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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,684 reviews
  • Rated 4 out of 5 stars

    Simple, nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was exactly what I needed. The store gives you free installation, but what they don't tell you is there are requirements in order for them to install it. They just left it uninstalled at my home on a Saturday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the refrigerator, the purchase process and the fact that it was in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They never connect the fridge to the water line

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the fridge they guy that I talk to told me that they will connect the water line to my fridge but it never happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. the Ice Maker is awesome, we use alot of ice. The ice maker makes alot of ice quicly.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Ice maker is very poor!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufactured 7/2022 and the ice maker only dispenses crushed ice, no cubed ice after only 1 year of use. Also it can take a couple minutes to fill a single glass with ice as the dispenser is extremely slow. i will never by a Samsung frig again. My old Frigidaire lasted 15 years and that ice maker was way faster.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Icemaker doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing refrigerator 6/28. Icemaker doesn't work correctly. Was told they would be out to adjust but they never came out. They are sending a new refrigerator instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tru01! We're very excited for you to get your new refrigerator. We hope you can enjoy it for a long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    The fridge is very nice and of quality for the pri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very nice and of quality for the price as you are paying I have been using Samsung and I’ve had no problems for the last two years and flipping properties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung refrigetator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very functional refrigerator . the ice maker is nice and compact. the black stainless steel is nice and it does not show fingerprints much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SAMSUNG FRIDGE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall installers couldnt of been more helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer capacity

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, high capacity freezer, low power consumption. I’m happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our new fridge, I had my mind set on a side-by-side but there was not many options. When we found this one I knew it was the winner! Love all of the extra features as well. Would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working well. Set up was not difficult. the internal layout is much better than my last refrigerator. There is more useable space in the freezer due to the placement of the ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Frig. Discovery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-door water & Ice despenser does not have a light. Needed to see how full the fill is going.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BobLP,

      Thank you very much for your review on one of our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Ecellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and Excellent Delivery. It was an easy to purchase options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek & old style. We don't need Bluetooth in the front door so it can break in a year. Also, tired of the lower drawer freezer, bending over & rooting around. That 'fridge in now in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, great style. Very quiet. Large storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for suggesting me to take this product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Food is fresh for couple of days which includes cooked food and also the vegetables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge 5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! The ice maker has worked excellently and the two door options makes organization easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity, ice features and bucket inside that easily comes out to fill and the color option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal...!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality appliance. Very efficient pick-up and prompt professional service from Best Buy - great experience!! These appliances are fantastic and a very good deal (price-wise).

    I would recommend this to a friend