Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Samsung does it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Spacious inside easy to assembly.
I would recommend this to a friend - Pros mentioned:Overall performance
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refridgerator ever .......................
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge and excellent deal. Works as advertised.
I would recommend this to a friend Quit working properly after 1 1/2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this August of 2022, worked great until recently (as of March 2024) the freezer started making a loud humming noise and my husband took everything out and defrosted it. We put everything back in and it started working normally only to do the same thing a couple weeks later. Now the whole thing will not properly cool or freeze. We are now forced to use our old fridge in the garage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We take your experiences with the fridge with utmost importance and would love to look into this right away, KimR.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.
To rectify the cooling performance of the refrigerator, we recommend following the troubleshooting steps below. Please watch the instructional video and click on the embedded links for additional help.
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. Please watch the instructional video included.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147046540, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design
Good value for money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it as it’s a good value for money. Easy to use and fancy.
I would recommend this to a friend - Pros mentioned:Space
Excellent Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent Refrigerator. It has more space inside.
I would recommend this to a friend Samsung side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and affordable side by side refrigerator.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have accepted what was given, other that in the order of the size. There was a misunderstanding. Couldn't get it in the kitchen, 1/2" larger. What i plan to do is cut my archway and side it in. Question the water line i have that on hold. Once i move it in kitchen i will call geek squad.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this Frig 6 months running, best Frig ever!
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this items. Plenty of room for products.
I would recommend this to a friend - Pros mentioned:Space
Fridge Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it! Lots of space in the fridge!
I would recommend this to a friend - Pros mentioned:Space
Cute ice cubes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Lots of room and love the cute little ice cubes.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek look! Everything we were looking for.!!
I would recommend this to a friend - Pros mentioned:Space
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, fridge has plenty of room. delivery was great
I would recommend this to a friend - Pros mentioned:Size
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the frig. Great size and love the ice/water feature.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator just wish it made ice faster!
I would recommend this to a friend- Pros mentioned:Capacity
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is big and very good at the moment my family love it
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room for the price! Very happy with our purchase!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Very easy to use I didn’t regret buying this.
I would recommend this to a friend Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 4 stars just because the panels can ajust to have more space
I would recommend this to a friend