expect. Very easy to clean and organize

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything stays fresher longer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. We love everything about this fridge!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsun fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice in the door NEVER gives cubes. Everything is crushed. Also, the ice dispenser jams constantly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with your ice maker that is not dispensing cube ice. Let us help.

      Here is a link for troubleshooting steps for your ice maker that is not dispensing ice cube, kindly click the embedded words.

      Samsung ice maker is not working.
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147389061) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung